This survey is for deluxe 4* & 5* Hotels 100 Rooms - 400 Rooms
with a Minimum Average Room Rate of $200 - $400
Positions Lowest Reported Highest Reported Average
General Manager 22000 78000 46000
Resident / Hotel Manager 14000 48000 29000
Rooms Division Manager 13000 36000 25000
Front Office Manager 9500 29000 24000
Executive Housekeeper 11000 34000 28000
Chief Engineer 14000 36000 27000
Laundry Manager 8000 24000 20000
Food & Beverage Director 18000 54000 31000
Restaurant Manager
(Fine Dining Room) 6000 18000 13000
Catering Manager (Sales) 6000 18000 9000
Banquet Manager (Operations) 6000 18000 9500
Executive Chef 18000 48000 32000
Gourmet Restaurant Chef 9000 28000 17000
Executive Sous Chef 7000 20000 13000
Italian Chef 12000 44000 19800
Pastry Chef 8000 24000 16000
Comptroller 9000 34000 24000
Human Resources & Training Manager / Director 6000 24000 20000
Sales & Marketing Director 15000 56000 33000
Sales Manager (No. 2) or Dir. or Sales 8000 24000 16000
Revenue Manager 10000 24000 13000
IT Manager 10000 24000 13000
Purchasing Manager 6000 18000 10000
US$1000 = Indian Rupees 47,750 Annual Salary (In US Dollars)
Comments:
Hotel ADR $200 - ADR$ 500 range
Location (City) Mumbai, New Delhi, Bangalore, Chennai, Kolkata, Hyderabad & Pune
Number of Rooms 100 – 500 Rooms in 5* Deluxe hotels
Comments Supporting the findings of this survey in Indian Travel/hospitality industry
It should be noted that the overall response indicated that most positions are held by local Indians. The most common expatriate positions where international professionals were hired are Specialty Chefs i.e. Italian, Mediterranean,
Chinese, Japanese and Pastry Chefs.
General Managers even for most International Chains were Indians, except for a few companies hiring foreigners. The reason being with the recent economic downturn it was felt this was an unnecessary expense and companies would
use local Indian talent, perhaps with International experience so they would be on an Indian salary structure as opposed to expat tax-free US or Euros salary.
No companies reported a change in salary structure from 2008 even though in some cases there was an almost 50 % drop in hotel business. Comment received suggested there is a slowdown in recruitment as ADR for all hotels in this
range in metropolitan cities like Mumbai, New Delhi, Bangalore, Calcutta, Pune & Hyderabad showed a 50% decrease from last year and occupancy levels have dropped from 80% – 90 % in 2008 to 55% - 60% from January to
October 2009. All HR departments have been advised that they should try to utilize talent within the organization and promote/transfer from within if possible.
Salaries remain the same as 2008, however key positions like Director of Sales & Marketing and General Managers may have a wide range as some companies would spend their recruitment budgets on the best and the brightest to
bring in the business. Executive Chefs overall continue to earn very high salaries 15% more than our survey for 2008.
Sylvia Menezes ADR and occupancy levels were affected dramatically because of the Global recession and travel and tourism levels were hit as a consequence. In addition Air India’s bankruptcy and Jet Airways labour disputes also added fuel to fire as
Senior Consultant many Jet Airways routes were cancelled. Many Indian companies cut down on local business corporate travel and so hotel businesses were hurt doubly due to a serious drop in International tour and travel guest “stays” as well. Indian
companies were using teleconferencing as a means to firming up business.
Average Salaries for Expatriate Salary Ranges (GM, Executive Chef, Pastry Chef & Restaurant Specialty Chef) are given below:
General Manager would be in $110K - $170K USA net range plus all benefits including house, car, medicals, schooling for children and bonus
Executive Chef would be $60K - $80K USA net range plus all benefits including house or housing allowance, transportation, schooling for children and bonus
Executive Pastry Chef would be $60K - $80K USA net range plus all benefits including apartment or housing allowance, transportation, schooling for children and bonus
Specialty Restaurant Chef would be $60K - $75K USA net range plus all benefits including apartment or housing allowance
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