DAY-1

Installation

Installation of Services

Start
Settings
Control panel
Add/remove Programs
Add/remove

Windows Components
Check Application server
Details
Check
ASP.NET
Select Internet Information Service(IIS)
Details
Next
Check
SMTP
Check NNTP
Ok
Ok
Next
Finish

Installation of Exchange Server 2003

Insert the CD
Select Exchange Deployment Tools
Deploy the First Exchange
2003 Server
New Exchange 2003 installation
Run setup Now
Next
Accept
End users License Agreement
Select Typical in Action
Select
Drive
Next
Create a new Exchange Organization
Next
Give Any
name
Next
Accept License agreement
Next
Select Next in the
Summary
Finish.

DAY-2

Recipients

Creation Of Mailbox enabled User

 Create an Organizational Unit

Start
Programs
Microsoft exchange
Active Directory Users and
Computers
Select Domain (e.g. zoom.com) right click on it
Select new
OU
Give Any Name
ok.

 Create The User

Select OU
Right click on it
Select New User
Give Any User Name

Next
Give any password & confirm password
Uncheck the box user
 must change password at next logon
Next
Check Create An Exchange
Mailbox
Next
Finish.

Creation Of Mail-enabled User

 Create An user Object

Start
Programs
Microsoft Exchange
Active Directory Users and

Computers
Expand Domain
Select OU
New User
Give Any Name

Next
Give Any Password
Uncheck “User Must change password at
next logon”
Next
Uncheck “Create an Exchange Mailbox”

Next
Finish

 Establishing External E-mail Address

Select the user
Right Click
Select Exchange Tasks
Next
Establish

Email address
Next
Modify
SMTP Address
Ok
Give the External
Email Address
Apply
Ok
Next
Finish.

Creation Of Mail-enabled Group

 Select OU
Right click on it
Select New Group
Give any

name
Select Distribution in the Group Type
Select Universal in the
Group Scope

Next
Check the box Create an Exchange
Email address
Next
Finish.

 To Add Members in to the Group

Select the group
Right click on it
Select Properties
Select

members
Select add
Give the user name
Click on check names
Ok.

Accessing mails Using the Clients

1. Accessing Mails using Outlook Web Access

Open Internet Explorer (Any Web Browser)
Give the path

Http://Domain Name/Exchange/
Give User Logon Name and
Password
Ok

2. Accessing Mails using Outlook Express

 Start
Programs
Outlook Express
File
Identities
Add new
identity
Give any identity name
Ok
Switch to User Mailbox
Give
Display Name
Next
Give Email Address of the user
Next
Select
Pop3
Give The Domain name in Incoming and Outgoing
Mailserver
Next
Give the password
Next
Finish
Select “Do not
import at this time”
Finish.

Note: Check Whether POP3 Service Is started.

3. Accessing Mails using MS Outlook

Start
Programs
MS Office
MS Office Outlook 2003
Select

New
Give profile Name
Ok
Select Create a email account
Next

Select Microsoft Exchange Server
Next
Give Domain Name
Give User
Name
Next
Finish.

DAY-3

Creation Of Mailbox Store

Start
Programs
MS Exchange System Manager
Expand

Servers
Expand Server name
Select First Storage Group
Right click on
it
Select New Mailbox store
Give any name
Click on Apply
Ok
It
will intimate that “New Store was created successfully. Do you want to
mount it now”
Say yes
Ok.

Creation Of A Storage Group

Start
Programs
MS Exchange System Manager
Expand

Servers
Select Server name
Right click on it
Select New Storage
Group
Give any name
Click on Apply
Ok.

To Create the User Mailbox in a Mailbox Store

Start
Programs
Microsoft Exchange
Active Directory Users and

Computers
Select domain (e.g. zoom.com) right click on it
Select OU

 Right click on it
Select New User
Give any user name
Next
Give
any password & confirm password
Uncheck the box “User must change
password at next logon”
Next
Check Create Exchange Mailbox
Drop
down the Mailbox store
Select the particular Store
Next
Finish.

To Move the User Mailbox

Start
Programs
Microsoft Exchange
Active Directory Users and

Computers
Select domain (e.g. zoom.com) right click on it
Select OU

Select User
Right Click
Exchange Tasks
Move Mailbox
Select the
server name where you want to move the mailbox
Drop down the Mailbox
store
Select the particular Store in which you want to place the
mailbox
Check Create a Failure Report
Next
Finish.

Creation Of Public Folder

Start
Programs
MS Exchange System Manager
Expand

Folders
Select Public Folders
Right click
Select New Public
Folder
Give any name
Apply
Ok.

To Post information in the Public Folder

Select the created Public Folder
Click on content in the right pane
Login

as Administrator
Click on new
Login as administrator
Type any
message
Post.

Accessing Public Folder at the Client Side as a User

Accessing public folder using Outlook Web Access

Open Outlook Web Access
Give the Path

“Http://Domain name/Public”

Accessing public folder using Outlook Express

Create a User identity Using IMAP protocol
Download the public
folders
click on show
Ok

Note: check whether IMAP service is started

Accessing public folder using MS- Outlook

Create a user profile
Login into the mailbox
Click on GO
select folder

list

Expand public Folders
Expand All Public Folders
Select the required
Public Folder.
To Create a New Public folder Store and Tree

1) To Create A Public Folder Tree

Start
Programs
MS Exchange System Manager
Select Folders
Right

click
Select New Public Folder Tree
Give any name
Apply
Ok.

2) To Create A Public Folder Store

Start
Programs
MS Exchange System Manager
Expand

Servers
Expand Server Name
Select First Storage Group
Right click on
it
Select New Public Store
Give any name
Select browse
Select Public
Folder Tree
Click on apply
Ok
It will give the message that “New Store
was created successfully do you want to mount it now”
Select yes
Ok

3) To Create the Public Folder Under Public Folder Tree

Start
Programs
MS Exchange System Manager
Expand Folders
Select

the new Public Folder Tree
Right click
Select New Public Folder
Give
any name
Apply
Ok

4) To Create Virtual Directory to access the Public Folder Tree

Start
Programs
MS Exchange System Manager
Expand

Servers
Expand Server name
Expand Protocols
Expand HTTP
Select
Exchange Virtual Server Right click
Select New Virtual Directory
Give
any name
Select Public Folder
Select browse
Select Public Folder Tree
for which you want to create a Virtual Directory
Apply
Ok.

5) Post the information in the Public Folder Which is Created Under the
New Public Folder Tree

Accessing the Public Folder Created under the New Tree

Open Outlook Web Access
Give the path

“HTTP://Domain Name/Virtual Directory of the Public folder”
 DAY-4

User Properties

1. Email Addresses

To Modify the Email address of the user

Open Active Directory
Expand Domain Name
Select OU
Select

User
Right Click
Properties
Select Email addresses
Select Email
address to be modified
Edit
Modify the Email address
Ok.

To Add Multiple Email Addresses

Open Active Directory
Expand Domain Name
Select OU
Select

User
Right Click
Properties
Select Email addresses
New
SMTP
address
Ok
Give the New Email address
Apply
Ok.

2. Exchange Features

To Enable/Disable a protocol or service

Open Active Directory
Expand Domain Name
Select OU
Select

User
Right Click
Properties
Select Exchange Features
Select the
required protocol or Service
Enable/Disable
Apply
OK

3. Exchange Advanced

Assigning Mailbox rights

Open Active Directory
Expand Domain Name
Select OU
Select

User
Right Click
Properties
Select Exchange advanced
Mailbox
rights
advanced
add
give the user name
assign the rights(eg. Full
mailbox access)
Ok
Apply
Ok
Apply
Ok
Apply
Ok.

4. Exchange General

Delivery Restrictions
 To change the message size

Open Active Directory
Expand Domain Name
Select OU
Select

User
Right Click
Properties
Select Exchange General
Delivery
Restrictions
In Sending/Receiving message size select maximum KB and
give the value
Apply
Ok.

Assigning Message restrictions

Open Active Directory
Expand Domain Name
Select OU
Select

User
Right Click
Properties
Select Exchange General
Delivery
Restrictions
Select Only From
add
Give the user name
Apply
Ok.

Delivery Options

To give send on behalf permission

Open Active Directory
Expand Domain Name
Select OU
Select

User
Right Click
Properties
Select Exchange General
Delivery
Options
In Send on Behalf Select add
Give the user name
Apply
Ok

To Send a message on behalf of the other user at the client side

Login into the mailbox of the user having send on behalf permission in MS
Outlook
Select
New
select View/Options
Select From Field
In
From Field give the user name on behalf of whom you have to send the
message
compose the mail
Send.

To Forward the Message

Open Active Directory
Expand Domain Name
Select OU
Select

User
Right Click
Properties
Select Exchange General
Delivery
Options
Select Forward To
Modify
Give the User
name
Ok
Apply
Ok

To assign recipient limit

Open Active Directory
Expand Domain Name
Select OU
Select
User
Right Click
Properties
Select Exchange General
Delivery
Options
Select Maximum Recipients
give the value
Apply
Ok.

Storage Limits

Open Active Directory
Expand Domain Name
Select OU
Select

User
Right Click
Properties
Select Exchange General
Select Storage
 Limits
Uncheck “Use Mailbox Store Defaults”
You can use the options to
intimate the user regarding his mailbox size
Deleted Item Retention is used
save the mails from getting deleted in the server.

DAY-5

Backup And Recovery

Server Side Backup

To take the Backup of a Mailbox Store

Start
Run
NTBACKUP
Select Advanced Mode
Backup Wizard

Next
Select Backup Selected files, drives or network data

Next
Expand
Microsoft Exchange Server
Expand Server Name

Expand Microsoft Exchange Information Store
Select First Storage
Group
Select Mailbox Store /Public Folder Store which you want to
backup
Next
Select browse
Choose any Location
Specify any name
for the backup file
Save
Next
Advanced
Select the Backup
Type
Next
Select Append this Backup to the existing
backups
Next
Choose how you want to run the Backup( E.g. Daily,
weekly ….etc)
Next
Finish

To Restore User Mails Using Recovery Storage Group From backup

Start
Programs
Microsoft Exchange
System Manager
Expand

servers
Right click Server Name
Select New Recovery Storage
Group
Give any name
Apply
Ok.
Right click Recovery Storage Group
Select Add Database to
Recover
Select mailbox store you want to recover
Ok
Ok.
Start
Run
NTBACKUP
Select Advanced Mode
Select Restore
Wizard
Next
Expand File
Expand backup file
Select Information
Store
Check the box for Store and the Log files
Next
Specify
Temporary folder name ( eg: D:\templocation)
Check the box last restore
set and Mount database after restore
Check Preserve Existing Volume
Mount Points
Next
Next
Finish.
 Start
Programs
Microsoft Exchange
System Manager
Expand
Servers
Expand Server Name
Expand Recovery Storage
Group
Expand Mail box Store
Select Mailboxes
Right Click User
Mailbox which you want to recover
Select Exchange Tasks
Next
Next

Select Merge data or Copy data
Next
Next
Finish.

Restoration of corrupted database files from the backup file

Delete the corrupted database files.

Start
Run
NTBACKUP
Select Advanced Mode
Select Restore
Wizard
Next
Expand File
Expand backup file
Select Information
Store
Check the box for Store and the Log files
Next
Specify
Temporary folder name ( eg: D:\templocation)
Check the box last restore
set and Mount database after restore
Check Preserve Existing Volume
Mount Points
Next
Next
Finish.

Client side backup

Backup using MS Outlook 2003

Open the user mailbox in MS Outlook 2003
Select File
Select Import and

Export
Export to a file
Next
Select Personal Folder File(.PST)
Next

Select the folder you want to backup(eg: Inbox)
Next
Choose any
location to save the backup file
Give any name for the backup file
Ok

Next
Finish
Give any password for the backup file
Ok.

Recovering the user mails from MS Outlook Backup

Select File
Import and Export
Next
Import from another Program or

File
Next
Select File type(.PST)
Next
Browse to the Location Where
the Backup file is stored
Select the file
Open
Next
Select the folder
you want to recover(eg: Inbox)
Next
Finish.

Management Tools

1. Mailbox Recovery Center

To Delete the mailbox of the User

Open Active Directory
Expand the Domain
Select OU
Select the User

Right Click
Select Exchange Tasks
Delete Mailbox
Next
Finish.

To Reconnect the Mailbox of the user using Mailbox Recovery Center

 Open MS Exchange System Manager
Expand Tools
Select Mailbox
Recovery Center
Right Click
Select Add Mailbox Store
Advanced
Find
Now
Select the Store in Which you have the mailbox of the user
Ok
Ok

Select the mailbox of the user
Right Click
Find
Match
Next
Finish
Once again Right Click the user mailbox
Select
Reconnect
Next
Next
Finish.

2. Message Tracking Center

To Enable Message Tracking

Open System Manager
Expand Servers
Select Server name
Right

click
Check the option “Enable Message Tracking” and “Enable Subject
Logging and Display”
Apply
Ok

To Track the Messages

Open System Manager
Expand Tools
Select Message Tracking

Center
Click on Sender
Give the user name (whose mails you want to
track)
Click on the Recipient (who received the message)
Give the time based
on the requirement
Select Find Now
In the listed messages select the message
for which you want to track the status
Right click
Select Track Message.

Active Directory Account Cleanup Wizard

Create a Mailbox enabled user

Create a new user account without any mailbox in AD

To Merge the above user accounts

Start
Programs
MS Exchange
Deployment Tools
Active Directory Account

Cleanup Wizard
Next
Add
Select Domain name
Next
Add
Browse

Give the User name(Mailbox user)
Ok
Select Browse for the Target account

Give the User name(user without mailbox)
Ok
Next
Check the Box Begin
the Merge Process Now
Next
Yes
Next
Finish.
 DAY-6

Routing Group Connector

To Enable the Display of Routing Groups

Open System Manager
Select Organization Name
Right

Click
Properties
Select Display Routing Groups
Apply
Ok.

Creation of Routing Group

Open System Manager
Select Routing Groups
Right Click
Select New

Routing Group
Give any name
Apply
Ok.

Creation of a Routing Group Connector

Open System Manager
Expand Routing groups
Expand the Routing Group

Where you want to configure the Connector
Select Connectors
Right
Click
New Routing Group Connector
Give any name for the Connector
Select
the destination Routing Group
Select Add
Select the server name where you
want to configure the connector
Ok
Select Remote Bridgehead
Add
Select
the Server name in the destination Routing Group
Specify the cost (priority) for
the connector
Apply
Ok.

SMTP Connector

Open System manager
Select organization name
Right Click
Select Internet

Mail Wizard
Next
Next
Select the Exchange Server which you want to
connect to internet
Next
Next
Check the box Receive internet mail and Send
internet mail
Next
Next
Select Use DNS to Send mail
Next
Allow
Delivery to all Email Domains
Next
Finish.

To Upgrade Exchange Server 2000 to Exchange server 2003 on Windows

Server 2000
Install SP3 or higher of Windows server 2000
Install Sp3 of Exchange Server
2000
Insert Exchange Server 2003 CD
Select Exchange Deployment Tools

Upgrade from Exchange 2000 native mode
Run Forest Prep
Run Domain
Prep
Run Setup Now
Select Upgrade in the Action
Finish.

To Configure a Front End Server

Move the Mailboxes, Recipient update service, Offline address list to any other
exchange server in the organization
Open System Manager
Expand Servers
Select the Server name (which is free
from information)
Right Click
Check the box “This is a Front end
Server”
Apply
Ok.