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WCDMA Call Drop Counter


System and KPI

ISSUE 1.0
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HUAWEI TECHNOLOGIES CO., LTD. HUAWEI Confidential


 Call drop is an very important index for
evaluating network performance.
 Call drop can be calculated based on different
cells and RNC for different services

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 Upon completion of this course, you will be able
to:
 Describe call drop counter system
 Know the call drop KPI

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Preface
 Call Drop Rate Signaling Procedure

 After RAB is setup successfully, Iu release command is sent by CN due to Iu release


request or RAB release request from RNC. And the corresponding reasons are not:
− Successful Relocation
− User Inactivity
− Normal Release

Figure 1 Figure 2

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Chapter 1 RNC Call Drop Counter system and KPI

Chapter 2 Cell Call Drop Counter system and KPI

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RNC Call Drop Counters System
 RAB.RelAbnormal.RNC
 CS

− Based on QoS: Conversational & Streaming

− Based on Services: AMR & CS64K

− Based abnormal reasons:

▪ RAB preempted

▪ UTRAN generated reason

▪ OM intervention

▪ Iu interface AAL2 link abnormity

▪ UE Signaling Connection Release

▪ CELL congestion

− Based on RF reasons:

▪ Failure in the Radio Interface Procedure

▪ signalling RLC reset

− Normal release

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RNC Call Drop Counters System
 RAB.RelAbnormal.RNC
 PS

− Based on QoS: Conversational, Streaming, Interactive & Background

− Based on Services: PS 64K, PS 128K & PS 384K

− Based abnormal reasons:

▪ RAB preempted

▪ UTRAN generated reason

▪ OM intervention

▪ GTPU abnormity

▪ UE Signaling Connection Release

▪ CELL congestion

− Based on RF reasons:

▪ Failure in the Radio Interface Procedure

▪ signalling RLC reset

▪ Traffic RLC reset

− Normal release
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RNC Call Drop Counters System
 RAB Release (RNC)
 CS

− Due to RF: VS.RAB.Loss.CS.RF.RNC

− Abnormal: VS.RAB.Loss.CS.Abnorm.RNC (exclude RF reason)

− Normal: VS.RAB.Loss.CS.Norm.RNC

 PS

− Due to RF: VS.RAB.Loss.PS.RF.RNC

− Abnormal: VS.RAB.Loss.PS.Abnorm.RNC (exclude RF reason)

− Normal: VS.RAB.Loss.PS.Norm.RNC

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RNC Call Drop Counters System
 RAB Release triggered by RNC due to RF reason (RNC)
 CS: VS.RAB.Loss.CS.RF.RNC

− Due to Failure in the Radio Interface Procedure: VS.RAB.Loss.CS.RF.UuNoReply.RNC

− Due to signaling RLC reset: VS.RAB.Loss.CS.SRBReset.RNC

 PS: VS.RAB.Loss.PS.RF.RNC

− Due to Failure in the Radio Interface Procedure: VS.RAB.Loss.PS.RF.UuNoReply.RNC

− Due to signaling RLC reset: VS.RAB.Loss.PS.SRBReset.RNC

− Due to traffic Radio Link Control (RLC) Reset: VS.RAB.Loss.PS.TRBReset.RNC

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RNC Call Drop Counters System
 RAB Release triggered by RNC due to Abnormal Reason (RNC)

 CS: VS.RAB.Loss.CS.Abnorm.RNC  PS: VS.RAB.Loss.PS.Abnorm.RNC

− RAB.RelReqCS.RABPreempt − RAB.RelReqPS.RABPreempt

− RAB.RelReqCS.UTRANGen − RAB.RelReqPS.UTRANGen

− RAB.RelReqCS.OM − RAB.RelReqPS.OM

− VS.RAB.Loss.CS.Aal2Loss.RNC − VS.RAB.Loss.PS.GTPULoss.RNC

− VS.RAB.Loss.CS.RelUEGen.RNC − VS.RAB.Loss.PS.RelUEGen.RNC

− VS.RAB.Loss.CS.Congstion.RNC − VS.RAB.Loss.PS.Congstion.RNC

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RNC Call Drop Counters System
 RAB Release triggered by RNC based on different services (RNC)
 CS

− AMR: VS.RAB.Loss.CS.AMR.RNC

− VP: VS.RAB.Loss.CS.Conv64K.RNC

 PS

− PS64: VS.RAB.Loss.PS.64K.RNC

− PS128: VS.RAB.Loss.PS.128K.RNC

− PS384: VS.RAB.Loss.PS.384K.RNC

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RNC Call Drop KPI

 Call Drop Rate (RNC)

 Formula
ServiceRABAbnormal Re lease
Service _ CDR = × 100%
ServiceRAB Re lease
 Measurement scope:
− RNC

 Description

− This KPI can be used to evaluate the call drop ratio of different services
in one RNC. The call drops will happen due to RNC abnormal release
trigged by RAB RELEASE REQUEST or IU RELEASE REQUEST
messages

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RNC Call Drop KPI
 CS AMR Call Drop Rate

 Counters (RNC)

− AMRRABAbnormalRelease: VS.RAB.Loss.CS.AMR.RNC

− AMRRABRelease:

▪ The RNC level counter can be calculated by aggregating all the cell
counters .

 CS VP Call Drop Rate

 Counters (RNC)

− VPRABAbnormalRelease: VS.RAB.Loss.CS.Conv64K.RNC

− VPRABSetupRelease

▪ The RNC level counter can be calculated by aggregating all the cell
counters

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RNC Call Drop KPI
 PS Service Call Drop Rate

 Formula (RNC):

− PSRABAbnormalRelease:

▪ VS.RAB.Loss.PS.RF.RNC + VS.RAB.Loss.PS.Abnorm.RNC -
VS.RAB.Loss.PS.RelUEGen.RNC

− PSRABRelease:

▪ The RNC level counter can be calculated by aggregating all the cell counters

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Chapter 1 RNC Call Drop Counter system and KPI

Chapter 2 Cell Call Drop Counter system and KPI

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Chapter 1 Cell Call Drop Counter system and KPI

1.1 R99/R4 service call drop counter system and KPI

1.2 HSDPA service call drop counter system and KPI

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Cell Call Drop Counters System
 RAB.RelAbnormal.Cell
 CS

− Based on QoS: Conversational & Streaming

− Based on Services: AMR

− Based abnormal reasons:

▪ RAB preempted ▪ OM intervention

▪ UTRAN generated reason ▪ Iu interface AAL2 link abnormity

▪ CELL congestion

− Based on RF reasons:

▪ Uplink synchronization failure ▪ Signalling RLC reset

▪ No reply ▪ Other

− Normal release

▪ AMR normal release

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Cell Call Drop Counters System
 RAB.RelAbnormal.Cell
 PS

− Based on QoS: Conversational, Streaming, Interactive & Background

− Based on Services: PS 64K, PS 128K & PS 384K

− Based abnormal reasons:

▪ RAB preempted ▪ OM intervention

▪ UTRAN generated reason ▪ GTPU abnormity

▪ CELL congestion

− Based on abnormal reasons for different services

▪ PS 64K, PS 128K & PS 384K

− Based on RF reasons

− Based on RF reasons for different services

− Normal release

▪ Based on different services

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Cell Call Drop Counters System
 RAB Release (Cell)
 CS

− Due to RF: VS.RAB.Loss.CS.RF

− Abnormal: VS.RAB.Loss.CS.Abnorm (Exclude RF reason)

− Normal: VS.RAB.Loss.CS.Norm

 PS

− Due to RF: VS.RAB.Loss.PS.RF

− Abnormal: VS.RAB.Loss.PS.Abnorm (Exclude RF reason)

− Normal: VS.RAB.Loss.PS.Norm

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Cell Call Drop Counters System
 RAB Release triggered by RNC due to RF reason (Cell)
 CS: VS.RAB.Loss.CS.RF

− VS.RAB.Loss.CS.RF.RLCRst

− VS.RAB.Loss.CS.RF.ULSync

− VS.RAB.Loss.CS.RF.UuNoReply

− VS.RAB.Loss.CS.RF.Oth

 PS: VS.RAB.Loss.PS.RF

− VS.RAB.Loss.PS.RF.RLCRst

− VS.RAB.Loss.PS.RF.ULSync

− VS.RAB.Loss.PS.RF.UuNoReply

− VS.RAB.Loss.PS.RF.Oth

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Cell Call Drop Counters System
 RAB Release triggered by RNC due to Abnormal based on different reasons (Cell)

 CS: VS.RAB.Loss.CS.Abnorm  PS: VS.RAB.Loss.PS.Abnorm

− VS.RAB.RelReqCS.OM − VS.RAB.RelReqPS.OM

− VS.RAB.RelReqCS.RABPreempt − VS.RAB.RelReqPS.RABPreempt

− VS.RAB.RelReqCS.UTRANgen − VS.RAB.RelReqPS.UTRANgen

− VS.RAB.Loss.CS.Aal2Loss − VS.RAB.Loss.PS.GTPULoss

− VS.RAB.Loss.CS.Congstion.CELL − VS.RAB.Loss.PS.Congstion.CELL

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Cell Call Drop Counters System
 RAB Release triggered by RNC due to Abnormal based on different services (Cell)

 CS: VS.RAB.Loss.CS.Abnorm  PS: VS.RAB.Loss.PS.Abnorm

− VS.RAB.Loss.CS.Abnorm.AMR − VS.RAB.Loss.PS.Abnorm.DL64
− VS.RAB.Loss.PS.Abnorm.DL128
− VS.RAB.Loss.PS.Abnorm.DL384

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Cell Call Drop Counters System
 RAB Release triggered by RNC due to Normal based on different services (Cell)

 CS: VS.RAB.Loss.CS.Norm  PS: VS.RAB.Loss.PS.Norm

− VS.RAB.Loss.CS.Norm.AMR − VS.RAB.Loss.PS.Norm.DL64
− VS.RAB.Loss.PS.Norm.DL128
− VS.RAB.Loss.PS.Norm.DL384

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Cell Call Drop Counters System
 RAB Release triggered by RNC based on different services (Cell)
 CS services:

− VS.RAB.Loss.CS.AMR

− VS.RAB.Loss.CS.Conv64K

 PS services:

− VS.RAB.Loss.PS.64K

− VS.RAB.Loss.PS.128K

− VS.RAB.Loss.PS.384K

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Cell Call Drop KPI

 Service Call Drop Rate (Cell)

 Formula
ServiceRABAbnormal Re lease
Service _ CDR = ×100%
ServiceRAB Re lease
 Measurement scope:
− Cell

 Description

− This KPI can be used to evaluate the call drop ratio of different services
in one cell. The call drops will happen due to RNC abnormal release
trigged by RAB RELEASE REQUEST or IU RELEASE REQUEST
messages

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Cell Call Drop KPI
 CS AMR Call Drop Rate (Cell)

 AMRRABAbnormalRelease:

− VS.RAB.Loss.CS.AMR

 AMRRABRelease:

− VS.RAB.Loss.CS.AMR + VS.RAB.Loss.CS.Norm.AMR

 CS VP Call Drop Rate (Cell)

 VPRABAbnormalRelease:

− VS.RAB.Loss.CS.Conv64K

 VPRABRelease:

− VS.RAB.Loss.CS.Conv64K + VS.RAB.Loss.CS.Norm - VS.RAB.Loss.CS.Norm.AMR

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Cell Call Drop KPI
 PS 64K Call Drop Rate (Cell)

 PS64KRABAbnormalRelease:

− VS.RAB.Loss.PS.RF.DL64 + VS.RAB.Loss.PS.Abnorm.DL64

 PS64KRABRelease:

− VS.RAB.Loss.PS.RF.DL64 + VS.RAB.Loss.PS.Abnorm.DL64 +
VS.RAB.Loss.PS.Norm.DL64

 PS 128K Call Drop Rate (Cell)

 PS128KAbnormalRelease:

− VS.RAB.Loss.PS.RF.DL128 + VS.RAB.Loss.PS.Abnorm.DL128

 PS128KRelease:

− VS.RAB.Loss.PS.RF.DL128 + VS.RAB.Loss.PS.Abnorm.DL128 +
VS.RAB.Loss.PS.Norm.DL128

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Cell Call Drop KPI
 PS 384K Call Drop Rate (Cell)

 PS384KAbnormalRelease:

− VS.RAB.Loss.PS.RF.DL384 + VS.RAB.Loss.PS.Abnorm.DL384

 PS384KRelease:

− VS.RAB.Loss.PS.RF.DL384 + VS.RAB.Loss.PS.Abnorm.DL384 +
VS.RAB.Loss.PS.Norm.DL384

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Chapter 1 Cell Call Drop Counter system and KPI

1.1 R99/R4 service call drop counter system and KPI

1.2 HSDPA service call drop counter system and KPI

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HSDPA Call Drop Counter
 HSDPA service release (Cell)
 Due to Abnormal reasons:

− RF reasons : VS.HSDPA.RAB.Loss.RF

▪ Radio Connection With UE Lost

▪ Failure in the Radio Interface Procedure

− Non RF reasons: VS.HSDPA.RAB.Loss.Abnorm.NonRF

 Due to Normal reasons:

− Due to inactivity of UE: VS.HSDPA.RAB.Loss.InActivity

▪ User Inactivity

− Due to normal reason: VS.HSDPA.RAB.Loss.Norm

▪ Successful Relocation

▪ Normal Release

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HSDPA Call Drop KPI

 Service Call Drop Rate (Cell)

 Formula
HSDPARABAb normal Re lease
HSDPA _ CDR = × 100 %
HSDPARAB Re lease
 Measurement scope:
− Cell

 Description

− This KPI can be used to evaluate the HSDPA call drop ratio in one cell.
The call drops will happen due to RNC abnormal release trigged by RAB
RELEASE REQUEST or IU RELEASE REQUEST messages

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HSDPA Call Drop KPI
 HSDPA Call Drop Rate (Cell)

 HSDPAAbnormalRelease:

− VS.HSDPA.RAB.Loss.Abnorm.NonRF + VS.HSDPA.RAB.Loss.RF

 HSDPARelease:

− VS.HSDPA.RAB.Loss.Abnorm.NonRF+VS.HSDPA.RAB.Loss.RF+VS.HSDPA.RAB.Loss.In
Activity+VS.HSDPA.RAB.Loss.Norm

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Summary

 This slide mainly explained the KPIs about call


Summary
drop
 RNC

− AMR, VP, PS

 Cell

− AMR, VP, PS64, PS128, PS384

− HSDPA

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Thank you
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