User Manual
1 INTRODUCTION _____________________________________________________________ 3
1.1 Description of the program__________________________________________________________ 3
1.2 Installation of the program__________________________________________________________ 3
1.3 Activation of the program___________________________________________________________ 4
2 OVERVIEW __________________________________________________________________ 5
2.1 Accessing the program _____________________________________________________________ 5
2.2 Areas on the screen ________________________________________________________________ 5
2.3 Use of the mouse __________________________________________________________________ 6
2.4 Icons ____________________________________________________________________________ 6
2.5 Use of the keyboard ________________________________________________________________ 6
2.6 Selection data fields ________________________________________________________________ 6
2.7 Confirmation dialogs_______________________________________________________________ 7
2.8 Error dialogs _____________________________________________________________________ 7
3 SYSTEM FUNCTIONS_________________________________________________________ 8
3.1 File menu ________________________________________________________________________ 9
3.1.1 Select language _________________________________________________________________________9
3.1.2 Language maintenance ___________________________________________________________________9
3.1.3 Add language __________________________________________________________________________9
3.1.4 Operators_____________________________________________________________________________10
3.1.5 Show alarms __________________________________________________________________________10
3.1.6 Show badges __________________________________________________________________________10
3.1.7 Internet update ________________________________________________________________________10
3.1.8 Exit _________________________________________________________________________________12
3.2 Site Menu _______________________________________________________________________ 13
3.2.1 Site _________________________________________________________________________________13
3.2.2 Time slots ____________________________________________________________________________13
3.2.3 Terminals ____________________________________________________________________________14
3.2.4 Users ________________________________________________________________________________17
3.2.5 Badge groups _________________________________________________________________________18
3.2.6 Badges_______________________________________________________________________________19
3.2.7 Import users from SW5000_______________________________________________________________21
3.3 Reports menu ____________________________________________________________________ 21
3.3.1 Time slot reports _______________________________________________________________________21
3.3.2 Badge reports _________________________________________________________________________22
3.3.3 Event reports __________________________________________________________________________23
3.3.4 Delete events__________________________________________________________________________23
3.4 Toolbar operations _______________________________________________________________ 24
3.4.1 Delete events__________________________________________________________________________24
3.4.2 Scan for terminals ______________________________________________________________________24
3.4.3 Capture site events _____________________________________________________________________24
3.4.4 Enable/disable on-line___________________________________________________________________25
3.5 Site tree menu. ___________________________________________________________________ 25
3.5.1 Amigo _______________________________________________________________________25
3.5.2 Site _______________________________________________________________________25
3.5.3 Time slots _________________________________________________________________26
3.5.4 Single time slot _____________________________________________________________26
3.5.5 Terminals __________________________________________________________________26
3.5.6 Single terminal _______________________________________________________________27
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User Manual 2
AMIGO Access control and terminal administration system
1 INTRODUCTION
Chapter 1 describes the characteristics, system requirements and the necessary steps for installing and
activating the Amigo application.
Chapter 2 explains the generic operations used when working with Amigo.
Chapter 3 provides a detailed description of the various program functions.
Chapter 4 describes some additional system utility procedures.
Chapter 5, which can be used as a quick-start guide, goes through an example of enabling badge access on
a terminal.
The installation creates two links to the program: one on the desktop and one in the “Amigo” directory of the
programs bar.
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To activate the Amigo application, type in the license code and key (6 alphanumeric characters) supplied
with the software in its packaging.
Alternatively, to begin using the program in demo mode, enter the following values:
Attention: by using the program in demo mode the number of users and badges is limited.
Note: in order to switch from a demo version to a full working version, you must delete the file Licencia.dat
from the directory Lic of the installation path (usually “c:\Programs\Amigo\Lic”). The next time you start up
Amigo you will be prompted with the activation window.
Note: it is in any case important to keep a record of the activation codes, as these are needed in the
following cases:
? When re-installing the program
? When upgrading the program, from either a CD or the Internet.
? For obtaining telephone support from the help desk number.
The activation of the program is followed by the procedure for accessing the program, described in detail in
the next chapter.
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2 OVERVIEW
This chapter describes the generic operations for working with the Amigo application.
In order to access the program with system administrator privileges, use the following codes and passwords:
Operator: ADMIN
Password: ADMIN
For security reasons, the characters typed into the password field are replaced with # characters on the
screen.
If the operator code and password are correct, the program will be launched. If the codes entered are
incorrect, the system will display an error dialog indicating the cause.
Menu bar
Toolbar
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Menu bar: contains menus for accessing the various system functions.
Toolbar: includes fields indicating the current operating status (e.g. on-line/off-line) and buttons for accessing
various system functions.
Site tree panel: provides a visual overview of the state of the site, and can be used for performing operations
on its various components.
Events display area: displays the Amigo system events, and the alarm and access activity events received
from the terminals.
2.4 Icons
The icons which appear in the application and on the buttons are used for invoking specific utility functions.
Hover the mouse pointer over an icon to display a brief description of the corresponding operation (see
figure below).
When working inside a numeric or text entry field, some of the keys on the keyboard will be associated with
special functions:
? ESC : cancel without making any changes.
? ENTER : confirm the entered value.
? TAB : move the cursor to the next field.
? SHIFT + TAB : move the cursor to the previous field.
? Search field: or
To activate the selection aids, use the mouse to click the icon on the right-hand side of the field.
The system will suggest a list of values from which the operator can choose, or open a search dialog whose
features will vary depending on the type of data being entered.
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In the case of a generic selection dialog, the user can perform a search within the list of suggested values.
Enter the desired search text in the <Find> field and press [ENTER]. The system will display a list of results
that match the search criteria.
Use the <Start with> option to search for data that begins with the entered text.
Use the <In text> option to search for data that contains the entered text in any position.
Use the <Search field> option to restrict the search to a particular data field (column).
The operator may respond either by using the mouse, or pressing the [Y] or [N] keys on the keyboard.
To acknowledge the warning or error message, click the "OK" button with the mouse, or press the [ENTER]
key on the keyboard.
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3 SYSTEM FUNCTIONS
This chapter describes the various functions of the Amigo application, and how to use them. All the functions
can be accessed from the main application screen using either the menus or the site tree panel.
Menu functions
Toolbar functions
Menu hierarchy:
? File
o Configuration
? Select language 3.1.1 pg. 9
? Language maintenance 3.1.2 pg. 9
? Add language 3.1.3 pg. 9
? Operators 3.1.4 pg. 10
o Online options
? Show alarms 3.1.5 pg. 10
? Show badges 3.1.6 pg. 10
o Exit 3.1.8 pg. 10
? Site
o Site 3.2.1. pg. 11
o Time slots 3.2.2 pg. 11
o Terminals 3.2.3 pg. 12
o Users 3.2.4 pg. 15
o Badge groups 3.2.5 pg. 16
o Badges 3.2.6 pg. 17
o Import users from SW5000 3.2.7 pg. 19
? Reports
o Time slot reports 3.3.1 pg. 19
o Badge reports 3.3.2 pg. 20
o Event reports 3.3.3 pg. 20
o Delete events 3.3.4 pg. 21
? About..
Toolbar Structure:
? Delete events 3.4.1 pg. 22
? Scan for terminals 3.4.2 pg. 22
? Capture site events 3.4.3 pg. 24
? Enable/disable on-line 3.4.4 pg. 23
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From this point onward, all the Amigo system messages will
appear in the selected language.
The example in the figure above shows the creation of a new language having code DH and description
DEUTSCH, using the English language as a starting base. Clicking the confirm button causes the new
language to be created. The messages can then be translated into the desired language by working in the
window: (3.1.2 "Language maintenance" pg. 9).
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3.1.4 Operators
Opens a window in which it is possible to add, cancel or make changes to the operators that have access to
the system; it is also possible to assign or revoke operator permissions to use specific menu functions.
Select the operator code and press [ENTER]: the data corresponding to the selected code will appear. To
create a new operator, type a new code into the "Operator" field and press [ENTER].
It is also possible to enter a description for the operator, a password, and to assign permissions for
accessing menus.
Any changes made to the authorisations will only take effect after restarting the program.
"check mark" symbol absent: the badge column will not be displayed.
The updates found will appear in the list as shown in the figure below:
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By pressing button “Yes” a select folder dialog box will appear. Select the local download path and press
button “Save”. The end of the download process will be notified by this message:
In order to apply the update you must quit the program and run the updater. The update files are stored in a
zip archive. Unzip the contents of the archive to a temporary folder, for example the folder “C:\Temp”.
Unzipped files may appear as shown in the figure below:
Run the program “UpdaterXXX.exe”which will guide you through the update process.
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When starting up, the updater will try to locate the installation path of Amigo. If the path is not found you can
manually locate it by pressing the button and selecting the file Amigo.exe from the installation path.
Make sure that Amigo is not running and press the button for updating to the new Amigo release.
3.1.8 Exit
Closes the application.
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This menu is used for configuring all the components that make up a particular site.
3.2.1 Site
The Amigo application can manage a number of sites, each made up of a separate network of terminals,
connected via a serial (Com), Modem or Ethernet (TCP/IP) link.
Select the code of the desired site: the corresponding configuration data will appear. To create a new site,
type a new code into the "Site" field and press [ENTER].
It is also possible to enter a description to assign to the site, and select the type of communication with the
terminals: serial, modem or TCP/IP.
Leave the default values suggested by the system unchanged, except for the following:
? Port: enter the number of the serial port to which the network of terminals is connected.
? Telephone number: enter the telephone number to be used for dialling the remote modem.
? Address, Mask and Port: enter the parameter settings of the Ethernet/RS485 converter.
Each time slot can be made up of as many as four separate time intervals.
Each time slot can be associated with a label that appears in the badge authorisation help window, and with
another that appears in the terminal relay status help window. It is also possible to enter a description.
Select the code of the desired time slot (1-8 and 10-15): the currently configured data will appear.
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3.2.3 Terminals
Opens a window for the configuration of the M5000 and M3000 access control terminals.
Select the site to work on, and the code of the desired terminal, and press [ENTER]: the data corresponding
to the selected code will appear: To create a new terminal, enter a new code in the "Terminal" field and press
[ENTER].
The data is grouped into three tabbed panels: Main, Readers and Inputs/outputs.
Main panel:
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? Wiegand data: Defines the data format for decoding badges which use the Wiegand protocol. For
Wiegand 30, the usual values are 1, 4, 5 and 24.
? Date changeover to daylight saving time: Defines the date when the terminal switches over to daylight
saving time, setting the clock back by one hour.
? Date changeover to GMT: Defines the date when the terminal switches back to standard time, setting
the clock forward one hour.
Reads the configuration of the terminal identified by the "Address" field, and displays it in the
terminal manager window.
Resets the terminal configuration to the default values and deletes all the authorisations of the
terminal.
Readers panel:
This panel is used for configuring the readers of the selected terminal.
In the case of type M5000 terminals, there are four readers to configure, while M3000 terminals have only
two readers.
? Tag: Free text field for entering a description of the reader (e.g. input port).
? Entry/Exit: Defines the direction of access for the reader. This setting is necessary for the antipassback
function.
? Monday/Tuesday...: Allows the operator to select, for each day of the week, a time slot during which
"open door" mode will be active. Under normal mode (time slot 0: Normal), access is
regulated as usual by the punch-ins. Under “open door” mode without time limits (time slot 9:
Attracted), the relays associated with the reader will be always attracted (open) from 00:00 to
24:00 of the selected day. Under “open door”mode with time limits (time slots 1-8 and 10-15),
the relays associated with the reader will operate according to the badge access policies
outside the selected time slot, but will be always attracted (open) within the selected time slot.
During the time intervals when “open door” mode is in force, all punch-ins are ignored and the
corresponding events are not logged.
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? Activate output 1,2,3 or 4: Specifies which relay or relays to activate in case of an accepted punch-in
on reader 1,2,3 or 4.
? Record access: The access event is stored in the memory of the terminal.
? Activate LED The access event causes the indicator LED on the terminal to illuminate.
? Activate buzzer The access event causes the buzzer of the terminal to sound.
? Protocol: Sets up the reader protocol. The possible choices are: No Protocol, Wiegand 26, Wiegand
30, Wiegand 37 and Data Clock. If the Data clock protocol is selected, the format is defined in
the "Magnetic Badges" field of the main panel, in the case of the Wiegand protocol the format
is defined in the "Wiegand Data" field.
? Egress Operate: configures the opening input associated with the reader. The possible values are:
IN5, IN6, IN7, IN8 or None.
Input/output panel:
This panel is used for configuring the operation of the 8 digital inputs (4 in the case of the M3000) and the 8
output relays (4 in the case of the M3000) of the terminal.
3.2.4 Users
Opens a window that can be used for adding, editing or deleting users to whom badges are assigned.
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Select a site and a user identifier (user ID) and press [ENTER]: the data corresponding to the selected user
will appear: To create a new user, enter a new code in the "User ID" field and press [ENTER].
Use the button to select an image to assign to the user. The supported image formats are jpg, gif and
bmp. To delete the image use the button.
The "Associated badges" field lists all the badges which have been assigned to the user. To view the details
of the badge, hover the mouse pointer over the badge code and double click the left mouse button.
The authorisations for badge groups concern use of the outputs, time slots and the antipassback feature.
The badge group manager window is shown below:
Select a site and an identifier for the group (e.g. Managers) and press [ENTER]: the data corresponding to
the selected badge group will appear: To create a new group, enter a new code in the "Group" field and
press [ENTER].
Use the button in the “Terminals”column to select the terminal to which to apply the authorisations.
Note: the button appears when the mouse is clicked in the relevant box (see figure).
Outputs:
Flags O1, O2, O3 and O4 enable the badge group to use output 1, 2, 3 and 4 respectively of the selected
terminal.
Time slots:
Use the button in one of the day-of-the-week columns to assign an access time slot to the group. The
badges belonging to the group will be enabled for access during the period defined by the selected time slot.
By default, the time slot assigned is n° 9, which enables the badges for the entire day.
Antipassback:
The "APB" and "Pres" parameters define the type of antipassback policy for the badge group.
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? Locked: Antipassback unchanged, the value currently configured on the terminal stays the same.
The antipassback feature remains active for badges that previously had it enabled, while
badges which had disabled will continue to have the feature inactive.
See paragraph 3.5.11 "Badges" on pg. 29 for information on how to set up special access policy rules for
individual badges.
Note: in order for a badge to use the antipassback feature, the terminal must be configured with the
"Antipassback Yes/No" flag checked (see 3.2.3 "Terminals”on pg.14).
3.2.6 Badges
As already explained in paragraph 3.2.5 "Badge groups” on pg.18, badges inherit a portion of their
authorisations (enabled outputs, time slots and antipassback settings) from the group to which they belong.
However the rules relating to the validity period of the badge are assigned in the following window:
Exit
Select a badge code (e.g. 11000111) and press [ENTER]: the data corresponding to the selected badge will
appear: To create a new badge, enter the new code in the "Group" field and press [ENTER] or use the
badge auto-learn procedure (4.1 "Badge auto-learn function" on pg. 31).
The badge will have to be associated with a previously defined group and user. The buttons can be used
to perform a search for each of these elements. To assign the badge to a new user, leave the "User Code"
field empty.
The "Badge Enabled" flag enables or disables the badge. Enabled badges appear in the site-tree panel as
yellow icons, while disabled badges are shown as grey icons.
Enabled badges
Disabled bagdes
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The "Read Counter Status" and "Send Counter" buttons respectively read the number of residual accesses
left in the badge, and send the Use Limit to the terminals of the site.
The "Special Authorisations" field is used for configuring the antipassback parameters of the badge. As
already explained in paragraph 3.2.5 "Badge groups” on pg.18, badges inherit the authorisations of their
group for what concerns use of the readers, enabled time slots and antipassback settings. However the
"Special Authorisations" field can be used to force the badge antipassback parameters to values different
from those inherited from its group.
Each line must define a terminal, and an APBEN and ACST value.
In the case of terminals which do not have any special authorisations defined, the badge will inherit all the
authorisations of its group. In the case of terminals which have special authorisations defined, the badge will
inherit its group's authorisations for use of the readers and enabled time slots, whereas its antipassback
settings will be defined separately in the special authorisations fields.
The button is used for creating multiple badges using the parameters currently displayed in the
window.
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The "site" label indicates the active site. The data will be imported into the active site.
The button is used for selecting the database from which the data is to be imported. After selecting a
database, clicking the "Find" button causes the list of users to appear. The checkboxes in the "Add" column
make it possible to choose which users to import.
Select the "Users only" item to import only users, or the "Users and badges" item to import both users and
badges. If "Users and Badges" is selected, it is also necessary to select what group the badges should be
imported into. If a badge group has not yet been created, it is necessary to create one following the
instructions in paragraph 3.2.5 "Badge groups” on pg. 18 and then repeat the operations described in this
paragraph. To import the data, click the “Import”button.
This menu is used for viewing and exporting reports on the time slots, badges and events.
Use the button to select the site for which to display a report. To obtain a report that includes all the sites
administered by Amigo, leave the value in the “site”field set to “*”.
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The button is used for selecting the site and badge group for which to create a report. To obtain a report
that includes all the sites and badges administered by the Amigo software, leave the values in the “site” and
“group”fields set to “*”.
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The button is used for selecting the site and time interval for which to generate a report. To obtain a
report that includes all the sites administered by Amigo, leave the “Site”field set to the value “*”.
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The toolbar buttons are described in detail in the following four paragraphs.
Clicking the "Scan" button launches a sequential search for terminals connected to the active site. The
search will start at the address specified in the "From" field, and finish at address 255. Click the "Stop" button
to interrupt the search.
The terminals found will appear on a list which includes the following columns:
? Id: Address stored on the terminal.
? Code: If the terminal has already been added to the active site, contains the name of the terminal,
otherwise contains the message "New".
? Add: If the terminal has already been added to the active site, the box will not be checked,
otherwise the box is checked. Clicking the "Add all" button will add all the terminals whose flag
is checked to the active site. The state of the "Add" flag can be toggled by clicking the mouse
inside the checkbox.
? Type: Specifies the type of terminal that was found (M3000 or M5000). To change the type of
terminal, make a selection from the drop-down menu.
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The events logged by the terminals appear in the events display area and are stored in the events which can
be subsequently consulted as described in paragraph 3.3.3 "Event reports" on pg. 23.
“On-line”signalling of events
“Off-line”signalling of events
In the on-line state, events logged by the terminals of the active site will appear in real time on the events
display area of the application.
3.5.1 Amigo
New site
Opens the site configuration window (3.2.1. “Site”on pg. 11), used for adding a new site to the system.
Update
Updates the site tree to show any additions, removals or changes made to the list of sites.
3.5.2 Site
Edit site
Opens the site configuration window (3.2.1. “Site”on pg. 11), used for making changes to the selected site.
Delete site
Deletes the selected site.
Update
Updates the site tree to show any additions, removals or changes made to the site.
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Update
Updates the site tree to show any changes made to the labels associated with the time slots.
This menu is used for making changes to the selected time slot.
3.5.5 Terminals
New terminal
Opens the terminal configuration window (3.2.3 "Terminals" on pg. 14), used for adding a new terminal to
the site.
Update
Updates the site tree to show any additions, removals or changes made to the terminals of the site.
Date/time synchronization
Opens a window for sending the date/time to the terminals of the site.
Auto-scan terminals
Opens a window used to scan for terminals connected to the system (3.4.2 "Scan for terminals" on pg. 24).
Enable
Enables all the terminals of the site.
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Disable
Disables all the terminals of the site, putting them temporarily out of use. In this state, the terminals will not
accept any punch-ins, and the read and send configuration commands will not be carried out. This function
can be used in conjunction with the "Configure multi terminals" command (see paragraph below).
Reads the
information from the
first enabled terminal
that is found.
Sends the
parameters
configured in the
window to all the enabled terminals
Note: the usage of button “Change address” may lead to a state where more than one terminal in the
network share the same address. Use this button carefully.
Edit terminal
Opens the terminal configuration window (3.2.3 "Terminals" on pg. 14), used for making changes to the
selected terminal.
Delete terminal
Eliminates the selected terminal from the site.
Rename
Changes the name of the selected terminal. This name is used in the site tree, in the events display area and
in the event report.
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Disable
Disables the selected terminal, putting it temporarily out of use. In this state, the terminal will not accept
punch-ins, and the read and send configuration commands will not be carried out. This function can be used
in conjunction with the “Configure multi terminals”command (3.5.5 "Terminals" on pg. 26).
3.5.7 Users
New User
Opens the user management window (3.2.4 "Users" pg. 17) for creating a new user.
Update
Updates the site tree to show any additions, removals or changes made to the users.
3.5.8 User
Edit user
Opens the user management window (3.2.4 "Users" pg. 17) for editing the selected user.
Delete User
Eliminates the selected user from the site.
New group
Opens the badge group manager window (3.2.5 "Badge groups" pg. 18), used for adding a new badge
group.
Update
Updates the site tree to show any additions, removals or changes made to the badge groups.
Send badges
Sends to the terminals of the site the authorisations for all the badges of all the badge groups of the site. In
the case of a countdown badge system, the counters which store the number of residual accesses will not be
changed.
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At this level, the changes made are applied to the selected badge group.
Edit group
Opens the badge group manager window (3.2.5 "Badge groups" pg. 18) for making changes to the selected
group.
Delete group
Eliminates the selected group from the site.
New badge
Opens the badge group manager window (3.2.6 "Badges" pg. 19) for adding a new badge to the selected
group. When on-line mode is active, Amigo will switch to the badge auto-learn function (4.1 "Badge auto-
learn function" pg. 31).
Update
Updates the site tree to show any additions, removals or changes made to the badges belonging to the
group.
Send badges
Sends to the terminals of the site the authorisations for all the badges included in the selected group. In the
case of a countdown badge system, the counters holding the number of residual accesses will not be
changed.
3.5.11 Badges
Edit badge
Opens the badge manager window (3.2.6 "Badges" pg. 19), used for making changes to the selected
badge.
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Delete badge
Eliminates the selected badge from the site. The badge will be cancelled and no longer be authorised for
access.
Send badges
Sends to the terminals of the site the authorisations for the selected badge. In the case of a countdown
badge system, the counters which store the number of residual accesses will not be changed.
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4 ADVANCED PROCEDURES
This chapter describes some advanced utility procedures of the Amigo system.
Select the “New Badge”option from one of the groups on the site tree (3.5.10 "Badge group" pg. 29).
Auto-learn activated.
To assign the badge to a user, click the button in the "User Code" field. If the intended user for that badge
has not yet been created, place the cursor on the "User code" field and press [ENTER]. The create user
window will appear: accept the code suggested by the system and enter the details of the user.
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The connection status is displayed on the toolbar (3.4 "Toolbar operations" pg. 24):
Connection inactive
Connection active
All operations which do not require data exchange with the terminals, such as adding a new user to the
database, are carried out locally with the connection inactive.
Whenever the system needs to communicate with the terminals, for example during operations for sending
configuration data to the terminals, a message appears prompting for the connection to be activated.
Responding "Yes" causes the system to make the call to activate the modem link. Responding "No" will
cancel the operation.
To close the connection, double click the mouse on the "MODEM" icon, so that it toggles to "NO COMM".
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The following chapter goes through an example of installation useful both for testing and fast-learning the
program.
Enter the licence code and key supplied together with the
program and click the green button to confirm.
If the entered codes are correct, the program will be activated and the system access window will appear.
Operator: ADMIN
Password: ADMIN
Hover the mouse pointer over the Amigo label and right-click the mouse to display the menu shown in the
figure:
A window appears which can be used to create a new site and set up communication with the terminals.
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Check that a tree for the new site has been created:
Check that the description assigned to the previously created site appears in the yellow box on the toolbar.
e.g. PRASTEL
If this is not the case, use the "Select Active Site" item in the menu invoked by right-clicking the mouse on
the newly created site.
Click the button on the toolbar to open the scan for terminals window.
Double-click the mouse on the icon of the newly added terminal to open
the terminal configuration window.
Double Click
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To check that communication with the terminal is operating correctly, it is possible to test remote activation of
the relays using the buttons on the special panel.
The example below shows the configuration data for a terminal equipped with a Wiegand 30 badge reader:
The system's default authorisations are sufficient for running the test, therefore confirm by clicking the green
button and respond "Yes" to the system message prompts.
Select the "New Badge" item from the menu invoked by right-clicking the mouse on the icon of the newly
created group.
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Auto-learn activated
If the terminal has been correctly installed and configured, it should sound a beep and display the badge
code in the "Badge Code" field. If this does not happen, double-check the connections and the terminal
configuration.
Position the cursor on the "User code" field and press [ENTER]. The create user window will appear: accept
the code suggested by the system and enter the details of the user, then click the green button to confirm.
Subsequent readings of the badge should cause a green line to appear in the events display area.
Badge enabled
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AMIGO Access control and terminal administration system
If the green event description line does not appear, double check the connections and the terminal
configuration, and repeat the procedure described in this chapter.
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