MATA LUKIAH : Teknologi media Komunikasi da Informasi

DOSEN : Agus Rusmana, Drs.MA

Sifat Ujian : Take Home

Petunjuk :
Bacalah soal ini dengan seksama jawablah dengan menggunakan pendapat sendiri
dilengkapi referensi yang memadai (boleh di tik atau tulisan tangan – asal terbaca
jelas).

Soal :

Teknologi Media Komunikasi dan Informasi banyak sekali melahirkan perubahan dan
perkembangan yang mendukung kemudahan dan kelancaran sekaligus juga
merugikan proses pencarian. Penyeleksian, pengumpulan, pengolahan sampai
penyebaran kembali data dan informasi. Untuk itu seorang pengelola pusat informasi
dan perpustakaan harus mampu menghadapi perubahan dan perkembangan teknologi
tersebut. Kemukakan pendapat anda :
1. Kompetensi apa yang harus dimiliki pengelola pusat informasi dan
perpustakaan agar dapat memilki kemampuan seperti yang dikekukakan oleh
Meredith Farkas (Skill For 21st Century Librarian) berikut ini :
a. Ability to embrance change;
b. Comfort in online medium
c. Ability to troubleshoot new technologies;
d. Ability to easly learn new technologies;
e. Ability to keep up with new ideas in technology and librarianship
(enthusiasm for learning);

2. Bagaimana juga cara untuk memperoleh kompetensi tersebut?

Selesaikan dan kumpulkan hasil pada tanggal 5 November 2010 di sekretariat

program magister Ilmu Komunikasi (Ibu Hanna). Tidak dijilid. Tulis nama dan NPM
dan lembar jawaban UTS MK Teknologi informasi di sampul depan.
Teknologi Media Informasi dan Komunikasi : BASIC TECH COMPETENCES

1. Ability to embrance change:

Our patron populations are rapidly changing as are the technologies for
serving them. We need to be able to look at how we are serving our
patrons and to change our strategies if what we are doing is not working (
or is not the best we could be doing). Change should be looked upon as an
exciting thing – as a positive thing. We should fear not providing the besr
services to our patrons much more than we should fear change.

2. Comfort in the online medium :

Librarians need to do so much online these days, way beyond basic
catalog and database searcing (which sure isn’t easly either). Libraians
have to be able to use search engines and use them well. They need to be
able to find quality online resources. They need to help patrons set up e-
mail and teach basic internet skills. They need to be able to troubleshoot
problems users are having accessing online library’s side or the user’s
side. Reference libtarians are often providing reference services online via
e-mail and synchronous chat. More important than knowing specific tools
is general comfort in the online medium. You just can’t provide refernce
services without basic internet and search skills.

3. Ability to troubleshoot new technologies:

I know many of us may wonder from time to time, did I get an MLS to fix
paper jams? Bur that is just a part of the good customer service provide
in libraries. When I’am working an evening reference shift and am the
only librarian in the building, I need to help students and faculty use the
scanner , fix the printer, and troubleshoot any other technology problems
they may be having. As we get new computers printers, scanners, etc. I
will need to learn how to troubleshoot those. The key is just being able to
have a decision-tree in your head of what to ask or try when there is a
problem. I know many libtarians cannot troubleshoot this stuff. I know
where I used to work, if there was a technology problem, people would
just throw up “out of order” sign because they just didn’t have enouht
computer knowledge to figure out twat the problrm was. It was really bad
costumer service. Librarians should be able to play with the technologies
in the library, to learn what problems commonly come up and to fix them
if necessary, because it is often our responsibility to fix them.

4. Ability to easily learn new technologies :

One of my colleagues often comments that there are so many new

technological things at the library that she can’t keep up. She was realy
intimidated by the new scanner we got this past year and asked IT to send
an expert to the library to teach her how to use it. In my opinion, the best
way for her to learn hte scanner is to play with it. It’s hard to learn the
scanner for the first time when the student is asking yoy have to use it.It’s
easly to learn the scanner at a time when no one is using the scanner and
 you’re just causal playing with it. When I want to learn a new tehnology,
I put thrugh the paces. I try to do all of the things it’s supposed to do.
Sonetimes I read the documenation if there are things that I find
confusing. Learning about technology is definitely a skill. People need to
learn how to learn about new technologies without having to ask other
people for help all the time.

5. Abilit to keep up with new ideas in technology and librarianship

(enthusiasm for learning):
Keeping up with new technology is often not an explicitly listed patr of
one’s basic weekly job duties, but its importance can’t be stressed enougt.
Five years ago, few people were talking about blogs and IM in libraries,
but now so many libraries are using yhese tools to provide services to
patrons. We need to be able to keep up with what’s new in technology and
what libraries are (or could be) doing with it. And we need to be able to
keep up in the shortest time possible because we are bussy. Try and take
some time out of your busy chedule to keep up, whwther oyu are reading
the proffessional literature, browsing blogs, or attending a Webcast.
(Meredith Farkas, Skills For 21st century Librarians July 17, 2006).

Uraian Meredith menunjukkan bahwa pustakawan dituntut untuk menguasai

keterampilan dalam bidang teknologi media infrmasi dan komunikasi, mulai
dari bidang yang paling sederhana (masang kertas di printer) sampai pada
perkembangan mutakhir dalam bidang teknologi.