LABOUR WELFARE FACILITIES

Introduction

Labour plays a very important role in the industrial production of the country. The
human resource mangers are really concerned with the management of people
at work. It is to secure the cooperation of Labour force in order to increase the
production and to earn higher profits. The cooperation of Labour force is
possible only when they are fully satisfied with their employer and the working
conditions on the job. In the past, industrialists and the employers believed that
their only duty towards their only duty towards their employees was to pay them
satisfactory wages and salaries. In course of time, with the introduction of the
concept of human resource management, psychological researches convinced
them that the workers required something more important. In addition to
providing monetary benefits, human treatment given to given to employees play
a very important role in seeking their cooperation. Labour or employee welfare
activities benefit not only the workers but also the management in form of
greater industrial efficiency. The human resource mangers realize that the
welfare activities pay a good dividend in the long run, because they contribute a
lot towards the health and efficiency of the workers and towards a high morale

The terms Labour welfare, employee welfare and workers welfare are generally
used interchangeably to denote various services provided by the employers to
the employees in addition to wages.

Labour welfare is a systematic and flexible concept. Welfare means faring or

doing were, it is a comprehensive term and to the physical mental and moral and
emotional wellbeing of an individual further the term welfare is a relative
concept, welfare in time and space, it is therefore various from time, from region
to region and from country to country. Labour welfare also referred to as
betterment work for employees relates to care of wellbeing of employees by
employers.

Social scientist has noted that the problems of our contemporary civilization are
most marked in highly industrialized society. Industrialization as contributed not
only economic and scientific development but also and psychological distress.

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But what measures to these industries under take relieve this distress and work
for the social welfare of the mankind? Their welfare approach has become
necessary because of the social problems that have emerged as a result of
industrialization in capitalistic settings. As against these social problems, mini
social welfare amenities have been provided for the benefit of the employees in
various industrial units. There is an increase in awareness need for such welfare
measures in industrial employment, Where many industrial undertaking and also
the states have accepted this responsibility as distinct from economic activity of
employment and production, and strive for the welfare of the working class. The
importance of Labour welfare has been increasing the recognized in the context
of economic development and industrialization.

In the past thirty years, India has devoted considerable attention to rapid and
heavy industrialization. Labour welfare in India has gained in importance under
this circumstances, it is not surprising that Labour welfare is now offered as one
of the subjects for study by under graduates students a study which involves the
Labour problems and Labour welfare is now offered as on of the subject for the
under graduate students a study in which involves the Labour problems and the
Labour Welfare movements of today and is of interest to those students who
may later play a role in the industrial welfare fields.

Concept of Labour welfare

Labour welfare today has become a very controversial topic. It covers a very
broad field. To begin with, let us briefly discuss the main concepts or rather the
general meaningful ideas which have been evolved about it so for.

The term welfare suggests many ideas, meanings, such as the state of well
being, health, happiness, prosperity and these of human resources. The concept
of welfare can be approached from various angles. Welfare has been described
as a fool concept; it is a desirable state of existence involving physical mental,
moral and emotional well being. All these four elements together constitute the
structure of welfare on which it totality is based.

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The social concept of welfare implies the welfare of man, his family and his
community. There is interconnection of these aspects in the sense that all their
work together or individually supplements one another in a there dimensional
approach, each serving as ends and means.

Welfare is called a relative concept, for is related to time and space, changes in
it gave an impact on the system of welfare as well. As welfare is growing and
dynamic , the welfare potentials changes as a results of which it content keeps
on varying and has to keep with the changing times. Also the characteristics of
welfare for it depend largely on the conscience of the community, the scientific
advancement and the development of a nation in all fields. It means the
components therefore differ from country and place to place.

Welfare is also a positive concept. In order to establish a minimum level of

welfare it demands certain minimum acceptable condition of existence of
biologically and socially. This positive nature calls for the setting up of the
minimum desirable standards necessary for certain components of welfare such
as health, food, clothing, housing, medical assistance, insurance, education,
recreation, job security and so on. This has to specify the starting point for
building levels of welfare

However Labour welfare has both positive and negative sides associated to it,
on the positive side, it deals with the provision of opportunities which enable the
worker and his family to lead a good life, socially and personally as well as help
him adjust to social transition in his work life, family life and social life. On the
side it functions in order to neutralize the bare full effects of large scale
industrialization and provides a counterbalance to the undesirable social
consequences and Labour problems which have evolved in the process of this
transition.

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Definition
There cannot be a single definition of Labour welfare as a dynamic concept in
which new welfare measures are added to the existing ones along with social
changes. The modern concept of Labour welfare entails all those activities of the
employers which are directed towards providing the employees with certain
facilities and services in addition to wages or salaries. Welfare services are
merely maintenance factors and not motivators, yet they are essential for the
health of the organization since they bear a close connection with the
productivities of Labour force.

According to Royal Commission of Labour “ The term welfare as applied to

industrial workers is one which must necessarily be elastic, bearings a
somewhat different interpretation in one from another, according to the different
social custom, the degree of industrialization and the educational development
of workers.”

According to ILO report, “Workers welfare should be understood as including

such services, amenities and facilities which may be established in or in the
immediate vicinity of undertakings to enable the persons employed in them to
perform their work in healthy and peaceful surroundings and to avail of facilities
which improve their health and bring high morale.”

According to the committees on Labour welfare (1969), “Labour welfare

includes such services, facilities, and amenities as adequate canteen, rest and
recreation facilities, sanitary and medical facilities, arrangements for travel to
and from work and for the accommodation of workers employed at a distance
from their homes and such other services, amenities and facilities including
social security measures as they contribute to improve the condition under which
workers are employed.”

According to Labour Investigation Committee (1946), “Employee welfare

means anything divine for intellectual, physical, moral and economic betterment
of the workers, whether, by employers, government or by other agencies, over
and above what is laid down by Law or what is normally accepted on the part of
the contracted benefits for which workers may have bargained.”

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NEED AND SCOPE OF LABOUR WELFARE

The Labour welfare has become essential because of the vary of the industrial
system. The approach to this problem or movements differs from country to
country, according to the degree of development in a particular. However the
need for Labour in someway or particular country. However the need for Labour
welfare in someway or the other is realized all over the world because of the
Scio economic conditions, which the industrial society has thrown up.

SIGNIFICANCE OF LABOUR WELFARE

The basic objective of Labour welfare is to enable workers to live a richer and
more satisfactory life. Labour welfare is in the interest of the Labour, the
employer and the society as a whole.

1) Benefits to the workers

1) Welfare facilities provide better physical and mental health to the workers
and make them happy.

2) Welfare facilities like housing, medical benefits, education and reaction

facilities for the worker’s families help to create contended workers.

3) Improvement in material, intellectual and cultural conditions of life protects

workers from social evils like drinking, gambling etc.

2) Benefits to the Employers

1) Labour welfare facilities help to increase employee productivity or efficiency

by improving their physical and mental health.

2) Welfare measures help to improve the good will and public image of the
enterprise

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3) Welfare services serve to maintain some peace with the employee’s unions.
Employee welfare also helps to improve industrial relations and industrial peace

4) Employee’s turnover is reduced due to the provision of welfare facilities.

Employees take active interest in their jobs and work with a feeling of
involvement and satisfaction.

5) Employers secure the benefits of high efficiency, cordial industrial relations

and low Labour absenteeism and turnover

3) Benefits to the society

Labour welfare is also in the interest of the larger society because the health,
efficiency and happiness of each individual represent the general well being of
all. Well housed, well fed and well looked after Labour is not only an asset to the
employer but serves to raise the standards of industry and Labour in the country.

Rational of HRD for workers

In developing country like India, public sector has become a major investment of
economic and social transformation. Public sector seeks to achieve the
commanding height of our national economy. A major challenge to HRD in
public sector is the heterogeneous composition of workforce is so for as their
education exposure and work attitudes are concerned. The population and
workers category comprises workman from socially disadvantaged groups,
women and other category like physically handicapped and representatives from
religion monitoring groups. This makes the use of HRD much more imperative
as each group has its own assumption about other and biases and prejudices
based on coordination of caste, sex language and religion calls much more
integrated efforts to create cohesion in workforce.

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HRD for workers

1) It will develop occupational capabilities

2) It will intellectual, psychological, social and cultural aspects

3) it will develops the higher level of achievement, motivation and self

management skills, and

4) It will develop the confidence, initiative and entrepreneur skills.

Scope of Labour welfare

Labour welfare, it nature must necessarily be elastic, bearing a somewhat

different interpretation in our country from another, according to the different

social customs the degree of industrialization and the educational development

of the workers, limits therefore cannot be rigidly laid down for the scope of

Labour welfare for all industries and for all times. They have to be elastic and

flexible enough to suit the existing condition of the workers, and to include all at

essential perquisites of life, and the minimum basic amenities, our constitution in

its Directive principles of state policy refers generally “to the promotion of welfare

of the people.” In its specific application to the working class, the necessity of

“securing just and humane conditions of work” for them has been highlighted but

what these conditions actually imply cannot be specified in rigid terms for all

terms for all times.

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Types of welfare services

Broadly Labour welfare services can be classified in to two categories.

1 Within the organization services (Intra-mural)

The services provided within the organization include medical aid, recreational
facilities, libraries, canteens, rest rooms, washing and bathing facilities etc.

2) Outside the organization services (Extra-mural).

Outside the organization, welfare arrangements include housing

accommodation, transport, Children’s education sports fields, holiday homes,
leave travel facilities, interest free loans etc.

The welfare facilities may further be classified in to three basic categories.

1 Economic service

2 Recreational services

3 Facilitative services

a) Housing facilities

b) Medical facilities

c) Education

d) Transportation

e) Consumer cooperative stores.

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Statutory provisions concerning Labour welfare

Employers are required to provide Labour welfare facilities under the following
Laws.

1) The Factories Act, 1948

2) The plantation Labour Act, 1951

3) The Mines Act, 1952

4) The Motor Transport workers Act, 1961

5) The Contract Labour (Regulation and Abolition) Act 1970

6) The Merchant Shipping Act, 1958

7) The Dock workers (Regulation of Employment) Act, 1948

The Motor Transport workers Act, 1961

This Act contains the following provisions for Labour welfare for the business
providing Transport services.

1) Canteens of prescribed standards if employing 100 or more workers.

2) clean, ventilated, well lighted and comfortable rest rooms at every place
where motor transport worker are required to habit night

3) Uniforms, rain coats to drivers, conductors and line checking staff for
protection against rain and cold.

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4) The prescribed amount of washing allowance to the above mentioned staff

5) Prescribed medical facilities at the operative centers and at halting stations

6) First aid facilities in every transport vehicle.

Non statutory provisions concerning Labour welfare

Non statutory benefits, also called voluntary benefits, include loans for
house building, education of children, leave travel concession, fair price shops,
loans for purchasing personal conveyance and a host of other facilities.

Principles of Labour Welfare

Labour welfare is dependent on certain basic principles which must be kept in

mind and properly followed to achieve a successful implementation of welfare
programmers.

Principles of adequacy of wages

Labour welfare measures cannot be a substitute for wages. Workers have a

right to adequate wages but right wage rates alone cannot create a healthy
atmosphere not bring about a sense of commitment on the part of workers. A
combination of social welfare, emotional welfare and economic welfare together
would achieve good results.

Principles of social Responsibility of Industry

Industry according to this principle has an obligation or duty towards its

employees took after their welfare. The constitution of India in its directive
principles of state policy also emphasizes.

Principle of efficiency

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This plays an important role in welfare services and is based on the relationship
between welfare and efficiency through it is difficult to measure this relationship,
whether one accepts the social responsibilities of industry or not the employer
quite often accepts responsibility for implementing such Labour welfare
measures as would increase efficiency, for instance programmers for housing,
education and training the provision of a balanced diet and family planning
measures are some of the important programs of Labour welfare which
increases the efficiency of the workers, especially in under developed and
developing countries.

Principles of re-personisation

The development of the women personality is given here as the goal of

industrial welfare which according this principles should counter act the bare full
effects of industrial system. Therefore it is necessary to implement Labor welfare
services, both inside and outside the factory that will provide intra mural and
extra mural welfare services.

This play an important role in the success of welfare services. Here again
welfare is a total in concept from this angle a co-ordinate approach will promote
a healthy development of the worker in his work and community. This is
essential for the of harmony and continuity in Labour welfare services.

Principles of Accountability

This may also be called the principle of evaluation, here on responsible persons
gives an assessment or evaluation of existing welfare services on a periodical
basis to a higher authority. This is very necessary for them one can judge and
analysis the success of Labour welfare programmers such scientifically made
evaluation is lacking in Labour welfare services in Indian Industries.

Approaches (or) Theories of Labour welfare

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There are eight theories which constitutes the conceptual framework of Labour

welfare have so far been outlined. They are

1) The policy theory,

2) The religious theory,

3) The philanthropic theory,

4) The paternalistic theory,

5) The placating theory,

6) The public Relation theory,

7) Functional theory,

8) Social theory.

1) The policing Theory.

According to this theory, the factory owners exploit the worker in an unfair
manner. Instances of exploitation are making the workers work for long hours
paying low wages, neglecting health and safety provisions, providing unhygienic
conditions of work etc. A welfare state enacts legislation under which
managements are compelled to provide basic amenities to the workers. Thus,
the state assumes the role of a policeman and compels the employers to provide
welfare facilities and punishes the non- complier.

2) The Religion Theory

The religion theory has two aspects namely, the investment aspect and
atonement aspect. The investment aspect implies that the fruit of today’s deeds
will be reaped tomorrow. Any action, whether positive or negative is thus treated
as an investment. Inspired by this belief, some employers plan and organize

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welfare facilities for the employees. The atonement aspect of the religion theory
implies that the present disabilities of a person are the result of the sins
committed by him previously. He should undertake to do good deed how to
atone or compensate for his sins.

3) The Philanthropic Theory

Affection for mankind is the basis of philanthropic theory. This theory refers to
the provision of good working conditions, crèches and canteens out of pity on
the part of the employers who want to remove the disabilities of the workers. The
philanthropic theory is more common in social welfare rather than in industrial
enterprises.

4) The paternalistic Theory

According to the paternalistic theory, the industrialist holds the entire industrial
estate, properties and profits accruing from them in trust. This trust is not actual
and legal but it is moral. The employers provide for the well being of their
employees out of funds under their control. As, the whole enterprise is held in
trust for the benefit of the employees, this theory is also called trusteeship theory

5) The placating Theory

When workers are organized and unions are strong, management has to
appease them. As crying children are pacified by sweets, workers are pleased
by welfare works. This theory is based on the assumption that management can
bring peace in the organization by welfare measures.

6) The Public Relation Theory

According to this theory, welfare facilities provided by the employers to the

employers to the employers create a good image of the employer in the mind of
the general public. Some employers proudly take their visitors around the plant
to show how well they have organized their welfare activities.

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7) The Functional Theory

According to the functional theory welfare work is a means of securing,

preserving and increasing the efficiency of Labour welfare facilities are provided
by the employees to make them more efficient.

8) The Social Theory

The social responsibility of business has been assuming great significance these
days. The social theory implies that a industrial establishment is morally bound
to improve the conditions of society in addition to improving the condition of the
employees. Labour welfare is gradually taking the shape of social welfare

RESEARCH DESIGN

2.1 INTRODUCTION

Research in common parlance refers to a search for knowledge. Once can also
define research as a scientific and systematic search for pertinent information on
a specific topic. In fact, research is an art of scientific investigation.

Meaning of Research Design

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The formidable problem that follows the task of defining the research problem is
the preparation of the design of the research project, popularly known as the
“research design’’. Decisions regarding what, where, when, how much by what
means concerning an inquiry or a research study constitute a research design.

“A research design is the arrangement of conditions for collection and analysis

of data in a manner that aims to combine relevance to the research purpose with
economy in procedure”.

Keeping in view the above stated design decisions; one may split the
overall research design in to the following parts.

a) The sampling design

This deals with the method of selecting items to be observed for the given study.

b) The observational design

This deals to the conditions under which the observations are to be made

c) The statistical design

Which concerns with the question of how many items are to be observed and
how the information and data gathered are to be analyzed and

d) The operational design

This deal with the techniques by which the procedures specified in the sampling,
statistical and observational design can be carried out.

Statement of the problem

In every organization the management development aims at preparing

employees for future jobs with the organization or at solving organization wide
problems concurring, acquiring or sharpening capabilities required to perform
various tasks and functions associated with their present or expected future roles.

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The motive behind the study is to understand and learn the importance of a
“Labour welfare facilities”. Hence the study is undertaken to measure the
importance of” Labour welfare facilities with special reference to BMTC”.

REIVIEW OF LITERATIURE

Review of literature is important as it would give a direction to the researcher as to

what he should investigate and what need attention.

According oxford dictionary “Review” as general survey or assessment of subject

or thing or survey of the past walk back on etc.

Review refer to a look in the research work done in the past that would give an
insight into the different aspects investigated and help the investigator to play
more attention to that need to be investigated.

Labour welfare measures are very much needed to the workers in any industry.

By giving the importance to Labour welfare measures should be evaluated.

According to P.K Reddy (The study conducted by him a telephone industry at

BANGLORE) The following points can be seen, “Majority of worker were happy
regarding to working condition and medical facilities provided by the company
majority of worker were unhappy with uncleanness and mismanagement of
canteen”.

The study conducted by S. Seethalakhsm at madras in a carbon company the

following fact can be seen, “The Company provided all welfare measures to the
employees. They were happy with the medical benefit and canteen facilities which
are provided by the management employees were aware of ESI and PF other
beneficial scheme and benefits.

According to ESI.C.S.M sriramulu Naidu, the scope and object of employees state
insurance act 1948 covers a wider class of employees and the meaning of factory
as defined in the factory act 1948.

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According to statutory provisions, Employer not reduce wages, no employer in

relation to an establishment to which any scheme or the insurance scheme applies
shall reduce, directly or indirectly, the wages of any employee to whom the
schemes applies on the total quantum of benefits in the nature of old age pension,
gratuity, provident fund to which the employee is entitled under the terms of his
employment express or implied.

Objectives of the study

1) To study the welfare activities provided to the workers by BMTC

2) To Analysis the attitude of the workers towards these welfare services

3) To Asses the level of satisfaction of the workers derive from these welfare
services

4) To get the constructive suggestions from the Labour

5) To study the role of management in providing these welfare services

6) To know the different statutory and non- statutory measures provided to

employees

7) To know the reasons for accidents in organization thorough view

8) To know as to how for they make use of these available facilities.

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Purpose of the study

The purpose of the study pertaining to their organization is to know about the
organizational effectiveness of the Labour welfare amenities, which have been
provided to the employees, and to known the motivation level of employees on
their job

Scope of the study

The scope of study is limited to operation level of employees of are the
department in the organization and total man power strength of this organization
is 50 among them, 50 workers were taken for the present study.

Data collection
The research for answers to research questions demands for collection of data.

Data are facts, figures and other relevant materials past and present screening as

basis for study and analysis, data collection is of two ways.

Sources of Data collection

A) The Primary Data

The primary data are those which are collected afresh and for the first time, and
thus happen to be original in character. This data is collected through structured
interview, scheduled as well as questionnaire. The investigator did not found
difficulty in electing the co-operation of the people in collecting the data. Since
he was familiar with the local language (Kannada) and hence, a good report was
established with them, and the response from them was satisfactory.

B) secondary Data
The secondary on the other hand, are those which have already been collected
by someone else and which have already been passed through the statistical
process. The investigator is collected information from various books, factory

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records, annual reports and magazines used as sources for study. Special care
was taken to make it as simple and clear to identify the validity of hypothesis.

Tools of Data collection

The investigator has used for the collection of field data like particularly in
surveys and descriptive research, important are.

1) The observational method:-In observation we can get more information by

observing things.

2) The Interview method:- In this method we can get in to the two ways that is
personal information and information related to job.

3) Through schedules:-

A device that is most frequently used in collecting field data. The Interview
schedule method could be used promptly where respondents are busy with their
work. The Interview schedule have been used to know the facts and fig from a
large number and workers by sampling techniques, one purpose of interview is
to get direct information and to verify facts observation is most positive tool of
data collection.

Sampling & sampling size

Sampling is effective method of data collection which refers to the selection of a
part of an aggregate to represent the whole aggregate part of the population is
known as sample. In simple words a sample is one of the respondents selected
from the universe of the study. The process of drawing a sample from a large
population is called sampling

Various techniques of sampling

There are essentially two methods of taking a sample from population viz

 Probality/random sampling

 Non probability/ nonrandom sampling technique

Probality sampling has following types

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 Simple random sampling

 Stratified random sampling

 Systemic random sampling

 cluster sampling

Non probability sampling has following types

 Convenience/accidental sampling

 Purposive sampling

 Quota sampling

 snow ball sampling

Limitation of the study

The investigator found some difficult in during the process of data collection

1) The time for project work is less for conducting the research in a fair manner

2) The researcher could not collect the data as he needed for the investigation
because of time and money constraints

3) Universe and sample size of the study is limited to BMTC.

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COMPANY PROFILE

BMTC provide the most affordable and dependable transport service to the people in
and around Bangalore, the capital of Karnataka State, renowned as the Garden City
and Silicon Valley of India. We are an undertaking of the Government of Karnataka,
dedicated to the commoner's transport facility. Our motive is therefore service than
profit. Yet, since our inception, we are able to make profits by making significant
improvement in our work culture. Today, we are the ONLY PROFIT MAKING
PUBLIC SECTOR URBANTRANSPORT CORPORATION IN THE COUNTRY Our
returns are used again in our operations as we always strive to improve further he
quality of our service not only in providing comfort to the travelling public but also in
other vital aspects: Containing pollution, easing traffic congestion, saving fuel,
introducing all latest technologies in our operations to save precious time and money
as it will ultimately benefit the people since it is a public undertaking.

History
BMTC has its origin in a private company called Bangalore Transport Company
Limited founded in 1940 catering to the entire city with just 98 buses. The then
Government of Mysore took over the city transport from the private company by an
act and ran buses upto 10- mile radius in the city in 1956 calling it Bangalore
Transport Service {BTS}.

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1961:
BTS gets recognition as a Unit under a Director. Functions as two divisions, North
and
South.
August15, 1997: Bangalore Metropolitan Transport Corporation (BMTC) is
incorporated as a separate entity having been bifurcated from its parent body
KSRTC.

BIFURCATION
In 1981, the Government of Karnataka had started thinking on the lines of bifurcating
KSRTC. This was to ensure better management and operations that would improve
the quality of service. On bifurcation, each corporation would be equipped with
powers to function as an independent entity making its own decisions according to
its specific needs.

BIFURCATING BTS FROM KSRTC WAS FELT WITH MORE URGENCY:

• The City was extending its boundaries rapidly with new residential localities
coming up day in and day out.
• The population of the City was increasing at terrific pace.
• Consumer awareness was maturing fast, with expectations more on
convenient and comfortable transport.
BIFURCATION BROUGHT THE DESIRED RESULTS IN A SHORT SPAN. FOR
INSTANCE:
• As BTS under KSRTC, it has concentrated on improving infrastructural facility
to fulfill the needs of the travelling public.
• On becoming a separate corporation as BMTC, the last seven years the depot
strength have been increased from 13 to 25

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BMTC is the biggest Public City Transport Corporation in India. Just

have a bird's eye view of its present infrastructure:

Number of Depots: 32

Shantinagar Yelahanka Banashankari

Shantinagar Kengeri R.RajeshwariNgr

Katterguppe Peenya
Jayanagar
R.T. Nagar Kalyana Nagara
Vijayanagar
Koramangala K R Puram
Indiranagar
Deepanjalinagar HSR Layout
Subhashnagar
Yeshwanthpur II
Yeshwanthapur
Chandra Layout
Peenya Jigani
ITPL
Hennur
Electronic city Hebbala
Banaswadi
K.R.Puram
Yelahanka

Srigandhada
kavalu
Surya City

These Depots serve not only as maintenance centers but also as nearest points to ply buses on
the routes of their respective locations.

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Senior citizens Concessional Monthly Commuter passes

Category Type Revised Rates (in Rs.)

City Service (Black Board) General Rs. 390 /-
Senior Citizen's Rs. 350 /-

Sub urban Service (Red Board) General Rs. 535 /-

Senior Citizen's Rs. 485 /-

Pushpak General Rs. 570 /-

Senior Citizen's Rs. 515 /-

2. Daily Pass - Rs. 30/-

3. Weekly Pass- Rs. 180/-

4. Police concessional Pass- Rs. 175/- (per month) 6 Months

5. Police Duty Summon Pass- Rs. 175/- (per month)

6. Fire Force Pass- Rs. 200/- (per month)

7. Journalist Pass- Rs. 120/- (per annum)

8. Blind Pass- FREES

9. Concessional passes to Students:

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STAFF WELFARE We at BMTC are aware where our strength lies. It is verily in the
contentment of our staff members, one and all. BMTC extends various kinds of facilities to its
employees.

• An exclusive multi specialty hospital for the benefit of the employees and their
family & entered MOU with 30 hospitals.

• Dead diction treatment for the crew members

• Housing

• Incentives on the basis of performance

• Education

On retirement, employees are given a warm send off recognizing their valuable service. The
monetary benefits due to the retired employees such as Gratuity, Provident Funds,
Encashment of Leave (admissible), and other benefits are settled immediately so that the
retired employees do not suffer for want of funds. Their wishes will be transferred to the
employees in service as an inspiration.

Misson

To provide Efficient, Economic, Safe, Reliable and Punctual services to the commuters of
City and Sub-urban areas of Bangalore.

- from the Preamble of the Act framed by the

Government of Karnataka for the formation of BMTC

BMTC provide the most affordable and dependable transport service to the people in and around
Bangalore, the capital of

Karnataka State, renowned as the Garden City and Silicon Valley of India. We are an undertaking
of the Government of Karnataka, dedicated to the commoner's transport facility. Our motive is
therefore service than profit. Yet, since our inception, we are able to make profits by making
significant improvement in our work culture.

Our returns are used again in our operations as we always strive to improve further the quality of
our service not only in providing comfort to the travelling public but also in other vital aspects:
Containing pollution, easing traffic congestion, saving fuel, introducing all latest technologies in our

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LABOUR WELFARE FACILITIES

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