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NATURAL GAS SERVICE

Your bill shows separate charges for distribution (what we charge


for delivering gas) and gas supply (what we pay to acquire gas). The
Gas Supply Charge, which is shown as a separate item on your bill,
is approved by the Public Service Commission of Wisconsin. The
Gas Supply Charge as of Jan. 15, 2011, is $0.6449 per therm.

Residential Natural Gas Service


Customer Charge ......................................................$10.25/mo.
Distribution Charge .....................................................$0.1769/therm
Gas Supply Charge . ....................................................$0.6449/therm

HOW TO REACH US
24-Hour Emergency
Electric Emergency/Power Outage....................................1-800-895-1999
Gas Emergency/Gas Odor..................................................1-800-895-2999

For More Information


Complete rate schedules can be obtained by visiting our website at
www.xcelenergy.com and clicking on “About Energy & Rates”
under the “Company” tab or at the Xcel Energy corporate office in
Eau Claire at 1414 W. Hamilton Ave.

Questions? Please call our 24-hour Customer Contact Center


at 1-800-895-4999.

Residential Service Rates


Effective jan. 15, 2011
xcelenergy.com

© 2011 Xcel Energy Inc. | Xcel Energy is a registered trademark of Xcel Energy Inc.
for Xcel Energy Electric and
Northern States Power Company-Wisconsin, an Xcel Energy Company
11-01-009 | 1/11 | CRS 844-NMR | 00077639 Natural Gas Customers in Wisconsin

Printed with soy-based inks on recycled paper.


ELectric Service
Farm Service
The Public Service Commission of Wisconsin has approved new
Customer Charge
electric base rates effective Jan. 15, 2011. The increase in electric
Single Phase ..........................................................$8.00/mo.
rates is necessary due to higher costs for renewable energy,
Three Phase .........................................................$10.00/mo.
nuclear power, transmission lines, fuel and purchased power.
Energy Charge
As a result of the new base rates, an average residential customer
Summer Rate .........................................................$0.111148/kWh
using 750 kWh a month will see a monthly electric bill increase of
Winter Rate . ..........................................................$0.100537/kWh
about $3.40 or 4.1 percent. Individual customer bills may vary
depending on service schedule and usage characteristics. Optional Off-Peak Service

Standard Service Optional for separately metered loads controlled by the customer
Customer Charge and energized between 9 p.m. and 7 a.m. daily.
Single Phase ..........................................................$8.00/mo. Customer Charge
Three Phase .........................................................$10.00/mo. Single Phase ..........................................................$4.00/mo.
Energy Charge Three Phase .........................................................$10.00/mo.
Summer Rate .........................................................$0.111148/kWh Energy Charge .............................................................$0.048707/kWh
Winter Rate . ..........................................................$0.100537/kWh
Saver’s Switch Credit
Time-of-Day Service* All charges are monthly
Customer Charge Water heater* (Jan.-Dec.) ..........................................$2.00
Single Phase ..........................................................$8.00/mo. Air conditioner (June-Sept.) . ......................................$6.00
Three Phase .........................................................$10.00/mo. * Water heater must be controlled in combination with air conditioner

Energy Charge
On-Peak Automatic Protective Lighting Service
Summer Rate ........................................................$0.207344/kWh All charges are monthly
Winter Rate . .........................................................$0.191472/kWh Mercury Vapor (closed to new customers)
Off-Peak .................................................................$0.053044/kWh 175 Watt ................................................................$8.35
* This rate is available on an optional basis for all customers. It is mandatory for customers with annual usage
of 60,000 kWh or higher.
250 Watt ..............................................................$11.12
400 Watt ..............................................................$14.96
Sodium Vapor
70 Watt .................................................................$5.97
100 Watt ................................................................$7.26
150 Watt ................................................................$8.77
250 Watt ..............................................................$11.89
400 Watt ..............................................................$16.99

Summer Rates: June-September


Winter Rates: October-May