CHAPTER THREE
BUSINESS
RUSSIAN PROVERB
OBJECTIVES
systems
• To understand how political and legal systems affect the conduct of business
• To discuss the issue of the rule of law versus the rule of man
• To explain the idea of intellectual property and the discuss areas of concern and
controversy
China—Business in a Land
of Opportunity and Legal Growing Pains1
Under the direct control of the Communist Party from 1949 to 1979, China’s economy
was autarkic: Adhering to the notion that contact with foreigners would to corrupt the
nation’s political structure and pollute its cultural life, the government prohibited foreign
investment and restricted foreign trade.2 Near the end of the 1970s, however, Chinese
leadership began to rethink its economic posture. Realizing by 1978 it was economically
lagging behind much of the rest of the world, China took its first step toward economic
Investment.
Ever since then, Chinese economic policy has been characterized by step-by-step
liberalization and gradual entry into the world of foreign trade and investment. Now,
make no mistake about it: The Communist Party maintains an absolute monopoly on
political power. Today, however, the country’s economy is shaped by free market
principles. With a GDP that’s been growing at more than 8 percent a year, China is now
the world’s second-largest economy, and it has joined the United States as one of the two
locomotives powering the global economy; between 2001 and 2006, the two nations
accounted for 60 percent of all global growth. And here, perhaps, is an even more
interesting fact: By the first quarter of 2007, the $12.5-trillion U.S. economy was
sputtering, while the $2.5-trillion Chinese economy was expanding at a rate of 11.1
percent. If this pace continues, China will replace the United States as the world’s largest
economy, both in nominal and real terms, within the next two decades.
A Land of Opportunity
accelerated through 2007, when total FDI in China, representing more than 600,000
ventures set up by companies from around the world, exceeded $800 billion.
Why have foreign companies been flocking to China? Typically, they’ve been
anxious to take advantage of new opportunities in one or more of the following areas:
• Market Potential. China has about 1.3 billion people, and economic growth has lifted
many millions of them into the middle class. Hundreds of millions more, though
Chinese markets are still in the early- or mid-growth stage of the product lifecycle.
• Market Performance. Rapid economic growth has increased purchasing power, which
has translated into increased consumer spending. Some economists note that, as
America and Britain industrialized in the 19th century, they took 50 years to double
real incomes per capita ; essentially, China has achieved the same increase in
invest trillions of dollars on highways, airports, seaports, dams, power plants, and
communication networks.
labor, while wage rates remain far below those in many other countries—about a third
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Market Realities
On the downside, China’s attractiveness as a business destination continues to suffer
from an array of political and legal complications that await any would-be entrepreneur
or investor. In short, China’s unique political and legal environments make local
operations a complex and often frustrating process. While many of these stumbling
blocks are recent developments, all reflect the complex of political and legal forces that
have guided the modern transformation of the Chinese business environment and which
Some observers argue that, when it comes to doing business in China, rule number
one is throw away the rulebook. In particular, foreign investors are advised to abandon
the notion that Western ideas will automatically work in China. In the West, for instance,
a basic principle holds that you can form a corporation “for any valid business purpose.”
This principle does not exist in China. If you want to incorporate in China, the
government wants to know—in excruciating detail—such basics as who you are, what
you want to do, and, of course, how much you intend to invest.
Then your plans have to be officially approved before you’re authorized to open.
Traditionally, centralized authority has determined the path and pace of development—a
situation that’s hardly unique to China: As they undergo their own transitions, many once
foreign investors, China’s political and legal systems foster time-consuming busy work
and tend to stack the odds against foreigners who are bold enough to forge ahead in the
corruption.
observer, “then China’s was bureaucracy.” Many frustrated foreign investors put the
blame for China’s treacherous business terrain on a bureaucratic system that relies on
political agendas rather than legal statutes as a means of regulating business activity.
Whereas Westerners have become accustomed to the principle of the “rule of law,” China
has long relied on another: The “rule of man” and its premise that legal rights derive from
the will of the individual who has the power to enforce them. In the 1940s, with the
ascendancy of Mao Zedong and the Communist Party, a new centralized leadership took
over an already complicated civil-service system and proceeded to add a further layer of
result was a regulatory system more Byzantine and daunting than ever.
Today, foreign investors still have to jump through hoops set up by one old-line
bureaucracy or another. First, they report, you have to file an application—with multiple
to be used; required infrastructure, staffing, and technology; and the skills that you plan
level authority will review each foreign-investment application to determine whether it’s
in the best interest of China—that is, whether it encourages capital formation, promotes
through a lengthy review process that reflects prevailing political goals and legal
conditions. Typically, foreign investors endure long bouts of negotiation (often spanning
several years) before their applications reach a government agency with the power to
make a decision. Even then, they’re not out of the woods, because MOFTEC has pretty
The Mighty Dragon and the Local Snake Complicating this already
intricate process is a long-running conflict between central and local Chinese authorities.
The vastness of the country means that local officials, whether headquartered in the
smallest villages or the largest cities, are often left to govern according to their own
lights. “The centre,” notes one observer, often “has no control over the provinces. When
it sends people to investigate illegal pirating of CDs, local governors block access to the
factories.” Increasingly, for example, the central government makes efforts to lower trade
barriers and increase competition by allowing foreign firms to control local operations,
only to be thwarted by local officials who fear that such initiatives will result in
saying: “The mightiest dragon cannot crush the local snake.” What this means is that,
even though the central government in Beijing may appear to be all-powerful, its
stabilizing its legal environment. China had no formal legal system whatsoever in 1978,
when it launched one of the greatest campaigns of legal reform in history. Unfortunately,
the willingness to modernize doesn’t ensure that all problems immediately disappear.
China still faces some fundamental problems, including legislative gaps, hazy
favors closing down debt-ridden enterprises rather than protecting creditors. Nor is there
any effective way of resolving contract disputes. If you want to challenge a local partner
in a Chinese court, you’ll probably end up ruining several local business relationships.
Why? Because suing an adversary violates Chinese tradition. You’re better off working
Ross, who thinks that it will take 10 to 15 years to iron out most of the wrinkles. Law
professor Donald Clarke is a little more pessimistic about the time frame: He compares
the state of the present Chinese legal system with that of the United States in the 1920s—
modernize.
Other observers point out that, in the case of the Chinese system, even bigger
Unlike the West, where legal systems depend upon the rule of law and the endorsement
of systematic and objective laws executed by public officials who are held accountable
for their administration, China, as we’ve seen, subscribes to a philosophy of the rule of
man, and thus to a system that equates the decision of one man (or person), whether
Emperor, Party, or local bureaucrat, with the law. Both bureaucrats and agencies are
ceded the authority to make their own decisions without being subject to any system of
decision making, combined with the growing pains of fledgling legal institutions, creates
intellectual property—the general term for intangible property rights resulting from
intellectual effort and including such assets as patents, trademarks, and copyrights.
Western companies in China routinely complain that China’s industrial surge is being
powered by the sophisticated theft of intellectual property. For the past 40 years, explains
one observer, “until China began putting intellectual-property laws in place, all patents
were owned by the government, and could be shared by any company that was willing to
use them. The Chinese government actually encouraged this, and that has left a deep
impression on companies that intellectual property is there for anyone to use it.” It’s hard
contributed to the weak or arbitrary enforcement of laws in China. Recalls Tim Clissold,
who had a long business career in China: “I was dealing with a society that had no rules;
or more accurately, plenty of rules, but they were seldom enforced. China appeared to be
run by masterful showmen: appearances mattered more than substance, rules were there
Corruption
Take the pervasive role of government at all levels in business affairs, mix in an
underdeveloped legal system with a habit of lax enforcement and the material temptations
of an emerging capitalist society, and you have a prescription for corruption. As it stands,
would-be investors in China still face too many questions concerning property and
procedures for which the Chinese government has furnished too few solutions. Many
foreign companies routinely battle bribes and attempts to steal property while struggling
method of embezzling that’s spilled over into joint ventures with foreigners. In general,
risks are everywhere. Prudent investors heeded the failures of other; for example, the
director of Subway Restaurant’s China operations noted his Chinese joint-venture partner
warned that the lure of the Chinese market led “people [to] leave their heads at home
give him a ton of money to run something and six months later he absconds with it.”
The Future
Opportunities in China will undoubtedly continue to attract foreign firms. Although
entrants have little doubt that the future of China’s business environment will be
determined by the play of internal political conditions, they believe that the influence of
external institutions will spur Chinese officials to make the country’s business
environment more consistent, transparent, and fair. Many companies, for example,
invoke China’s membership in the World Trade Organization (WTO), a global institution
that sets rules for international trade. China’s membership in the WTO, effective since
copyrights.
commercial considerations in making purchasing decisions. China has also amended its
legal code to conform to WTO stipulations on issues ranging from trade and investment
to intellectual-property protection.
No one, however, denies that there are still problems, and some people have
criticized China for its sluggishness in living up to its WTO obligations. In 2007,
United States to file complaints with the WTO of “inadequate enforcement.” The United
publishers billions of dollars in lost sales, but also makes it unnecessarily hard for
legitimate firms to operate in the Chinese market. Expressing “great regret and strong
dissatisfaction at the decision,” a Chinese official responded that the U.S. action was “not
a sensible move.”
Despite its uneven performance in internal economic reform and the persistence of
external political tensions, foreign investors continue to pour money into China. Perhaps
desperation to get a foot in the Chinese market, businesses around the world are
jockeying for the opportunity to take on the challenges posed by the business of doing
business in China. Most of them seem to understand that, regardless of their motivations
for getting in, once they are in, they’ll face the often frustrating task of making sense of
_______________________________________________________
INTRODUCTION
In Chapter 2, we showed that the cultural issues facing international businesses differ
from those facing domestic firms. In this chapter, we’ll carry this analysis forward,
focusing on the fact that, once a company leaves its home country, it operates in markets
with different political and legal systems. Certainly, the business environments of some
countries are similar to those of others (U.S. companies won’t find many surprises in
Canada). In other cases, of courses, the differences are profound (an unprepared
Australian company will encounter quite a few surprises in Russia). In either instance,
must be made. Indeed, our opening case on China shows how changes in a nation’s
political and legalenvironment force companies that want to operate there to think and
rethink the best ways to acquire resources, minimize risk, and adapt optimal modes of
conducting international business. Figure 3.1 shows how political policies and legal
practices are integral parts of a nation’s operating environment. (You’ll notice that
Figure 3.1 is quite similar to Figure 2.1 [p. 00], which shows how culture is an integral
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Obviously, its political and legal systems are vital parts of a country’s business
environment, and in navigating different markets, firms must understand how and where
national business environments converge and diverge. Indeed, as we saw in our opening
case, determining precisely where, when, and how to adjust business practices, operating
procedures, and strategies to meet the challenges posed by the local environment is a key
Not surprisingly, it’s also more easily said than done. Successful international
companies start by accepting the idea that, when it comes to politics and laws, countries
As we address this issue throughout the chapter, keep in mind that firms looking to
1. Discard the belief that they can directly transfer to foreign environments the
2. Accept the fact that political and legal systems vary among countries
3. Acknowledge that these differences will have an impact on how they take advantage
In the first part of this chapter, we’ll take a closer look at the political aspects of these
issues; we’ll devote the second part to analyzing the legal aspects.
political and legal system, while still struggling, have fostered an environment in which
foreign investors can enter markets, establish operations, manage activities, and,
ultimately, earn profits. At the same time, of course, we also saw how the Chinese
political system imposed hardships for many companies while the legal system thwarted
efforts to find remedies. This situation is not unique. Consider the case of Russia. Its
economy has grown rapidly since 2000; indeed, in 2006, it grew by 7 percent and
attracted $30 billion in foreign investment. Even so, says an executive at Swedish retailer
IKEA, the Russian political environment is “a bit of a rollercoaster. . . . [Y]ou don’t know
exactly what will happen tomorrow.”3 The roster of horror stories features several
(Arguably, these bumps in the road are minor when compared to the roadblock
expropriated.) If you want to do business in Russia today, you’d better be “big enough to
defend yourself against bureaucratic attacks [and] . . . ready to hold your nose when
elections are rigged and political opposition is crushed.”4 Ironically, although Russian
President Vladimir Putin has promised a “dictatorship of the law,” lawlessness seems to
be on the upswing.5
environments. They need to know, for example, how officials exercize authority. How
are officials elected, monitored, and replaced? Do people respect the rule of law (and, if
not, how do they go about challenging authority)?6 Without answers to such questions,
managers will be ill-prepared to take advantage of the tradeoff between political risk and
Again, as we indicated in our opening case, a country’s political system provides the
the context in which economic activity is carried out. What, exactly, is a political
system? For our purposes, it includes the complete set of institutions, political
organizations, and interest groups, as well as the relationships among institutions and the
political norms and rules that govern their activities. Its purpose has been debated since
Plato’s Republic and Aristotle’s Politics and although different views persist, most
analysts agree that a nation’s political system must integrate different groups into a
[MN 2] In other words, a political system ensures some level of stability in social
relations, and it’s usually effective when it’s supported by a legitimate consensus of
people who live under it. The acid test of a political system, therefore, is its ability to
opposed views of government’s role in the life of a society, a nation can (like the former
investors.
systems. You might, for example, ask questions like the following about the
There’s one central issue at the heart of all these (and any number of similar) questions:
the issue of individualism versus collectivism in political systems. Simply put, then, a
powerful question is: What is the general orientation within a society concerning the
beginning with Plato and continuing to attract the interest of such 19th-century English
thinkers as Adam Smith and John Stuart Mill and U.S. Nobel Prize-winning economist
Milton Friedman. All have engaged the issue of how a political system can best serve the
economic self-interest, or does society fare better when individual rights are subordinated
to collective goals?
The Individualist Orientation Probably the political system with the most pronounced
individualistic orientation is that of the United States. A central tenet of this orientation is
the principle that political officials and agencies play limited roles in social transactions.
Economically, this tenet entails a series of related principles: The rule of law, for
business to support the good of the community by promoting fair and just competition.
The Collectivist Orientation Systems that feature a collectivist orientation, such as those
of Japan and China, promote the principle that government may intervene in certain cases
—namely, those involving the structure of industries, the conduct of companies, and the
actions of managers—to ensure that business practices benefit society. We saw in our
opening case, for example, that the Chinese bureaucracy now enforces certain policies
that we’d normally associate with an individualist system. At the same time, however,
rather than relying on arm’s-length transaction and regulation, Chinese officials prefer to
establish both formal and informal relationships within the business community; the goal
many other ways, China offers some clear examples of a collectivist orientation in a large
society. By making the group rather than the individual the unit of political and economic
Governments that support other forms of collectivist societies, such as Sweden, are
inclined to take actions that promote social equality, labor rights, and workplace
interdependent with business; relations between the two sectors are often cooperative.7 In
recent years, Asian countries like South Korea, Vietnam, Singapore, and Malaysia, which
are keen to emulate aspects of Japan and China, have instituted collectivist principles and
practices.8
Political Ideology
A political ideology is the system of ideas that expresses the goals, theories, and aims of
a sociopolitical program. In the United States, the (relatively) liberal principles of the
Democratic Party and the conservative doctrines of the Republican Party reflect political
political ideologies. Pluralism can also arise when two or more groups in a country differ
in language (Belgium), class structure (the United Kingdom), ethnic background (South
influence the conduct of the political system. Managers from the United States, for
instance, where there are two primary political parties, would probably be puzzled by
Figure 3.2 outlines a political spectrum of the various forms of political ideologies. It
provides a way to profile their similarities and differences while figuring out where
moderates fall between the two anchors. The key issue for any sort of spectrum analysis
is specifying the ideas that anchor the ends. From a Western perspective, one commonly
Other endpoints command greater relevance in other contexts. For example, a political
capture the role of the clergy in the government. Or, in the specific case of Taiwan, one
could define the political spectrum in terms of parties that champion Chinese
reunification versus those that endorse Taiwanese independence. Figure 3.2 respects such
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Democracy Former British Prime Minister Winston Churchill endorsed the conviction
that “democracy is the worst form of government except all those other forms that have
been tried from time to time.”9 Like Churchill, when most Westerners contemplate the
ideals of “democracy,” they usually think of the virtues of political freedom and civil
liberty. Moreover, they generally equate greater degrees of political freedom and civil
liberty with the virtues of greater democracy. Finally, they tend to see modern-day
this somewhat idealistic scheme, the Greeks pioneered the principles that all citizens are
politically and legally equal, entitled equally to freedom of thought, opinion, belief,
speech, and association, and equally enjoy sovereign power over legislators and
[MN 4] In the view of Abraham Lincoln, the sixteenth President of the United States,
democracy is a government "of the people, by the people, and for the people."
Practically speaking, a democracy is a political system that endorses the rule of law and
which grants the voting citizenry the power to alter the laws and structures of
participate in elections that express their decisions. These are the principles and practices
Bear in mind, however, that the scale and scope of modern society places practical
limits on the practice of democracy. For one thing, the sheer population of most modern
nations makes full participation by all eligible voters in the democratic process
In some democracies, as in the United States, citizens directly elect executives and
lawmakers. In others, such as in the United Kingdom, they vote for representatives or for
a ruling party which then selects a prime minister or some other figure to function as
chief executive of the country. There are, of course, hybrids of each form. Israel, for
example, has a parliamentary government like that of the United Kingdom, but Israelis
vote directly for a chief executive called the prime minister. Because most democracies
powers between the executive and legislative branches. Examples include India and
Australia.
speech, assembly, and religion, and certain individual liberties, such as the right to
private property and privacy. All citizens, both public and private, are treated equally
before the law and receive due process under it. All liberal democracies are
representative democracies.
• When three or more political parties have the capacity to gain control of government,
democracy. The multiparty system prevents the leadership of a single party from
setting policy without checks and balances imposed by opposition parties. Canada,
charged with the responsibility of acting in the people’s interest, though not merely as
their proxy representatives. In other words, they enjoy sufficient authority to deal
directly and as they see fit with changing circumstances but not enough to act
transition from capitalism to socialism. Motivating this position is the belief that
society must reform capitalism to remove its intrinsic injustices. The term social
Notwithstanding nuances in terms and tenets, governments under virtually all democratic
political systems endorse the theoretical legitimacy of the fundamental principles listed in
Table 3.1.
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The key difference among the world’s democracies revolves around the issue of the
different countries practice the principle in different ways, central to democratic theory is
the principle that the decentralization of power into the hands of the people must take
precedence over the centralization of authority in the hands of public officials. Canada,
for example, acts on this principle by vesting political authority in its provinces at the
we’re back at the Chinese adage that we introduced in our opening case: “The mightiest
dragon cannot crush the local snake”: If all branches of a political system do not endorse
the same theoretical principles, internal conflict threatens its integrity and operation. In
China, the conflict between central and local authorities reflects inconsistent
interpretations of basic theoretical principles, such as a fair and independent court system
other walk of life. Since 1972, Freedom House, a non-profit organization dedicated to the
principles of political and economic freedom, has published an annual assessment of the
state of political and civil freedom in every country and selected territories.10 Freedom
House derives its measures of freedom from the Universal Declaration of Human Rights
enacted by the United Nations in 1948.11 Applying these measures to each country, it
country regarding the central measure of political and civil freedom. Based on its score,
each country is rated according to one of the categories specified in Figure 3.3:
• Free in that it exhibits elected rule, competitive parties in which the opposition
• Partly free in that it exhibits limited political rights and civil liberties. Such
dominance, and military influence on politics; elections are unfair, and the
• Not free in that it represses or denies basic rights and civil liberties through a
rights, severely constrains religious and social freedoms, and highly regulates
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Now look at Map 3.2, which shows the worldwide distribution and range of political
and civil freedom in 2006. Close examination will reveal that the citizens of 90 countries
societies. Just over 1.3 billion people—roughly 17 percent of the world’s population—
reside in the “Partly Free” societies of 58 countries, and about 2.2 billion people (37
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any dissent within the system. Toward this end, regimes typically rely on indoctrination,
interests, religion, and even family structure—to the interests of the state. In China, for
example, a One Child Policy prohibits a family from having more than a single child; a
couple that has a second child may be fined the equivalent of $1300—a steep penalty in
rural areas where most annual incomes are a fraction of that sum. In extreme situations,
personal survival is linked to the regime’s survival—a condition that forcibly merges the
interests of individuals with those of the state. Not surprisingly, totalitarian states fall into
Korea, citizens are subject, at the expense of political and civil liberties, to state
authority in many aspects of their lives. The regime tolerates no deviation from
human or spiritual value may exist, much less have any value. Thus understood,
Fascism is totalitarian and the Fascist State, as a synthesis and a unit which
includes all values, interprets, develops, and lends additional power to the whole
life of a people.”12 The fascist ideal, in other words, is control of people’s minds
the authority of the state. A single political party forms a government in which
only party members hold office; elections are controlled through unfair laws or
other practices. In China, for example, the Communist Party (CPC) wields sole
power, permitting eight other parties to participate in state affairs only under its
stability nor poltical power. More pointedly, the Communist Party insists that its
preferred deity, with leaders often claiming to represent the deity’s interests on
a modern legal code. Religious leadership, like the Taliban Party in Afghanistan,
conducting personal and social affairs often resulting in political, legal, economic,
adhering to democratic political systems: Between 1950 and 2007, the number of
democratic countries grew from 22 of 154 (14 percent) to 90 of 193 (47 percent). Indeed,
the striking number of nations that made the transition from non-democratic to
democratic, particularly, during the 1970s and 1980s, gave rise to the idea of a “Third
Wave of Democratization.”13 The trend was worldwide, as countries from Africa, Asia,
Latin America, South America, and Eastern Europe abandoned totalitarian systems. In
their place emerged systems based on individual freedoms and civil liberties and boasting
fairer civic institutions, more active media, objective judiciaries, and stronger property
rights.14 Today, more people live in countries with elected democratic governments than
to govern. The fall of the Berlin Wall and the disintegration of the Soviet bloc in
1989 highlighted this historical sea change. As formerly communist countries adopted
democratic principles and practices, they weakened links between new political
2. Because democracy benefits from an informed public with access to media unfettered
Widely publicized images of resistance and rebellion had a snowball effect on the
3. Many people championed democracy in the belief that political liberalization would
middle and working classes. Their success led, in turn, to increased expectations and
The powerful march toward greater political freedoms and more expansive civil
liberties, beginning in the 1970s, had fueled a sense of the inevitability of democracy.
First, freedom paid economic dividends. The median per capita gross domestic product
(GDP) is almost seven times higher for the freest countries than for so-called “not free”
countries. Almost all countries with per capita GDPs higher than $15,000 are free.
of political officials. For example, China regulates access to the Internet and has routinely
blocked domestic access to international Web sites that report information counter to
state standards. Still, the number of Internet users in China increased from 22 million in
2000 to 137 million in 2007.15 Finally, the Third Wave of Democratization stabilized
operating conditions for companies worldwide and supported common rules for
superior to its alternatives, it too suffers from imperfections. Some fledgling democracies
that emerged in the past two decades, especially those in the former Soviet bloc countries,
have struggled with domestic unrest and security threats that threaten to provoke the
reappearance of state controls. The terrorist attacks of September 11, 2001, have reset
liberties question the legitimacy of leading democracies. Longitudinal data on the spread
of democracy also give pause. In 1987, there were 66 electoral democracies in the world;
in 1997 there were 118. But by 2006, the total had grown by only five countries, to a total
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[MN 7] Other data corroborate this development. The Economist Intelligence Unit delves
deeper than Freedom House into the texture of democracy, relying on 60 indicators that
that focus on the performance of free elections, civil liberties, government functioning,
researchers found that about half of the world’s democracies are “democracies” in name;
only 28 are “full democracies,” and almost twice as many (54) are “flawed democracies.”
Of the remaining 85 countries, 30 are classified as “hybrid regimes” (those that mix
democratic and totalitarian practices), and 55 are outright authoritarian states. Finally,
there are only two in Latin America, two in Central Europe, and one in Africa.
Public sentiment has also become more equivocal when it comes to the appeal and
across Central and South America, 58 percent of respondents agreed that democracy was
the best system of government. Although that number was up 5 percentage points from
2005, it was still down from its 1996 peak. The same poll uncovered declining support
countries surveyed.18
democracy when applied to societies that don’t have the same level of comfort with the
China’s president and Communist Party chief, speaks of “democracy” with a different
meaning from the one understood by Westerners. In his view, calls for multiparty
democracy are taboo, opposition cannot organize, reform must obey the “correct political
orientation,” and change must be in an “orderly” way that upholds the party’s
leadership.19 Similarly, consider the case of Russian president Vladimir Putin, who has,
on the one hand, confirmed the allure of democracy with his contention that “I am a True
Democrat.” At the same time, however, Putin has argued that his country’s application of
authoritarian methods had been misinterpreted, and he’s on record as charging that the
“largest complexity today is that some of the participants in the international dialogue
believe that their ideas [of democracy] are the ultimate truth.”20
Iraq and other antiterrorist activities have raised the same question—namely, what
constitutes democracy in action and what doesn’t? Some people have even begun to
wonder whether democracy—at least in the form espoused by the world’s veteran
democracies—had run its course as a preferred political system. And if so, as we consider
in our Looking to the Future insert, what then might become of democracy?
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[MN 8]
Investing overseas exposes a company to the risks that arise from the political quirks of
the nations in which they invest. Political risk is the possibility that political decisions,
events, or conditions will affect a country’s business environment in ways that will cost
investors some or all of the value of their investment or force them to accept lower-than-
projected rates of return. As you can see in Table 3.2, which itemizes some of the more
identify several types of political risks, and in this section, proceeding from least to most
disruptive, we’ll examine four general categories of political risk: systemic, procedural,
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[MN 9] Systemic Political Risk As a rule, a country’s political processes don’t treat
More often, the risks faced by investors—both domestic and foreign—result from shifts
in public policy. New political leadership, for instance, may adopt an approach to social
favor of collectivism. In that case, new regulations will alter the environment for all
install what he calls a system of “Bolivarian socialism,” for example, President Hugo
Chávez of Venezuela has initiated a program to nationalize the local operations of foreign
In both situations, political change creates systemic risks—risks that affect all firms
whose activities are affected by the political system. Bear in mind that systemic changes
don’t necessarily create political risks that reduce potential profits. In fact, elections and
policy shifts can create opportunities for foreign investors. In the 1990s, for example, a
privatize the country’s state-centered economy. Investors who accepted the risk and
pursued the resulting opportunities prospered as Argentina became more democratic. Our
opening case traces the development of a similar pattern in China, where political change
has created opportunities in several areas, including market potential and performance.
The point is, of course, that taking advantage of such attractive opportunities entails
taking risks in a country where political and legal complications still constitute
Procedural Political Risk Each day, people, products, and funds move from point to
country (say, the department of labor). Political actions sometimes create frictions that
corruption, labor unrest, or a partisan judicial system can significantly raise the costs of
getting things done in a business environment. A corrupt customs official might pressure
a foreign firm to pay for “special assistance” if it wants to clear goods through customs in
a timely fashion.
prosperity.Their invest in the local markets As foreign investor generates more and more
profits, the host country may begin to question the distributive justice of the rewards of
operating in its environment. In other words, is every part to the arrangement getting is
“fair” share of those rewards? Occasionally, political officials decide that they aren’t and
of the rewards—typically in ways that don’t provoke the foreign profit center to pull up
stakes and relocate. Common tactics include revising tax codes, regulatory structure, or
monetary policy.
A foreign firm may feel the pressure distributive risk in quite subtle ways. Few
people, for instance, think of the United States as a hotbed of distributive political risk. If
you’re in the cigarette business, however, you know that the United States has perhaps
the highest degree of political risk in the world. The U.S. government has long battled
cigarette makers (both domestic and foreign) on matters of taxation, regulation, business
practice, and liability. In the process, it has imposed direct costs of hundreds of billions of
Typically, it arises from specific flashpoints, such as ethnic discord, civil disorder, or
war. It disrupts the business environment in a way that embroils every firm trying to
business in the country, and if such disruption spiral out of control, they can devastate
to shield them from the financial consequences of political disorder. According to the
Berne Union Group, , which includes 30 of the largest public and private insurers in the
world, members currently hold more than $113 billion in political-risk insurance policies.
In 2006, the Berne Union Group wrote more than $44 billion in coverage, up from
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illustrates the importance of legal traditions and practices on a nation’s ability to attract
and keep foreign investment. For Western investors, for example, the purpose of
however, where this investment-oriented tradition has yet to take hold, prevailing legal
interprets, and enforces its laws constitute a key aspect of a country’s business
environment. And, from some views, society itself--“To distrust the judiciary,” said
Honoré de Balzac, “marks the beginning of the end of society.” In degree, China may be
an exception, but all countries have and will continue to legislate a broad range of laws to
dividends to foreign investors, and even decision about internal structure and operations.
Often, the same laws will regulate such routine matters as customs procecdures or
Legal Systems
[MN 11] Obviously, legal systems differ from country to country, primarily because of
differences in tradition, precedent, usage, custom, or religious precepts. Even so, a legal
system is a basic institution, and the purpose of every legal system is to establish a
comprehensive legal network to regulate social activities. By and large, modern legal
• A system of constitutional law designed to guarantee an open and just political order
• A system of civil and commercial laws designed to ensure fairness and efficiency in
business transactions
When it’s functioning well, a legal system ensures that a society can pursue economic
and social development and, when disagreements arise, resolve them without collapsing
into anarchy.
managers and foreign investors. Consider, for instance, the legal concept of due
true and omit no material facts. The existence of such a statute demands that would-be
investors take the responsibility for studying several issues: Does a country protect assets
and ownership rights? What traditions and practices influence its regulations and their
enforcement? Do its regulations create too many obstacles to doing business efficiently?
In this chapter, we’re going to focus on the ways in which a country’s legal system
specifies the methods that it uses to regulate business practices, to define acceptable
practices for conducting business transactions, to specify the rights and obligations of
parties engaged in business transactions, and to afford legal redress to those who believe
law, civil law, theocratic law, customary law, and mixed systems. Let’s examine each of
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Common Law A common law system is based on tradition, judge-made precedent, and
usage and assigns a preeminent position existing case law as a guide dispute resolution.
Judicial officials refer to statutory codes and legislation, but only after they’ve also
considered the rules of the court, custom, judicial reasoning, prior court decisions, and
Civil Law A civil law system is based on a systematic and extensive codification of
with responsibility for specifying accessible and written codes of law that apply to all
citizens. Rather than create law, therefore, judges apply existing legal and procedural
codes to resolve disputes. More than 70 countries, including Germany, France, and Japan,
Theocratic Law A theocratic law system relies on religious and spiritual principles to
define the legal environment. Ultimate legal authority is vested in religious leaders, who
apply religious law to govern social transactions. The most prevalent theocratic system,
Islamic law, or Shari’a, is based on a variety of sources: the Koran—the sacred text of
Islam; the Sunnah—decisions and sayings of the Prophet Muhammad; the writings of
Islamic scholars, who derive rules by analogy from the principles established in the
Koran and the Sunnah; and the consensus of legal communities in Muslim countries.
experience or, for those who are more intellectually inclined, certain spiritual or
philosophical traditions. Few countries in the world today operate under a legal system
that is wholly customary,22 but in many countries with mixed legal systems, it sometimes
Mixed System A mixed legal system emerges when a nation’s system embraces two
or more of the four legal systems that we’ve just discussed. As you can see from Map 3.3,
although the legal system of the United States is categorized as a common law system, it
contains aspects of a mixed system. Unlike its 49 counterparts, whose legal codes reflect
a system of common law, the state of Louisiana relies largely on a system grounded in
civil law. Similarly, theocratic law influences the basic civil law system of the southeast
no matter where they’re operating, a uniform set of rules makes it easier to plan and
and in the real world of international business, firms face different legal systems
wherever they go. If we do have a sense of convergence of laws across borders, it’s
because of the way that both civil and common law systems have evolved and become
diffused.
The Diffusion of Common Law To get a sense of the evolution of common law
systems, we need to start in England. Over a period of centuries, the English legal system
has diffused to the United States, Canada (except for the province of Quebec), Australia,
New Zealand, East Africa, large parts of Asia (including India), and most of the
Caribbean. In this case, the primary means of diffusion was colonization. Figure 3.5
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The Diffusion of Civil Law Elsewhere in Europe, meanwhile, France, Germany, and
the Nordic countries adopted Roman law in developing civil law traditions. Eventually,
France exported its version to Spain, Portugal, and Holland, all of which were conquered
by Napoleon in the early 19th century. Coupled with colonization, conquest seems to
have been the favorite French mode of diffusing its civil law system to Latin America,
Quebec, large parts of Europe, parts of North and West Africa, parts of the Caribbean,
and parts of Asia. The German civil law system influenced the development of legal
codes in Switzerland and Austria, and the Austro-Hungarian Empire brought German
commercial law to much of central and eastern Europe. Interestingly, Japan voluntarily
adopted Germany’s legal system and has steadily influenced the legal systems of the
the world, and you no doubt recall some of our comments on the diffusion of and
seen how this trend unfolds in the next five to 10 years, but at this juncture, companies
that want to do business overseas consider an array of legal implications. On the one
hand, this situation forces them into a situation of uncertainty; on the other however, the
need to deal with uncertainty prompts firms to adopt perspectives from which they can
[MN 12] The Preference for Stability No one has yet reached a consensus on how
best to take advantage of this situation, but there is some agreement on certain aspects.
democratically inclined, this trend is unfortunate, but the fact remains that the two
political and social stability at the expense of individual freedom and liberty. Step one,
then, might be recognizing the fact that this preference will shape the ways in which
government officials will use the legal system to regulate a country’s business activity.
The Influence of National Legacies Here’s another related trend that might help
managers determine the way that the wind is likely to blow in a given business
developed countries into the global market: Countries like China, Venezeula, Thailand,
growth in the past few years. Although we would normally regard the emergence of these
suddenness of their economic emergence should caution us to assess their current legal
behavior on the basis of particular national legal legacies. Thus, although it’s tempting to
attribute to these newly developed nations certain principles of law that prevail in
well-developed economies like those of the United States, Australia, France, or Sweden,
we must remind ourselves that, in taking this internationalist perspective, we run the risk
The Recourse to Tradition in Dispute Resolution Today, among the legal principles
and practices on which virtually every developing and former communist nation relies are
those that reflect the needs of agrarian societies. In agrarian societies, groups often appeal
legal redress are either absent or regarded as illegitimate. Moreover, relatively scant
Many legal theorists hold that these countries will eventually adopt the legal principles
industrial, concern for property rights and product protection became more important. In
turn, concerns such as these led to the development of modern legal systems that no
longer appealed to those in power (whether the village elder or the local constable), but
anti-democratic reaction, coupled with the increasingly complex legal pressures faced by
emerging economies, should remind firms of the need to understand exactly the basis of
rule in any given country. Indeed, the key legal challenge today involves navigating
between the danger of sumbitting to the “rule of man” and the danger of assuming that
some form of the “rule of law” always prevails. Moreover, the assumptions that increase
the danger of one choice of direction aren’t the same as those that increase the danger in
The Rule of Man On the one hand, the rule of man has been around for millennia.
Indeed, for much of history, the ruler and the rule were synonymous: The law was the
will of the ruler, whether the King, Czar, Raj, or Emperor. Today, such titles have given
way to others—Chairman, General, Supreme Leader. Regardless of the title, the principle
law, no matter how unfair, unjust, or nonsensical. Because it grants inherent authority for
the ruling party to act without being subject to checks and balances, this principle is a
keystone of totalitarian government.As our opening case shows, however, the imposition
of the rule of man (or party) doesn’t necessarily eliminate sources of authority endorsed
tradition that’s proved durable enough to frustrate the will of the central Communist
Party apparatus.
The Rule of Law The rule of law, on the other hand, is a hallmark of a democratic
legitimately exercised only in accordance with written, publicly disclosed laws that have
been appropriately adopted and which are enforced in keeping with established
procedure. Ideally, the rule of law institutes a safe political and social environment,
safeguards personal property and individual freedom. Everyone who lives under it
expects every legitimately enacted law, code, and statute to be grounded in and validated
citizen—stands above the law. Indeed, perhaps the primary purpose of the principle of
the rule of law is to regulate and restrain the behavior of men and women, parties, juntas,
there’s precious little heritage of either in the legal traditions of many long developing,
Canada, Japan, New Zealand, Australia, and most of Europe. Indeed, the long crescent
that begins in extreme northern Russia, cuts southward through China toward the Middle
East, and extends through Africa to South America indicates a widespread lack of support
for the rule of law. Conclusion? Most emerging markets rely on the rule of man.
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[MN 14] This situation is complicated by its acceptance in many emerging economies
where political systems are more totalitarian than not. Uncertainty about the nature of law
and the goals of government in so much of the world creates a perplexing situation for
economies offers few such safeguards. In China, for example, legal action taken by
foreign firms against local companies that counterfeit their products has proved nearly
useless. Writs, threats, injunctions, and lawsuits are sure to become embroiled in slow-
grinding legal machinations, usually to thrown out on technical grounds or simply to fail
In consolation, firms keep waiting for the shift from agrarian to industrial economies
to accelerate the adoption of the rule of law. They expect emerging economies, like their
mentors among their financially successful economies of the West, to recognize that that
the rule of law reflects a fair and just society. How long will they have to wait? In theory,
the rule of man to “rule by law,” which comes with the corollary notion that even a ruler
is subject to the law. Upon fully adopting the principles and practices of model
democracies, these societies will continue to evolve until their legal systems are anchored
Unfortunately, recent trends complicate this already questionable scenario. For one
thing, the backlash against democracy and social freedom has slowed the theoretical
process of evolution. Quite simply, the principle of the rule of law is incompatible with
an authoritarian political system, and because laws are made by politicians, firms now
need to keep an eye out for signals indicating the direction of the “Third Wave of
man—are compounded by the fact that, regardless of its basic approach, any country can
use any one of the five types of legal systems (common law and so forth) that we’ve
described. Moreover, new forms of business activity, often coupled with changing
patterns of trade and investment, may put firms in situations to which no clear legal
standards apply. For our purposes, we can identify two areas of concern: operational
matters, which involve the ways in which a business works on a day-to-day basis, and
performance.
Operational Concerns
firms must study local legal systems to determine as well as possible their impact on day-
to-day operations. At some point—assuming that the tradeoff between political and legal
risk and potential financial returns is favorable—firms can focus on the process of
starting up operations. Then they’ll be able to turn their attention to the day-to-day details
of running their businesses. In general, host countries enact regulatory codes that pertain
to such matters as employing workers, getting credit, protecting investors, paying taxes,
trading across borders, enforcing contracts, and, if need be, closing the business. While
these matters are often straightforward in the firm’s home market, its managers must be
country. One entrepreneur, for example, recalls his experience in starting up his first
company in Brazil (which happened to be his home country). He found that, given the
task of securing authorizations, licenses, and permits from seven different ministries, it
takes an average of more than 150 days to launch a new business in Brazil. When he
wanted to start up a U.S.-based business, however, he was pleased to report that “within a
week I had formed an LLC [Limited liability Corporation], incorporated in Delaware, and
The Task of Compliance Table 3.4 gives you an idea of how some countries
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relatively easy process in Australia and Canada, which require compliance with just two
registration procedures that encompass tax, labor, and administrative declarations. In the
African nation of Chad, in contrast, you face about 20 procedural requirements, including
regulations pertaining to bank deposits, court registration, health benefits, and even your
company seal. The upshot: While it takes about two business days to start a business in
Making and Enforcing Contracts Once you’re up and running, you can start worrying
about entering and enforcing contracts with buyers and sellers. The United Nations
Convention on Contracts for the International Sale of Goods sets guidelines for
Even so, however, there’s considerable variation across types of legal systems and
specific countries. As for legal systems, countries with common law systems tend to
encourage precise, detailed contracts. In countries with civil law systems, where the civil
code deals with many pertinent issues, the law encourages shorter and less specific
contracts.
Norway, and the United Kingdom require the fewest number of enforcement procedures;
Panama can subject firms to many times the number of procedures. Similarly, countries
vary in the time span required to enforce a contract; the speediest enforcers, such as
Australia, Russia, Korea, and the United Kingdom, need around 200 days. Elsewhere—
Hiring and Firing No matter where you’re operating, you’ll probably have to hire and,
when necessary, fire local workers. In practice, of course, hiring should be relatively easy
and firing extremely taxing. Singapore, New Zealand, and the United States are among
the countries with the most flexible labor-regulations statutes. China enjoys not only the
most flexibility in hiring and firing, but also the greatest discretion in setting employment
conditions (work hours, minimum wages, benefits). In contrast, Angola, Belarus, and
Paraguay place rigid restrictions on firing: You have to provide documentation on the
grounds for termination, establish detailed firing procedures, and furnish both generous
Going Under and Getting Out Finally, many companies fail, and as if the occasion isn’t
traumatic enough, some countries make the task of closing down quite difficult. The
English bankruptcy law of 1732 was the first modern law to address this issue. The
United States introduced its first bankruptcy law in 1800, essentially replicating the
English law. France, Germany, and Spain adopted their first bankruptcy laws in the early
nineteenth century. Today, these legacies still shape bankruptcy proceedings in their
respective countries. Ireland, Japan, Canada, and Hong Kong make closing your doors
both fast and cheap, while procedures in India, the Philippines, Serbia, Chad, and Panama
The country profiles in Figure 3.4 reflect general tendencies in the regulation of
commercial operations. You probably noticed in reading the preceding paragraphs that
there’s an inverse relationship between a nation’s per capita income and its tendencies in
regulate more. In high-income countries (e.g., the U.S., Italy, Japan), the average number
activities than those in poorer countries. Those countries, f or example, that make it easy
to start a business also impose fewer and simpler regulations on both hiring and firing
In summary, the top-ranked countries in Table 3.4 are rated most highly because of
legal codes that support the most favorable operating environments. In evaluating the
likely impact of a given legal environment on their business activities, firms often
consider such criteria in making their first cuts. Once the list of potential countries has
been pared down, they further refine relevant information by monitoring efforts to
simplify business regulations, strengthen investor rights, ease tax burdens, facilitate
access to credit, and improve employment practices. Combined, this information allows
firms not only to better forecast probable operating patterns, but to identify areas to target
for improvement.
Strategic Concerns
[MN 16] Successful companies develop strategic plans that describe their business goals
and objectives. Because a country’s legal system and basis of rule affect a company’s
operating decisions—where to make a product, how to market it, and how to protect its
unique features—firms must take them into account when formulating their strategic
Product Safety and Liability International companies must often customize products
to comply with local legal standards. Sometimes these standards are higher than those in
the home market, and sometime they’re just different. Product liability laws are
particularly stringent in the United States, the EU, and many other wealthy countries; in
many poorer countries, they’re spotty, absent, or downright arbitrary. Product safety and
liability cases brought to court in the United States can include sky-high punitive
distributing, advertising, and promoting products and services. Many countries, for
product that it doesn’t manufacture as an inducement to buy one that it does. Germany
In countries where the rule of man is the basis of rule, acceptable marketplace
behavior can be quite unpredictable. Outsiders have lodged complaints ranging from
trumped-up legal charges and direct solicitation of bribes to blatant favoritism on behalf
thereof—of intellectual property. We’ll look at this issue in greater detail below.
Product Origin and Local Content In addition, national laws affect the flow of
products across borders. To determine charges for the right to bring a into the local
market, for example, local governments often devise laws that depend upon the product’s
the product that’s produced by local competitors. The resulting proportion, called local
content, is important to all nations, and most of them use some variation of local-content
law to pressure foreign producers into making a greater share of a given product in the
local market.
Legal Jurisdiction Each country specifies which laws should apply to which activities
and the criteria for resorting to litigation when agents—whether legal residents of the
same or of different countries—are involved. Moreover, a nation’s courts have the final
decision on any matter that falls within its jurisdiction. Usually, a company will urge a
home-country court to claim jurisdiction on the grounds that it’s likely to receive more
favorable treatment. That’s why contracts typically contain choice of law clauses
arbitration, whereby both parties agree upon an impartial third party to settle the matter.
Most arbitration is governed by the New York Convention, a 1958 protocol that allows
parties to choose their own mediators and resolve disputes on neutral ground. In order to
render decisions more enforceable, the Convention limits appeal options to narrow
International Centre for Settlement of Investment Disputes. This body is closely linked to
the World Bank, and a noncompliant government risks being cut off from bank funds.
origin, and legal jurisdiction. Today, however, the most hotly contested battlefront in
that a country interprets its responsibility to protect intellectual property is a good test of
the extent to which it’s willing to foster a marketplace that’s fair to both local and foreign
investors. The growing power of ideas in the global economy also makes the protection
strategy.
[MN 17] Today, in other words, countries compete on the strength of their brainpower to
create might, prestige, and wealth. Generally, we call the output of this brainpower
contend that, without intellectual property protection, there’s no incentive for innovation.
books, music, designs, brand names, or software, is tough to conceive but easy to copy.
(In our closing case, we examine further the problems resulting from the fact that
“digital” products, in particular, are ridiculously easy to copy—the main reason why the
Indeed, the range of products that get copied is mind-boggling—books, music CDs,
automobiles, shampoo, pens, toys, wine, shoes, clothing, industrial equipment, luggage,
medicines, foods, beer, perfume, and cleaning supplies; you name it.
The Chinese Connection; or, “We Can Copy Everything Except Your
Mother” Given its apparent popularity, it shouldn’t be surprising that the costs of
counterfeit products runs more than $500 billion a year—about 9 percent of the total
intellectual-property violations in China. The European Union suggests that fully one half
of the 100 million fake items seized in Europe in 2004 came from China. In the United
States, the FBI estimates that American companies lose up to $250 billion annually to
In frustration, the United States filed a complaint with the World Trade Organization
pharmaceuticals and other goods, (sometimes with the open encouragement of Chinese
city streets and country roads of China, counterfeiting is still business as usual. What
accounts for China’s status as the world’s premier number-one counterfeiter? Most
analysts point to four factors: cultural structure, the legacy of a rule-of-man basis of rule,
weak legal enforcement, and the country‘s sheer size. “We have never seen a problem of
this size and magnitude in world history,” notes one observer. “There’s more
counterfeiting going on in China now than we’ve ever seen anywhere.”27 Estimates of the
percentage of Chinese goods that are counterfeit range up to 30 percent. As they say in
property rights (IPRs) designed to give the registered owners of a inventions, literary and
artistic works, and symbols, names, images, or designs the right to determine the use of
their property. In other words, the registered owner of a copyright would the legal right to
decide who may copy it or who use it another purpose (such as the manufacture of a
product).
a country to an innovator. Because an IPR specifies a period during which other parties
may not copy an idea, the innovator can commercialize it in order to recoup initial
investments and capture potential profits. Naturally, companies safeguard potential sales
and profits by protecting intangible assets through enforceable patents, trademarks, and
copyrights.
Unfortunately, the extent of product piracy indicates just how hard it is to enforce
such protections as IPRs. One obstacle is posed by poor compliance and enforcement in
certain jurisdictions, and problems arise because not all countries formally support the
various agreements developed to protect IPRs. The primary regulatory codes for
intellectual property are the Paris Convention for the Protection of Industrial Property and
the Berne Convention for the Protection of Literary and Artistic Works, both created in
the 1880s and updated many times.29 More recently, the Trade Related Aspects of
Intellectual Property Rights (TRIPS) code of the World Trade Organization provides for
The biggest problem remains jurisdiction: An IPR protected by, say, a United States
patent, trademark registration, copyright, or design registration extends only to the United
States and its territories and possessions. It confers no protection in a foreign country.
some sort of “global” patent, trademark, or copyright (say, with TRIPS). Complicating
matters is the fact that countries interpret and enforce agreements more or less arbitrarily.
Indian patent law regarding pharmaceuticals, for example, protects only the “processes”
by which drugs are made, not the drugs themselves. This means that, simply by using a
process that’s different from the innovator’s process, Indian companies can manufacture
The Role of Local Attitudes Despite everything, these sorts of legal issues pose
reasonable challenges that can be met with more sophisticated versions of international
laws.30 Unfortunately, we can’t say the same for piracy, which is rooted in far more
fundamental legal, economic, and cultural factors. To put it bluntly, not only are some
countries less inclined to protect intellectual property, but certain local attitudes can
actually encourage violations. Let’s take a closer look at a few elements of these local
attitudes.
Legal Legacies Most counterfeit goods come to us from emerging markets in which the
basis of rule is the rule of man. Because many analysts cite its tradition of the rule of man
as a main factor in China’s propensity to make counterfeit goods and its reluctance to
a return trip to China. (In addition, taking a closer look at conditions in China should put
Officially, China has passed a battery of laws that conform to international standards
of market access, nondiscrimination, and transparency. The enduring legacy of the rule of
man, however, means that neither your typical Chinese citizen nor your typical Chinese
bureaucrat extends much respect to laws that have been codified through foreign
processes and which are weakly enforced by domestic authorities. Says one executive of
his experience in China: “I was dealing with a society that had no rules; or more
accurately, plenty of rules, but they were seldom enforced. China appeared to be run by
masterful showmen: appearances mattered more than substance; rules were there to be
[MN 19] The essence of the problem, then, is the discrepancy between domestic
traditions and foreign standards, and this discrepancy tends to influence a lot of official
decision making, both bureaucratic and legal. According to one Chinese judge, for
example, Chinese intellectual property laws “exist to protect Chinese intellectual property
from foreign intellectual property.”32 Aggressive calls for China to make greater
concessions to the rule of law may one day prove successful, but the frustrating struggle
against two millenniums of legal tradition has led more than one analyst to conclude that
establishing rule of law in China may be “one of the largest social infrastructure projects
pressure to improve along with domestic public statements to do so, countries struggle to
adopt the principles that underlie justice and fairness. For example, the Asian
South Korea and Thailand, relative to the rest of the world, on measures of good
regulatory quality, control of corruption, and the rule of law). Comparing 2005 with
1996, the scores for East Asia deteiorated in 22 of the 30 comparisons (ie, six measures
for five countries). Moreover, using international rankings finds that these five countries
[MN 20] Level of Economic DevelopmentAs we’ve already suggested, the vigor of its
countries provide weaker legal protection than richer countries.35 Why? Generally,
developed countries contend that protecting ideas is the only way to energize the
incentive to innovate. “If stuff you create can be misappropriated,” explains one analyst,
significantly.”36 Poorer countries counter with three arguments against strict protection of
• inflates the prices that poor nations pay for products which are available only from
properties, neither businesspeople nor officials have much reason for protecting them.
Finally, its proponents face the problem of extreme poverty in many of the countries
that don’t practice IPR protection. Consider the fact people who have no wealth and little
income have little money to spend for necessities, let alone for branded goods priced and
Kenya, for example, where the average income is about $1,500 and some people earn less
than $200, it shouldn’t come as a surprise that a lot of Kenyans “think you have to cheat
to survive.”37
Using TRIPS as a vehicle, the WTO continues to try to ease this ongoing tension. It
gives wealthy countries, for instance, one year to comply with its latest rules on
intellectual property but grants the poorest countries a five- to ten-year grace period.
Richer countries, however, hope that companies in such nations as China, Ukraine, and
India will eventually be equipped to market products based on their own intellectual
property; when that happens—or so the theory goes—they’ll make the transition to the
rule of law and recognize international intellectual property rights. In fact, the booming
to expect the transition sooner rather than later. They reason that as developing countries
progress from using to inventing intellectual property, they’ll have a much more powerful
[MN 21] Cultural Attitudes Cultural attitudes also help to explain local differences in
In contrast, countries with a collectivist orientation extol the virtue of sharing over
that of individual ownership; from this point of view, there’s little reason to honor the
notion of individual ownership. Asked about software piracy in his country, for instance,
a South Korean diplomat once explained that “historically, Koreans have not viewed
or inventors. New ideas or technologies [are] ‘public goods’ for everybody to share
freely. Cultural esteem rather than material gain [is] the incentive for creativity.”39
Finally, the rule of man, as we’ve already seen, appeals more to a collectivist society
than to an individualist society. Members of collectivist societies hold that the value
placed on cohesiveness and community helps to create a “social contract” designed for
the benefit of all parties. Many Chinese also adhere to the belief social harmony is
possible if every citizen acts in accord with the natural principles that define his or her
position in society—or, as Confucius put it some 2500 years ago, “Let the ruler be ruler,
the minister minister, the father father and the son son.”40
Summary
• Political and legal systems across countries both converge and vary. The cultural
(profiled in Chapter 2), political and legal, and economic (profiled in Chapter 4)
systems create the potential benefits, costs, and challenges of the business
environment in a country.
• The measure of political freedom looks at the degree to which fair and
competitive elections occur, the extent to which individual and group freedoms
are guaranteed, and the existence of freedom of the press.
• Many countries are in a state of political transition. There is a marked shift away
from totalitarian governments and command or mixed economic systems and
toward democratic political ideals and free market principles.
• Political risk is the chance that political decisions, events, or conditions affect the
business environment such that investors lose some or all of the value of their
investment or are forced to accept a lower than projected rate of return
• The type of legal system used in a country determines many elements of the
business environment.
• The rule of law endorses systematic and objective laws applied by public officials
who are held accountable for their administration, whereas the rule of man holds
that legal rights derive from the will of the individual who has the power to
enforce them.
• A common law system is based on tradition, precedent, custom and usage, and
interpretation by the courts, a civil law system also called a codified legal system,
a theocratic legal system is based on religious precepts, a customary legal system
• Primary legal issues in international business include the product safety and
liability, marketing practice, rule of origin, jurisdiction, and intellectual property
protection.
• Patents, trademarks, trade names, copyrights, and trade secrets are referred to as
intellectual properties. Widespread worldwide piracy of these properties is
increasingly expensive for registered owners.
_______________________________________________________
I prowl the aisles of the software piracy mother lode, the Golden Shopping Arcade in
Hong Kong’s Sham Shui Po district. All around me in the basement of this dingy,
block-long urban warehouse, eager shoppers paw through the bins and tables of the
densely packed stalls. Inside a stall called the Everything CD shop, I buy the first of
my installer discs, Volume 2. This tribute to pirate technology costs the same as all
the other CD-ROMs at Golden Arcade, about nine bucks or three for $25. Incredibly,
this disc has 86 programs on it, each compressed with a self-extracting installation
CorelDraw! 5, Quicken 4.0, Atari Action Pack for Windows, Norton Commander,
different versions of the installer discs like fine wines. Someone from Microsoft later
tells me that the retail value of the disc is between $20,000 and $35,000.41
Almost from its inception, software technology has been dogged by the problem of
business use.42 It’s an explosive issue, and it cuts right to the perception, protection, and
anyone from an individual making an unauthorized copy of a software product (for use,
It’s not that the rules against software piracy are ambiguous—quite the contrary. The
United States, for example, stipulates that software is automatically protected by federal
copyright law from the moment of its creation. Title 17 of the U.S. Copyright Act grants
the copyright owner “the exclusive rights [to] reproduce the copyrighted work” and “to
distribute copies” of it (Section 106). It also states that “anyone who violates any of the
501). The statute goes on to set forth specific penalties for violations.
Nor is ignorance of the law any excuse for piracy: As far as the United States is
concerned, violators are liable for copyright infringement whether or not they know that
they’re violating U.S. federal law. This means that if you’re a software user who’s
purchased a license from, say, Microsoft, you’ve purchased the right to load the product
Futhermore, one illegal copy can land you a six figure fine and jail time. In contrast, the
corresponding “threshold laws” in China “let you have as many as 499 pirated DVDs
without a criminal penalties. And if you get caught with those you get the equivalent of a
parking ticket.”43
In 2006, industry groups reported that global software piracy—at national, regional,
and worldwide levels—was rampant and showing few signs of letting up. News of this
predicament shouldn’t be surprising: The problem with software is that, like any “digital”
product, it’s extraordinarily easy to duplicate copies that are usually as good as the
original. And that, in short, is why piracy and counterfeiting continue to bedevil the
The Business Software Alliance (BSA) reports that, of the all packaged software
installed on personal computers (PCs) worldwide in 2005, no less than 35 percent was
acquired illegally—at a cost of $34 billion in losses to software makers and distributors;
that figure is up from losses of $29 billion in 2003. Table 3.5 shows that, for many
nations, 2005 piracy rates topped a whopping 75 percent. Where does most pirated
software come from? Figure 3.6 shows that—again, as of 2005—69 percent of all pirated
the Middle East and Africa, and 54 percent in the Asia-Pacific region.
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means of legislation and political cooperation. Until recently, an important front in the
war against piracy was conducted by software makers, who relied on technical and
business measures as a counteroffensive. In the 1980s and 1990s, for example, many
that they made software unduly difficult to use. Abandoning anti-copying technologies,
companies turned other tactics, including distribution business models (e.g., requiring site
and registration numbers and encrypting codes). This time, customers, though mildly
annoyed, generally responded well, and for a while, it seemed as if the new measures
At the same time, software companies began to lobby governments to enact laws
supporting their IPRs. The United States, for example, elevated software piracy from a
misdemeanor to a felony (if 10 or more illegal copies were made within a six-month
period and if those copies were worth more than $2,500). The United States also became
more vigorous in its enforcement efforts, threatening to sanction countries with especially
“onerous and egregious” IPR violations, such as China, Russia, Argentina, India,
Thailand, Turkey, and the Ukraine. As we noted in our opening case, one of the
Besides reaping profits from outright piracy, putting intellectual property to commercial
use often results in the birth and growth of whole industries whose emergence and ability
to compete might otherwise be decades away. This is the main reason why U.S. Trade
Representative Susan C. Schwab declares that “we must defend ideas, inventions and
creativity from rip-off artists and thieves”—not the simple need to protect naïve tourists
In addition, industry associations, notably the BSA, the Software and Information
education, and intellectual property protection. The BSA, for example, maintains
programs in more than 80 countries. Each national unit works to promote a legal online
world by negotiating with governments and consumers in the international software and
copyright protection, cyber security, e-commerce and other Internet-related issues. BSA
members include companies like Microsoft, Adobe, Dell, IBM, Intel, and Apple
Computer.
Finally, software makers, governments, and associations, acting both singly and
jointly, have successfully lobbied transnational institutions to help police piracy. In the
early 2000s, for instance, the 184 member-nations of the World Intellectual Property
IPR treaties. WIPO then lobbied members to ratify an array of anti-piracy treaties—
Phonograms Treaty (WPPT). Similarly, the World Trade Organization (WTO) enacted an
requires all member-nations to protect and enforce IPRs according to global, not local,
standards. Enacted in 1995, TRIPS was, at the time, the most comprehensive agreement
on intellectual property.
organizations produced some hope that global software piracy could be curtailed. By the
late 1990s, moreover, software makers were encouraged by the fact that piracy rates
appeared to be directly related to a country’s rate of market growth. In other words, large
and mature software markets, such as the United States and Canada, had extremely low
rates of piracy. This finding was promising because it suggested that, as software markets
argued that the war was being won because of a greater variety of factors, including the
agreements. Still others pointed out that the significant decline in legal software prices
Piracy Persists
didn’t matter which countries or regions were involved: Piracy rates, though not
necessarily increasing, certainly weren’t declining. Data for 2005 reported that, despite a
constant global software-piracy rate of 35 percent, total global losses had increased by
another $1.6 billion. Moreover, the median piracy rate is now 64 percent: In other words,
fully one half the countries studied by the BSA have a piracy rate of 64 percent or higher.
Particularly given their recently rosy outlook, many analysts were especially alarmed
by escalating piracy rates. Some even worried that piracy threatened to reach even higher
levels. Finally, as more and more people entered the global software market—many of
them eager to join the digital age despite income constraints—high-tech and law
enforcement experts warned that the worldwide quest for lower prices could only fuel the
growth of piracy.
In response, software makers stepped up their anti-piracy efforts. Many, like Adobe
and Symantec, ramped up campaigns to warn consumers that copying is illegal. Some,
like Microsoft, hired former federal and police investigators, staged software stings,
technologically illicit Web sites. Most firms added security features, such as holograms
and registration codes, to document the authenticity of their software. Others used search
engines to prowl the Internet in search of sites that distributed or sold pirated software.
Governments also increased their efforts. In the United States, a number of initiatives
were introduced. The Departments of Justice and Treasury and their primary investigative
agencies, the FBI and the Customs Service, conducted worldwide raids against so-called
“warez” groups that reproduced, modified, and distributed counterfeit software over the
As for industry associations, they reinforced their own programs and supported
procedures for promoting a law-abiding online world. The BSA continued pressuring
officials in such countries as Mexico, Italy, Hong Kong, and Singapore to get tougher on
piracy. Several software associations urged the United States to place certain countries—
those without rules for protecting IPRs, those who fail to pursue vigorous enforcement
policies, those who refuse to comply with TRIPS—on a list of high-profile offenders.
This barrage of harder-hitting measures has in fact produced some results. Between
2000 and 2004, for example, China—in connection with its admission to the WTO—
amended its patent and trademark and copyright laws to make them more compliant with
TRIPS. Officials in other countries, among them Costa Rica, Korea, Oman, and the
By 2005, the latest BSA reports showed that piracy rates had decreased, albeit
Significantly, some positive changes could be seen in the emerging markets of Russia,
India, and China. Russia, for instance, boasted a four-point drop in the piracy rate of PC
software,; India lowered its rate by two points. China, home to one of the fastest-growing
IT markets in the world, cut its software piracy rate from 90 percent in 2004 to 86 percent
in 2005.
Despite renewed efforts and some successes, many observers believe that the global
cat-and-mouse game between software makers and pirates, far from winding toward a
and others, such as Hong Kong, Malaysia, and Korea, sign major copyright treaties. All
of this official compliance seems like a step in the right direction, but a high-level IACC
official points out that, “on paper, the laws and penalties are stiffer in many countries.
The question now: Will those governments actually enforce those laws?” This official is
“not optimistic.”
To see why, let’s take yet another look at China. Granted, the net piracy rate has
dropped (albeit marginally). At the same time, however, China remains responsible for
piracy losses of $3.9 billion, second only to losses in the United States of $6.9 billion.
Along with a few other emerging markets—notably, Russia, Brazil, and India—China is
still regarded as a congenial haven for software pirates. The nations on this last list are
analyst puts it, “If the piracy rate in emerging markets—where people are rapidly
integrating computers into their lives and businesses—does not drop, the worldwide
piracy rate will continue to increase.” Data on piracy rates in developed versus emerging
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“The Bandits Are Everywhere” Compounding all the problems that we’ve
mentioned so far is the fact that pirates have found it relatively easy to crack licensing
codes, duplicate holograms, falsify e-mail headers, and set up anonymous post office
boxes. “Like drug trafficking,” notes one observer, “the counterfeiting problem is so
Worse still, counterfeiters are becoming quite sophisticated entrepreneurs. “When you are
Bostick, “you are talking about organizations that have a full supply chain, a full
distribution chain, full manufacturing tools all in place, and it is all based on profits.”
Finally, many analysts believe that, ironically, piracy gets a boost from the increasing
availability of pirated software through various Internet channels, like spam, P2P file-
questions for IPRs in general and the software industry in particular. Some people worry
that the variety of national legal traditions among stands in the way of agreement on
some of the most basic issues—such as the definition of the problem. TRIPS was
supposed to settle such troublesome issues, but its most glaring shortcoming—its failure
to deal with the impact of the Internet to ease the distribution of pirated software— made
Others fear that the anti-piracy war may already be lost: All over the world, they
argue, consumers and businesses have been seduced by low-priced pirated software for
so long that they don’t see anything wrong with it. Similarly, a lot of people in
collectivist cultures reason that software makers should allow everyone to share the
informational and technical wealth by openly sharing software codes with customers and
other stakeholders. Finally, there are those who regard piracy as simply the most effective
way of dealing with Western monopolists who charge exorbitant prices for the necessary
Microsoft also plans to offer low-income consumers, both in the U.S. and around the
world, heavily discounted versions of Windows XP Starter Edition and Office 2007
Home and Student. Programs that typically cost consumers about $150 in new PC
bundles will be offered for about $3 on PCs that will typically cost $300 or less. To
qualify, you must be in the bottom 15 percent of the population, financially. In the U.S.,
that means an annual income under $15,000. Computers sold through the program will
however, are skeptical: How, they ask, can the offer of a cheaper and simpler version of
Windows curb piracy when full-scale copies are available—illegally—for the same price
or less?
technology, coupled with growing market development in poorer parts of the world, may
tentative. The reader should regard this case as a set of educated generalizations about the kinds of
problems encountered by would-be foreign investors in China from the 1990s to date.
2
ENDNOTES
Michael Sylvester, “Flaming Hoops,” Corporate Counsel: Market Report China 11, no. 10 (October,
2004):171; Mure Dickie, “A Call for More Chinese Walls: Foreign Companies Are Angered by
Beijing’s Inability to Tackle Piracy,” The Financial Times (September 21, 2004): 9; Kevin Honglin
Zhang, “What Attracts Foreign Multinational Corporations to China?” Contemporary Economic Policy
( July, 2001):336; Jiang Xueqin, “Letter from China,” The Nation (March 4, 2002): 23; “A Disorderly
Heaven,” The Economist 370, no.8367 (March 20, 2004): 12, US; “Bulls in a China Shop,” The
Economist 370, no.8367 (March 20, 2004): 10; Howard French, “Whose Patent Is It, Anyway?” New
York Times (March 5, 2005); Philip Bowring, “China’s Middle Class: Not What You Think It Is,” The
Asian Sentinel (April 11, 2007); “China Slams US Piracy Complaint,” BBC News, (April 10, 2007).
3
“Business in Russia: Dancing with the Bear,” The Economist (February 1, 2007).
4
“Business in Russia: Dancing with the Bear.”
5
“Crocodile Tears,” The Economist (April 28, 2007).
6
Daniel Kaufmann; Aart Kraay; and Massimo Mastruzzi, “Governance Matters IV: Governance
Indicators for 1996-2004,” (May 2005). World Bank Policy Research Working Paper Series No. 3630.
7
Samuel Huntington, “Democracy for the Long Haul,” The Strait Times (September 10, 1995): 1.
8
Audrey T. Sproat and Bruce R. Scott, “Japan: A Strategy for Economic Growth,” Harvard Business
9
“Politics Brief: Is There a Crisis?” The Economist (July 17, 1999): 49.
10
Adrian Karatnycky, Freedom in the World 2001–2002: The Democracy Gap (New York: Freedom
11
On December 10, 1948, the General Assembly of the United Nations adopted the Universal
Declaration of Human Rights and has since called upon all member countries to publicize the text and
“to cause it to be disseminated, displayed, read and expounded principally in schools and other
educational institutions, without distinction based on the political status of countries or territories.” For
12
Jaroslaw Piekalkiewicz and Alfred Wayne Penn, Politics of Ideocracy (Albany: State University of
13
Samuel P. Huntington, “The Third Wave: Democratization in the Late Twentieth Century,”
14
Francis Fukuyama, in The End of History and the Last Man (Penguin, 1992).
15
See “Internet World Stats” at http://www.internetworldstats.com/asia/cn.htm: (Retrieved May 20,
2007).
16
Freedom in the World: The Annual Survey of Political Rights and Civil Liberties (2006).
17
Laza Kekic, “A Pause in Democracy’s March,” The Economist, The World in 2007 (59-60).
18
“The Democracy Dividend,” The Economist (December 7, 2006).
19
“Democracy? Hu Needs It” The Economist, (June 28, 2007).
20
“ ‘I am a True Democrat’: G-8 Interview with Vladimir Putin,” Spiegel Online (June 4, 2007), at
www.spiegel.de/international/world/0,1518,486345,00.html.
21
“Venezuelan Bluster? Hugo Chávez Threatens to Seize Banks and a Steel-Maker”, The Economist
22
Presently, the tiny nation of Andorra and Guernsey and Jersey Islands, both of which belong to the
23
The codification of civil law developed out of legal customs that developed in particular communities
24
“The Sincerest Form of Flattery,” The Economist (April 4 2007).
25
Geoff Lewis, “Who in the World Is Entrepreneurial?” Fortune: Small Business, June 1 2007.
26
Steven Weisman, “Before Visit to China, a Rebuke” New York Times (December 12, 2006).
27
“The World’s Greatest Fakes,” 60 Minutes, August 8, 2004. Quote by Dan Chow, at
(www.cbsnews.com/stories/2004/01/26/60minutes/main595875.shtml.
28
Ibid. “The Sincerest Form of Flattery.”
29
The Paris Convention of 1883 has been revised at Brussels (1900), Washington (1911), The Hague
(1925), London (1934), Lisbon (1958), and Stockholm (1967), and amended in 1979.
30
“India: Cipra Launches 3-in-1 AIDS Pill,” Clinical Infectious Diseases 33 (Sept. 15, 2001): ii.
31
“A Disorderly Heaven,” The Economist: 1.
32
Veronica Weinstein and Dennis Fernandez, “Recent Developments in China’s Intellectual Property
33
Zhenmin Wang, “The Developing Rule of Law in China,” Harvard Asia Quarterly 4, no. 4 (Autumn,
2000).
34
“Gold from the Storm” The Economist, (June 28, 2007).
35
Robert L. Ostergard, Jr., “The Measurement of Intellectual Property Rights Protection,” Journal of
36
Stephanie Sanborn, “Protecting Intellectual Property on the Web—The Internet Age Is Making
Digital Rights Management Even More Important,” InfoWorld, 22 (June 19, 2000): 40.
37
“Going Up or Down?” The Economist, June 7, 2007.
38
A Gathering Storm,” The Economist,” June 7, 2007.
39
“A High Cost to Developing Countries,” New York Times (October 5, 1986): D2.
40
The Rectification of Names, (Analects, XII.11; XIII.6).
41
A. Lin Neumann, “Information Wants to be Free—But this is Ridiculous,” Wired (November 22,
2002): www.wired.com/wired/archive.
42
Data for this case come from the following sources: Third Annual BSA and IDC Global Software
Piracy Study, May 2006; Business Software Alliance (Sunday, April 29, 2007), at http://bsa.org;
www.iacc.org; Association of America (Sunday, April 29, 2007), at www.riaa.com; Motion Picture
“The Impact of National Culture on Software Piracy,” Journal of Business Ethics 26 (August 2000):
197–211; Jennifer Lee, “Pirates on the Web, Spoils on the Street,” New York Times (July 11, 2002):
E1; Suzanne Wagner and G. Lawrence Sanders, “Considerations in Ethical Decision-Making and
Software Piracy,” Journal of Business Ethics (January 2001): 161; Steve Lohr, “Software by Microsoft
Is Nearly Free for the Needy,” New York Times (April 19, 2007): C5; Brad Stone and Miguel Helft,
“New Weapon in Web War Over Piracy,” New York Times (February 19, 2007): C1; “U.S. Puts 12
Nations on Copyright Piracy List,” The Associated Press (April 30, 2007).
43
John Dvorak, “Inside Track,” PC Magazine, (July 17, 2007).