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c 

 
  c  
   

N %
Cases Valid 100 100.0
Excluded(
0 .0
a)
Total 100 100.0
a Listwise deletion based on all variables in the procedure.

 c  

Cronbach's
Alpha N of Items
.059 14

CONCLUSION : This shows that no element is missing while filing the data in SPSS
    
??   


REASON FOR REASON FOR REASON FOR


SWITCHING(N REASON FOR SWITCHING(C SWITCHING(E
ETWORK SWITCHING(U HEAPER XCITING
PROBLEM) NHAPPY) TARIFF)) OFFERS)
N Valid 100 100 100 100
Missing 0 0 0 0
Mean 3.0300 2.8700 3.0600 3.0500
Median 3.0000 3.0000 3.0000 3.0000
Mode 4.00 2.00(a) 4.00 3.00
a Multiple modes exist. The smallest value is shown

CONCLUSION: This table denotes the mean , median and mode relation between elements like reason for switching.

    
 
c c !"c#c $%

Cumulative
Frequency Percent Valid Percent Percent
Valid LOWEST 19 19.0 19.0 19.0
LOW 17 17.0 17.0 36.0
NEUTRAL 23 23.0 23.0 59.0
HIGH 25 25.0 25.0 84.0
HIGHEST 15 15.0 15.0 99.0
6.00 1 1.0 1.0 100.0
Total 100 100.0 100.0

 
CONCLUSION: This table denotes the scale for reason for switching from low to highest.









c c !"& '%

Cumulative
Frequency Percent Valid Percent Percent
Valid LOWEST 14 14.0 14.0 14.0
LOW 28 28.0 28.0 42.0
NEUTRAL 28 28.0 28.0 70.0
HIGH 17 17.0 17.0 87.0
HIGHEST 13 13.0 13.0 100.0
Total 100 100.0 100.0


CONCLUSION: This table denotes the scale for reason for switching from low to highest.

 c c !"  c c%%



Cumulative
Frequency Percent Valid Percent Percent
Valid LOWEST 14 14.0 14.0 14.0
LOW 25 25.0 25.0 39.0
NEUTRAL 18 18.0 18.0 57.0
HIGH 27 27.0 27.0 84.0
HIGHEST 16 16.0 16.0 100.0
Total 100 100.0 100.0


CONCLUSION: This table denotes the scale for reason for switching from low to highest.

 c c !"(!c%

Cumulative
Frequency Percent Valid Percent Percent
Valid LOWEST 21 21.0 21.0 21.0
LOW 13 13.0 13.0 34.0
NEUTRAL 25 25.0 25.0 59.0
HIGH 22 22.0 22.0 81.0
HIGHEST 19 19.0 19.0 100.0
Total 100 100.0 100.0


CONCLUSION: This table denotes the scale for reason for switching from low to highest.


   

Cases
Valid Missing Total
N Percent N Percent N Percent
RESPONDENT WILL
SWITCH OR NOT *
AWARENESS ABOUT 100 100.0% 0 .0% 100 100.0%
MNP PROCEDURE

 


c)  c*  c &$c)&c

Count

AWARENESS ABOUT MNP PROCEDURE

YES NO 3.00 Total


RESPONDENT WILL SWITCH OR NOT YES 35 7 0 42
NO 21 12 0 33
MAYBE 12 11 1 24
7.00 1 0 0 1
Total 69 30 1 100


CONCLUSION: This table denotes that how many respondents will switch the network.


 
GE MO REAS SOU
ND OCC BILE NET AW AWA RES NETW ON REAS RCE
ER AG UPA NET WO ARE RENE PON ORK FOR REA REASO ON S
OF E TIO WO RK NES SS DEN RESP SWIT SON N FOR FOR OF
RE OF N RK CO S ABOU T ONDE CHIN FOR SWITC SWITC INF
SP RE OF OF NNE AB T WILL NT G(NE SWIT HING( HING( OR
O SP RES RES CTI OU MNP SWI WILL TWO CHIN CHEAP EXCITI MAT
ND ON PON PON ON T PRO TCH SWIT RK G(UN ER NG ION
EN DE DEN DEN TYP MN CEDU OR CH PROB HAP TARIFF OFFER FOR
T NT T T E P RE NOT TO LEM) PY) )) S) MNP
GENDE Pears
- -
R OF on - -
1 .00 .095 .005 .094 .134 .177 .185 -.152 .229( -.162 -.132
RESPO Correl .183 .022
8 *)
NDENT ation
Sig.
.93
(2- .348 .068 .957 .354 .184 .078 .065 .130 .022 .107 .192 .830
9
tailed)
N 10
100 100 100 100 100 100 100 100 100 100 100 100 100
0
AGE Pears
-
OF on .683 .249
.00 1 .081 .107 .176 -.010 .186 -.027 .093 .044 .030 .001
RESPO Correl (**) (*)
8
NDENT ation
Sig.
.93
(2- .000 .421 .013 .292 .079 .923 .063 .788 .359 .661 .765 .992
9
tailed)
N 10
100 100 100 100 100 100 100 100 100 100 100 100 100
0
OCCUP Pears
ATION on .68
.09 .215 .242(*
OF Correl 3(** 1 .002 .102 .073 .190 .035 .015 -.058 -.085 .058
5 (*) )
RESPO ation )
NDENT
Sig.
.34 .00
(2- .987 .031 .313 .015 .468 .058 .731 .879 .565 .399 .564
8 0
tailed)
N 10
100 100 100 100 100 100 100 100 100 100 100 100 100
0
MOBIL Pears
E on
NETW Correl -
.08 .290(* .226(
ORK ation .18 .002 1 .002 .025 -.058 -.181 -.058 .007 .039 .102
1 *) *)
OF 3
RESPO
NDENT
Sig.
.06 .42
(2- .987 .982 .806 .564 .072 .568 .003 .024 .943 .698 .311
8 1
tailed)
N 10
100 100 100 100 100 100 100 100 100 100 100 100 100
0
NETW Pears
ORK on
.00 .24 .215 .379
CONNE Correl .002 1 -.023 -.145 -.020 .127 -.035 -.013 -.047 .086
5 9(*) (*) (**)
CTION ation
TYPE
Sig.
.95 .01
(2- .031 .982 .000 .819 .150 .847 .209 .731 .902 .644 .393
7 3
tailed)
N 10
100 100 100 100 100 100 100 100 100 100 100 100 100
0
AWAR Pears
-
ENESS on .09 .10 .379 .228
.102 .025 1 .038 -.017 .031 .206(* -.050 -.046 .058
ABOUT Correl 4 7 (**) (*)
)
MNP ation
Sig.
.35 .29
(2- .313 .806 .000 .710 .867 .761 .039 .619 .653 .570 .022
4 2
tailed)
N 10
100 100 100 100 100 100 100 100 100 100 100 100 100
0
AWAR Pears
ENESS on
ABOUT Correl .13 .17 .242 - - .221( -
.038 1 .027 -.029 -.064 -.077 -.009
MNP ation 4 6 (*) .058 .023 *) .098
PROCE
DURE
Sig.
.18 .07
(2- .015 .564 .819 .710 .027 .793 .771 .527 .446 .931 .334
4 9
tailed)
N 10
100 100 100 100 100 100 100 100 100 100 100 100 100
0
RESPO Pears
NDENT on
- -
WILL Correl .17 - - - .221(*
.01 .073 1 .187 -.121 .238( -.034 -.124 .059
SWITC ation 7 .181 .145 .017 )
0 *)
H OR
NOT
Sig.
.07 .92
(2- .468 .072 .150 .867 .027 .063 .231 .017 .736 .219 .562
8 3
tailed)
N 10
100 100 100 100 100 100 100 100 100 100 100 100 100
0
NETW Pears
ORK on
RESPO Correl -
.18 .18 - -
NDENT ation .190 .031 .027 .187 1 -.166 .313( -.234(*) -.252(*) .042
5 6 .058 .020
WILL **)
SWITC
H TO
Sig.
.06 .06
(2- .058 .568 .847 .761 .793 .063 .099 .002 .019 .011 .679
5 3
tailed)
N 10
100 100 100 100 100 100 100 100 100 100 100 100 100
0
REASO Pears
N FOR on
SWITC Correl
- - -
HING(N ation .290 .419( -
.15 .02 .035 .127 .206 -.029 -.121 -.166 1 .021 -.085
ETWO (**) **) .113
2 7 (*)
RK
PROBL
EM)
Sig.
.13 .78
(2- .731 .003 .209 .039 .771 .231 .099 .000 .833 .402 .262
0 8
tailed)
N 10
100 100 100 100 100 100 100 100 100 100 100 100 100
0
REASO Pears - .09 .015 .226 - - -.064 - - .419(* 1 .135 .231(*) -
N FOR on .22 3 (*) .035 .050 .238( .313(* *) .106
SWITC Correl 9(* *) *)
HING(U ation )
NHAPP
Y)
Sig.
.02 .35
(2- .879 .024 .731 .619 .527 .017 .002 .000 .180 .021 .292
2 9
tailed)
N 10
100 100 100 100 100 100 100 100 100 100 100 100 100
0
REASO Pears
N FOR on
SWITC Correl
- -
HING(C ation .04 - - - -
.16 .007 -.077 -.034 .234(* .021 .135 1 .578(**)
HEAPE 4 .058 .013 .046 .087
2 )
R
TARIFF
))
Sig.
.10 .66
(2- .565 .943 .902 .653 .446 .736 .019 .833 .180 .000 .388
7 1
tailed)
N 10
100 100 100 100 100 100 100 100 100 100 100 100 100
0
REASO Pears
N FOR on
SWITC Correl
- -
HING(E ation .03 - - .231( -
.13 .039 .058 -.009 -.124 .252(* -.085 .578(**) 1
XCITIN 0 .085 .047 *) .181
2 )
G
OFFER
S)
Sig.
.19 .76
(2- .399 .698 .644 .570 .931 .219 .011 .402 .021 .000 .072
2 5
tailed)
N 10
100 100 100 100 100 100 100 100 100 100 100 100 100
0
SOURC Pears
ES OF on
-
INFOR Correl .00 .228
.02 .058 .102 .086 -.098 .059 .042 -.113 -.106 -.087 -.181 1
MATIO ation 1 (*)
2
N FOR
MNP
Sig.
.83 .99
(2- .564 .311 .393 .022 .334 .562 .679 .262 .292 .388 .072
0 2
tailed)
N 10
100 100 100 100 100 100 100 100 100 100 100 100 100
0
* Correlation is significant at the 0.05 level (2-tailed).
** Correlation is significant at the 0.01 level (2-tailed).


CONCLUSION: This table tells us the co relation between various elements.

    
  
REAS MOBI AWA RES
ON REA OCC LE NET REN PON NETW SOU
FOR SON REASO REASO UPA NET WOR ESS DEN ORK RCE GEN
SWITC FOR N FOR N FOR TION WOR K AWA ABO T RESP S OF DER AGE
HING( SWIT SWITCH SWITCH OF K OF CON REN UT WILL ONDE INFO OF OF
NETW CHIN ING(CH ING(EX RES RES NEC ESS MNP SWIT NT RMA RES RES
ORK G(UN EAPER CITING PON PON TION ABO PRO CH WILL TION PON PON
PROBL HAP TARIFF) OFFERS DEN DEN TYP UT CED OR SWIT FOR DEN DEN
EM) PY) ) ) T T E MNP URE NOT CH TO MNP T T
N Valid 100 100 100 100 100 100 100 100 100 100 100 100 100 100
Missing 0 0 0 0 0 0 0 0 0 0 0 0 0 0
    
 c c !"c#c $%

Cumulative
Frequency Percent Valid Percent Percent
Valid LOWEST 19 19.0 19.0 19.0
LOW 17 17.0 17.0 36.0
NEUTRAL 23 23.0 23.0 59.0
HIGH 25 25.0 25.0 84.0
HIGHEST 15 15.0 15.0 99.0
6.00 1 1.0 1.0 100.0
Total 100 100.0 100.0


CONCLUSION: This table denotes the scale for reason for switching from low to highest.

c c !"& '%

Cumulative
Frequency Percent Valid Percent Percent
Valid LOWEST 14 14.0 14.0 14.0
LOW 28 28.0 28.0 42.0
NEUTRAL 28 28.0 28.0 70.0
HIGH 17 17.0 17.0 87.0
HIGHEST 13 13.0 13.0 100.0
Total 100 100.0 100.0


CONCLUSION: This table denotes the scale for reason for switching from low to highest.

 c c !"(!c%

Cumulative
Frequency Percent Valid Percent Percent
Valid LOWEST 21 21.0 21.0 21.0
LOW 13 13.0 13.0 34.0
NEUTRAL 25 25.0 25.0 59.0
HIGH 22 22.0 22.0 81.0
HIGHEST 19 19.0 19.0 100.0
Total 100 100.0 100.0


CONCLUSION: This table denotes the scale for reason for switching from low to highest.

 & c)

Cumulative
Frequency Percent Valid Percent Percent
Valid STUDENT 58 58.0 58.0 58.0
SELF EMPLOYED 14 14.0 14.0 72.0
SERVICE 22 22.0 22.0 94.0
OTHERS 6 6.0 6.0 100.0
Total 100 100.0 100.0


CONCLUSION: This table depicts the occupation of respondent.
 $ c#c)

Cumulative
Frequency Percent Valid Percent Percent
Valid AIRTEL 22 22.0 22.0 22.0
VODAFONE 26 26.0 26.0 48.0
RELIANCE 19 19.0 19.0 67.0
TATA 8 8.0 8.0 75.0
MTNL 9 9.0 9.0 84.0
AIRCEL 9 9.0 9.0 93.0
IDEA 7 7.0 7.0 100.0
Total 100 100.0 100.0

CONCLUSION: This table depicts the network connection of the respondent.



c#'

Cumulative
Frequency Percent Valid Percent Percent
Valid PREPAID 70 70.0 70.0 70.0
POST PAID 28 28.0 28.0 98.0
5.00 1 1.0 1.0 99.0
6.00 1 1.0 1.0 100.0
Total 100 100.0 100.0

CONCLUSION: This table depicts the network type of the respondent.



  c &$

Cumulative
Frequency Percent Valid Percent Percent
Valid YES 95 95.0 95.0 95.0
NO 5 5.0 5.0 100.0
Total 100 100.0 100.0

CONCLUSION: This table depicts the knowledge about the mnp of the respondent.

  c &$c)&c

Cumulative
Frequency Percent Valid Percent Percent
Valid YES 69 69.0 69.0 69.0
NO 30 30.0 30.0 99.0
3.00 1 1.0 1.0 100.0
Total 100 100.0 100.0

CONCLUSION: This table depicts the knowledge about the mnp procedure of the respondent.

 c)  c
Cumulative
Frequency Percent Valid Percent Percent
Valid YES 42 42.0 42.0 42.0
NO 33 33.0 33.0 75.0
MAYBE 24 24.0 24.0 99.0
7.00 1 1.0 1.0 100.0
Total 100 100.0 100.0
CONCLUSION: This table depicts the percentage of respondent who are wiling to change the network.
 c#c)  

Cumulative
Frequency Percent Valid Percent Percent
Valid AIRTEL 23 23.0 23.0 23.0
VODAFONE 30 30.0 30.0 53.0
RELIANCE 6 6.0 6.0 59.0
TATA 2 2.0 2.0 61.0
MTNL 1 1.0 1.0 62.0
AIRCEL 4 4.0 4.0 66.0
MTS 1 1.0 1.0 67.0
IDEA 3 3.0 3.0 70.0
SAME 30 30.0 30.0 100.0
Total 100 100.0 100.0

CONCLUSION: This table depicts the network of the respondent they will switch to.

 &cc$ c$

Cumulative
Frequency Percent Valid Percent Percent
Valid FRIENDS 21 21.0 21.0 21.0
TV 36 36.0 36.0 57.0
NEWSPAPER 21 21.0 21.0 78.0
INTERNET 18 18.0 18.0 96.0
OTHERS 4 4.0 4.0 100.0
Total 100 100.0 100.0

CONCLUSION: This table depicts the source of mnp .

 !)cc)

Cumulative
Frequency Percent Valid Percent Percent
Valid MALE 60 60.0 60.0 60.0
FEMALE 40 40.0 40.0 100.0
Total 100 100.0 100.0

CONCLUSION: This table depicts the sex of the respondent.

 !c)

Cumulative
Frequency Percent Valid Percent Percent
Valid UNDER 20 21 21.0 21.0 21.0
20-30 48 48.0 48.0 69.0
31-40 13 13.0 13.0 82.0
41-50 15 15.0 15.0 97.0
ABOVE 50 3 3.0 3.0 100.0
Total 100 100.0 100.0

CONCLUSION: This table depicts the age of the respondent.





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