Reliability

Scale: ALL VARIABLES

Case Processing Summary

N %
Cases Valid 100 100.0
Excluded(
0 .0
a)
Total 100 100.0
a Listwise deletion based on all variables in the procedure.

Reliability Statistics

Cronbach's
Alpha N of Items
.059 14

CONCLUSION : This shows that no element is missing while filing the data in SPSS
Frequencies
Statistics

REASON FOR REASON FOR REASON FOR

SWITCHING(N REASON FOR SWITCHING(C SWITCHING(E
ETWORK SWITCHING(U HEAPER XCITING
PROBLEM) NHAPPY) TARIFF)) OFFERS)
N Valid 100 100 100 100
Missing 0 0 0 0
Mean 3.0300 2.8700 3.0600 3.0500
Median 3.0000 3.0000 3.0000 3.0000
Mode 4.00 2.00(a) 4.00 3.00
a Multiple modes exist. The smallest value is shown

CONCLUSION: This table denotes the mean , median and mode relation between elements like reason for switching.

Frequency Table
REASON FOR SWITCHING(NETWORK PROBLEM)

Cumulative
Frequency Percent Valid Percent Percent
Valid LOWEST 19 19.0 19.0 19.0
LOW 17 17.0 17.0 36.0
NEUTRAL 23 23.0 23.0 59.0
HIGH 25 25.0 25.0 84.0
HIGHEST 15 15.0 15.0 99.0
6.00 1 1.0 1.0 100.0
Total 100 100.0 100.0

CONCLUSION: This table denotes the scale for reason for switching from low to highest.
REASON FOR SWITCHING(UNHAPPY)

Cumulative
Frequency Percent Valid Percent Percent
Valid LOWEST 14 14.0 14.0 14.0
LOW 28 28.0 28.0 42.0
NEUTRAL 28 28.0 28.0 70.0
HIGH 17 17.0 17.0 87.0
HIGHEST 13 13.0 13.0 100.0
Total 100 100.0 100.0

CONCLUSION: This table denotes the scale for reason for switching from low to highest.

REASON FOR SWITCHING(CHEAPER TARIFF))

Cumulative
Frequency Percent Valid Percent Percent
Valid LOWEST 14 14.0 14.0 14.0
LOW 25 25.0 25.0 39.0
NEUTRAL 18 18.0 18.0 57.0
HIGH 27 27.0 27.0 84.0
HIGHEST 16 16.0 16.0 100.0
Total 100 100.0 100.0

CONCLUSION: This table denotes the scale for reason for switching from low to highest.

REASON FOR SWITCHING(EXCITING OFFERS)

Cumulative
Frequency Percent Valid Percent Percent
Valid LOWEST 21 21.0 21.0 21.0
LOW 13 13.0 13.0 34.0
NEUTRAL 25 25.0 25.0 59.0
HIGH 22 22.0 22.0 81.0
HIGHEST 19 19.0 19.0 100.0
Total 100 100.0 100.0

CONCLUSION: This table denotes the scale for reason for switching from low to highest.

Crosstabs
Case Processing Summary

Cases
Valid Missing Total
N Percent N Percent N Percent
RESPONDENT WILL
SWITCH OR NOT *
AWARENESS ABOUT 100 100.0% 0 .0% 100 100.0%
MNP PROCEDURE

RESPONDENT WILL SWITCH OR NOT * AWARENESS ABOUT MNP PROCEDURE Crosstabulation

Count

AWARENESS ABOUT MNP PROCEDURE

YES NO 3.00 Total

RESPONDENT WILL SWITCH OR NOT YES 35 7 0 42
NO 21 12 0 33
MAYBE 12 11 1 24
7.00 1 0 0 1
Total 69 30 1 100

CONCLUSION: This table denotes that how many respondents will switch the network.

Correlation
G SOU
EN MO NET REAS RCE
DE OC BILE NET AW AWA RES WOR ON REAS REAS S
R AG CUP NET WO AR REN PON K FOR REA ON ON OF
OF E ATI WO RK EN ESS DEN RESP SWIT SON FOR FOR INF
RE OF ON RK CO ESS ABO T OND CHIN FOR SWITC SWITC OR
SP RE OF OF NNE AB UT WILL ENT G(NE SWIT HING( HING( MAT
O SP RES RES CTI OU MNP SWI WILL TWO CHIN CHEA EXCITI ION
N ON PON PON ON T PRO TCH SWIT RK G(U PER NG FOR
DE DE DEN DEN TYP MN CED OR CH PROB NHA TARIF OFFER MN
NT NT T T E P URE NOT TO LEM) PPY) F)) S) P
GEND Pears
ER OF on -.0 -.18 -.229 -.02
1 .095 .005 .094 .134 .177 .185 -.152 -.162 -.132
RESPO Correl 08 3 (*) 2
NDENT ation
Sig. .
(2- 93 .348 .068 .957 .354 .184 .078 .065 .130 .022 .107 .192 .830
tailed) 9
N 10 10
100 100 100 100 100 100 100 100 100 100 100 100
0 0
AGE Pears
. .
OF on -.0
1 683( .081 249( .107 .176 -.010 .186 -.027 .093 .044 .030 .001
RESPO Correl 08
**) *)
NDENT ation
Sig. .
(2- 93 .000 .421 .013 .292 .079 .923 .063 .788 .359 .661 .765 .992
tailed) 9
N 10 10
100 100 100 100 100 100 100 100 100 100 100 100
0 0
OCCU Pears
.
PATIO on . .
68 .
N OF Correl 09 1 .002 215( .102 .073 .190 .035 .015 -.058 -.085 .058
3(* 242(*)
RESPO ation 5 *)
*)
NDENT
Sig. . .
(2- 34 00 .987 .031 .313 .015 .468 .058 .731 .879 .565 .399 .564
tailed) 8 0
N 10 10
100 100 100 100 100 100 100 100 100 100 100 100
0 0
MOBIL Pears
E on
NETW Correl . . .
-.1
ORK ation 08 .002 1 .002 .025 -.058 -.181 -.058 290(** 226(* .007 .039 .102
83
OF 1 ) )
RESPO
NDENT
Sig. . .
(2- 06 42 .987 .982 .806 .564 .072 .568 .003 .024 .943 .698 .311
tailed) 8 1
N 10 10 100 100 100 100 100 100 100 100 100 100 100 100
 0 0
NETW Pears
ORK on
. . . .
CONN Correl
00 24 215( .002 1 379( -.023 -.145 -.020 .127 -.035 -.013 -.047 .086
ECTIO ation
5 9(*) *) **)
N
TYPE
Sig. . .
(2- 95 01 .031 .982 .000 .819 .150 .847 .209 .731 .902 .644 .393
tailed) 7 3
N 10 10
100 100 100 100 100 100 100 100 100 100 100 100
0 0
AWAR Pears
. . . .
ENESS on -.206(
09 10 .102 .025 379( 1 .038 -.017 .031 -.050 -.046 .058 228(
ABOUT Correl *)
4 7 **) *)
MNP ation
Sig. . .
(2- 35 29 .313 .806 .000 .710 .867 .761 .039 .619 .653 .570 .022
tailed) 4 2
N 10 10
100 100 100 100 100 100 100 100 100 100 100 100
0 0
AWAR Pears
ENESS on
. . . .
ABOUT Correl -.05 -.02 -.09
13 17 242( .038 1 221(* .027 -.029 -.064 -.077 -.009
MNP ation 8 3 8
4 6 *) )
PROC
EDURE
Sig. . .
(2- 18 07 .015 .564 .819 .710 .027 .793 .771 .527 .446 .931 .334
tailed) 4 9
N 10 10
100 100 100 100 100 100 100 100 100 100 100 100
0 0
RESPO Pears
NDENT on
.
WILL Correl -.0 -.18 -.14 -.01 . -.238
17 .073 1 .187 -.121 -.034 -.124 .059
SWITC ation 10 1 5 7 221(*) (*)
7
H OR
NOT
Sig. . .
(2- 07 92 .468 .072 .150 .867 .027 .063 .231 .017 .736 .219 .562
tailed) 8 3
N 10 10
100 100 100 100 100 100 100 100 100 100 100 100
0 0
NETW Pears
ORK on
RESPO Correl . .
-.05 -.02 -.313
NDENT ation 18 18 .190 .031 .027 .187 1 -.166 -.234(*) -.252(*) .042
8 0 (**)
WILL 5 6
SWITC
H TO
Sig. . .
(2- 06 06 .058 .568 .847 .761 .793 .063 .099 .002 .019 .011 .679
tailed) 5 3
N 10 10
100 100 100 100 100 100 100 100 100 100 100 100
0 0
REASO Pears
N FOR on
SWITC Correl
. .
HING( ation -.1 -.0 -.20 -.11
.035 290( .127 -.029 -.121 -.166 1 419(* .021 -.085
NETW 52 27 6(*) 3
**) *)
ORK
PROBL
EM)
Sig. . .
(2- 13 78 .731 .003 .209 .039 .771 .231 .099 .000 .833 .402 .262
tailed) 0 8
N 10 10
100 100 100 100 100 100 100 100 100 100 100 100
0 0
REASO Pears -.2 . .015 . -.03 -.05 -.064 -.238 -.313( . 1 .135 .231(*) -.10
 N FOR on
SWITC Correl
29 09 226( 419(**
HING( ation 5 0 (*) **) 6
(*) 3 *) )
UNHAP
PY)
Sig. . .
(2- 02 35 .879 .024 .731 .619 .527 .017 .002 .000 .180 .021 .292
tailed) 2 9
N 10 10
100 100 100 100 100 100 100 100 100 100 100 100
0 0
REASO Pears
N FOR on
SWITC Correl
.
HING( ation -.1 -.05 -.01 -.04 -.234( -.08
04 .007 -.077 -.034 .021 .135 1 .578(**)
CHEAP 62 8 3 6 *) 7
4
ER
TARIFF
))
Sig. . .
(2- 10 66 .565 .943 .902 .653 .446 .736 .019 .833 .180 .000 .388
tailed) 7 1
N 10 10
100 100 100 100 100 100 100 100 100 100 100 100
0 0
REASO Pears
N FOR on
SWITC Correl
. .
HING(E ation -.1 -.08 -.04 -.252( -.18
03 .039 .058 -.009 -.124 -.085 231(* .578(**) 1
XCITIN 32 5 7 *) 1
0 )
G
OFFER
S)
Sig. . .
(2- 19 76 .399 .698 .644 .570 .931 .219 .011 .402 .021 .000 .072
tailed) 2 5
N 10 10
100 100 100 100 100 100 100 100 100 100 100 100
0 0
SOUR Pears
CES on
OF Correl . .
-.0
INFOR ation 00 .058 .102 .086 228( -.098 .059 .042 -.113 -.106 -.087 -.181 1
22
MATIO 1 *)
N FOR
MNP
Sig. . .
(2- 83 99 .564 .311 .393 .022 .334 .562 .679 .262 .292 .388 .072
tailed) 0 2
N 10 10
100 100 100 100 100 100 100 100 100 100 100 100
0 0
* Correlation is significant at the 0.05 level (2-tailed).
** Correlation is significant at the 0.01 level (2-tailed).

CONCLUSION: This table tells us the co relation between various elements.

Frequencies
Statistics
REAS MOBI AWA RES
ON REA OCC LE NET REN PON NETW SOU
FOR SON REASO REASO UPA NET WOR ESS DEN ORK RCE GEN
SWITC FOR N FOR N FOR TION WOR K AWA ABO T RESP S OF DER AGE
HING( SWIT SWITCH SWITCH OF K OF CON REN UT WILL ONDE INFO OF OF
NETW CHIN ING(CH ING(EX RES RES NEC ESS MNP SWIT NT RMA RES RES
ORK G(UN EAPER CITING PON PON TION ABO PRO CH WILL TION PON PON
PROBL HAP TARIFF) OFFERS DEN DEN TYP UT CED OR SWIT FOR DEN DEN
EM) PY) ) ) T T E MNP URE NOT CH TO MNP T T
N Valid 100 100 100 100 100 100 100 100 100 100 100 100 100 100
Missing 0 0 0 0 0 0 0 0 0 0 0 0 0 0
Frequency Table
REASON FOR SWITCHING(NETWORK PROBLEM)

Cumulative
Frequency Percent Valid Percent Percent
Valid LOWEST 19 19.0 19.0 19.0
LOW 17 17.0 17.0 36.0
NEUTRAL 23 23.0 23.0 59.0
HIGH 25 25.0 25.0 84.0
HIGHEST 15 15.0 15.0 99.0
6.00 1 1.0 1.0 100.0
Total 100 100.0 100.0

CONCLUSION: This table denotes the scale for reason for switching from low to highest.

REASON FOR SWITCHING(UNHAPPY)

Cumulative
Frequency Percent Valid Percent Percent
Valid LOWEST 14 14.0 14.0 14.0
LOW 28 28.0 28.0 42.0
NEUTRAL 28 28.0 28.0 70.0
HIGH 17 17.0 17.0 87.0
HIGHEST 13 13.0 13.0 100.0
Total 100 100.0 100.0

CONCLUSION: This table denotes the scale for reason for switching from low to highest.

REASON FOR SWITCHING(EXCITING OFFERS)

Cumulative
Frequency Percent Valid Percent Percent
Valid LOWEST 21 21.0 21.0 21.0
LOW 13 13.0 13.0 34.0
NEUTRAL 25 25.0 25.0 59.0
HIGH 22 22.0 22.0 81.0
HIGHEST 19 19.0 19.0 100.0
Total 100 100.0 100.0

CONCLUSION: This table denotes the scale for reason for switching from low to highest.

OCCUPATION OF RESPONDENT

Cumulative
Frequency Percent Valid Percent Percent
Valid STUDENT 58 58.0 58.0 58.0
SELF EMPLOYED 14 14.0 14.0 72.0
SERVICE 22 22.0 22.0 94.0
OTHERS 6 6.0 6.0 100.0
Total 100 100.0 100.0

CONCLUSION: This table depicts the occupation of respondent.

MOBILE NETWORK OF RESPONDENT

 Cumulative
Frequency Percent Valid Percent Percent
Valid AIRTEL 22 22.0 22.0 22.0
VODAFONE 26 26.0 26.0 48.0
RELIANCE 19 19.0 19.0 67.0
TATA 8 8.0 8.0 75.0
MTNL 9 9.0 9.0 84.0
AIRCEL 9 9.0 9.0 93.0
IDEA 7 7.0 7.0 100.0
Total 100 100.0 100.0

CONCLUSION: This table depicts the network connection of the respondent.

NETWORK CONNECTION TYPE

Cumulative
Frequency Percent Valid Percent Percent
Valid PREPAID 70 70.0 70.0 70.0
POST PAID 28 28.0 28.0 98.0
5.00 1 1.0 1.0 99.0
6.00 1 1.0 1.0 100.0
Total 100 100.0 100.0

CONCLUSION: This table depicts the network type of the respondent.

AWARENESS ABOUT MNP

Cumulative
Frequency Percent Valid Percent Percent
Valid YES 95 95.0 95.0 95.0
NO 5 5.0 5.0 100.0
Total 100 100.0 100.0

CONCLUSION: This table depicts the knowledge about the mnp of the respondent.

AWARENESS ABOUT MNP PROCEDURE

Cumulative
Frequency Percent Valid Percent Percent
Valid YES 69 69.0 69.0 69.0
NO 30 30.0 30.0 99.0
3.00 1 1.0 1.0 100.0
Total 100 100.0 100.0

CONCLUSION: This table depicts the knowledge about the mnp procedure of the respondent.

RESPONDENT WILL SWITCH OR NOT

Cumulative
Frequency Percent Valid Percent Percent
Valid YES 42 42.0 42.0 42.0
NO 33 33.0 33.0 75.0
MAYBE 24 24.0 24.0 99.0
7.00 1 1.0 1.0 100.0
Total 100 100.0 100.0
CONCLUSION: This table depicts the percentage of respondent who are wiling to change the network.
NETWORK RESPONDENT WILL SWITCH TO
 Cumulative
Frequency Percent Valid Percent Percent
Valid AIRTEL 23 23.0 23.0 23.0
VODAFONE 30 30.0 30.0 53.0
RELIANCE 6 6.0 6.0 59.0
TATA 2 2.0 2.0 61.0
MTNL 1 1.0 1.0 62.0
AIRCEL 4 4.0 4.0 66.0
MTS 1 1.0 1.0 67.0
IDEA 3 3.0 3.0 70.0
SAME 30 30.0 30.0 100.0
Total 100 100.0 100.0

CONCLUSION: This table depicts the network of the respondent they will switch to.

SOURCES OF INFORMATION FOR MNP

Cumulative
Frequency Percent Valid Percent Percent
Valid FRIENDS 21 21.0 21.0 21.0
TV 36 36.0 36.0 57.0
NEWSPAPER 21 21.0 21.0 78.0
INTERNET 18 18.0 18.0 96.0
OTHERS 4 4.0 4.0 100.0
Total 100 100.0 100.0

CONCLUSION: This table depicts the source of mnp .

GENDER OF RESPONDENT

Cumulative
Frequency Percent Valid Percent Percent
Valid MALE 60 60.0 60.0 60.0
FEMALE 40 40.0 40.0 100.0
Total 100 100.0 100.0

CONCLUSION: This table depicts the sex of the respondent.

AGE OF RESPONDENT

Cumulative
Frequency Percent Valid Percent Percent
Valid UNDER 20 21 21.0 21.0 21.0
20-30 48 48.0 48.0 69.0
31-40 13 13.0 13.0 82.0
41-50 15 15.0 15.0 97.0
ABOVE 50 3 3.0 3.0 100.0
Total 100 100.0 100.0

CONCLUSION: This table depicts the age of the respondent.

PIE CHART
REASON FOR SWITCHING(NETWORK PROBLEM)

LOWEST
LOW
NEUTRAL
HIGH
HIGHEST
6.00

REASON FOR SWITCHING(UNHAPPY)

LOWEST
LOW
NEUTRAL
HIGH
HIGHEST
REASON FOR SWITCHING(CHEAPER TARIFF))

LOWEST
LOW
NEUTRAL
HIGH
HIGHEST

REASON FOR SWITCHING(EXCITING OFFERS)

LOWEST
LOW
NEUTRAL
HIGH
HIGHEST
 OCCUPATION OF RESPONDENT

STUDENT
SELF EMPLOYED
SERVICE
OTHERS

MOBILE NETWORK OF RESPONDENT

AIRTEL
VODAFONE
RELIANCE
TATA
MTNL
AIRCEL
IDEA
NETWORK CONNECTION TYPE

PREPAID
POST PAID
5.00
6.00

AWARENESS ABOUT MNP

YES
NO
AWARENESS ABOUT MNP PROCEDURE

YES
NO
3.00

RESPONDENT WILL SWITCH OR NOT

YES
NO
MAYBE
7.00
NETWORK RESPONDENT WILL SWITCH TO

AIRTEL
VODAFONE
RELIANCE
TATA
MTNL
AIRCEL
MTS
IDEA
SAME
SOURCES OF INFORMATION FOR MNP

FRIENDS
TV
NEWSPAPER
INTERNET
OTHERS

GENDER OF RESPONDENT

MALE
FEMALE
 AGE OF RESPONDENT

UNDER 20
20-30
31-40
41-50
ABOVE 50

CONCLUSION : Thus we successfully analyzed the awareness about mnp among the respondents.