Nokia Siemens Networks

Inventory Management

© 2007 Nokia Siemens Networks. All rights reserved.

 Copyright 2007 Nokia Siemens Networks.
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Executive Summary
1.1 Inventory Management
Operators face a fragmented business environment in which
organizations, processes and information are divided into silos.
There is no end-to-end, consistent view of networks and services,
information is difficult to access, process automation is limited
and existing resources are not used efficiently. To improve the
situation, operators are consolidating their inventory in long,
complex projects that have no guarantee of success.

The Nokia Siemens Networks Inventory solution offers an end-to-

end view of fixed, mobile and converged networks. It allows you
to maximize end-user quality of experience while achieving cost
savings. Deployment and integration times are reduced
considerably, due to a new, modern architecture suitable for
complex multi-vendor networks, together with the combined telco
and software integration expertise of Nokia Siemens Networks.

1.2 What are your challenges?

The last few years have seen Communication Service Providers (CSPs)
being acquired or merging, changing organizations significantly and
fragmenting processes and systems.

CSPs need to operate multi-vendor and multi-technology access, transport,

switching and IP networks, as well as find resources to support an ever
increasing number of product and service offerings. A very dynamic and
complex business environment with high costs emphasizes the need for
accurate data on how resources are used.

Information on networks and services is scattered and there is no consistent,

end-to-end view of data, resulting in no real facts for business decisions.
This leads to inefficiency and inaccurate accounting data.

“Depending on the line of business, inventory accuracy can be as low as

40%, and many service providers report accuracies around the 80% mark.”
Source: Stratecast Partners.

© 2007 Nokia Siemens Networks. All rights reserved.

 Copyright 2007 Nokia Siemens Networks.
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1.3 What is the value for you?

With our inventory solution you can achieve both OPEX savings and CAPEX
optimization. OPEX savings, through optimizing the use of resources and
improved efficiency, for example:

• In network and service assurance, via fast impact and root cause analysis
• In rolling out networks effectively, by simplifying workflows and project
management
• In service fulfillment: accurate inventory usually results in a 10-50%
reduction in service provisioning time
• In service development, enabling operators to more closely match end-user
needs through better insight into consumer and business users.

CAPEX optimization due to:

• Better planning of equipment installations through an accurate end-to-end

view of network assets
• More predictable network development needs.

“Service Providers could recover 25% or more of network capacity by identifying

undocumented elements, fragmented services and unbilled or under-billed
connections.” Source: Ovum.

Accurate end-to-end inventory management allows CSPs to differentiate in the

market by launching new converged services that match end-user needs and
consumption, while achieving cost savings.

1.4 What is the value for your customer?

Inventory management, as the core of customer-centric service management,
enables a high quality experience through, for example:

• Improved customer care and network quality of service

• Enhanced service portfolio that better reflects end-users life styles
• Reduced service provisioning times.

A better quality of experience for end-users improves the rate of retention and
acquisition of both consumer and business users.

1.5 What do we offer?

The Nokia Siemens Networks Inventory solution addresses current CSP
challenges by connecting service fulfillment, assurance, network planning, roll-
out, optimization and customer care processes.

© 2007 Nokia Siemens Networks. All rights reserved.

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Central OSS/BSS information hub

Our inventory solution offers CSPs a simple and efficient way to access all
types of information about networks, services and subscribers from a
single, consistent data repository. This keeps them informed about, for
example, network capacities and investments as required by the Sarbanes
Oxley Act.

Flexibility is fundamental for inventory. As a critical part of a future-proof

network and service management concept, our inventory solution not only
models the network’s existing technologies but is also open to the integration
of any future technology.

The solution has the flexibility to meet customer requirements and processes.
It provides uniform information management in multi-vendor and multi-
technology communication networks, harmonizing existing inventory systems.

A modern object-oriented and scalable architecture allows fast introduction

of new technologies, interfaces and functionality. This, together with our
combined telco and software integration know-how, cuts deployment and
integration times considerably.

© 2007 Nokia Siemens Networks. All rights reserved.

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The main benefits of our inventory solution are:

• Significantly reduced deployment times compared to systems based on

traditional architectures
• Highest flexibility for new technologies and new equipment due to future
proof technology
• Complete object orientation guarantees fast modeling of highly complex
data structures and easy integration of applications
• Experienced integration experts and telco specialists available worldwide
• Mature and feature rich solution: tools to manage the network in all
dimensions, from cable to services, subscribers and handsets, with end-to-
end and multi-technology views
• High data quality through excellent data synchronization capability

1.6 Nokia Siemens Networks Solution delivery

Inventory management is most useful when it fully integrates with the existing
operator environment, including the network elements, other OSS systems
and even certain selected BSS systems. Proper integration ensures that
inventory can always provide accurate, up-to-date data on-demand and is able
to support and automate the operational processes.

We provide professional services world wide to support the inventory solution.

These include consultation, systems integration and managed services.

The purpose of systems integration is to integrate standard inventory product

software to the customer’s environment and configure it to match the
operator’s need. This typically includes:

• Project management service

• Architecture and design service
• Development service, covering implementation and integration
• Testing service

Our consultation service adds value, such as building business cases,

gathering RFx requirements, project planning and process optimization, all of
which you can use before, during and after the inventory systems integration
project.

© 2007 Nokia Siemens Networks. All rights reserved.