Anda di halaman 1dari 10

SNAP

Innovative, Service Driven ISP


28 Randle Road, Apapa, Lagos.
Tel: 08033014769, 08055479457

Wifi Hotspot Proposal

PC’s ‘R’ US®


&

NETSNAP®
Table of Contents

WIFI HOTSPOT PROPOSAL..............................................................................................................1

“NETSNAP®”...........................................................................................................................................1

TABLE OF CONTENTS...........................................................................................................................2

PURPOSE.............................................................................................................................................3

SCOPE.................................................................................................................................................3

AUDIENCE ..........................................................................................................................................3

COMPANY PROFILE: .............................................................................................................................4

PROPOSAL ..........................................................................................................................................6

Introduction ..................................................................................................................................6

Example of an NETSNAP Service ........................................................................................................7

Conclusion ..................................................................................................................................9
Purpose

The purpose of this document is to introduce NETSNAP as a wireless solutions


company and to propose a Wifi Hotspot solution to anyone in the service and hospitality
industry for the purpose of keeping their guests / customers connected to the internet.
Thus enabling them to browse the internet, keep up to date with their emails and latest
news in and around Africa, and also to enable them to connect to their office LAN via
VPN when on business trips.

Scope
This document will include a company profile of NETSNAP and its parent company
PC’s ‘R’ US and will thereafter go further into discussing the proposed solution and the
benefits thereof. It will also cover some customer related issues that may be of critical
importance to the hospitality industry.

Audience
This proposal is intended for staff in decision making capacity, in charge of Customer
Relations and Information Technology or Network Administration.
Company Profile:

Our mission
We are driven by service excellence. We provide innovative information and communications
technology solutions that satisfy and exceed the expectations of our clients.

Our products and services

Information and Communications Technology

Wireless Networks
Within many businesses there is an increasing need to reduce and eliminate cabling, wiring,
switches, adaptors and various types of connections. Through our wireless network technology
you can:

• Access your existing LAN network without cumbersome cables from anywhere in the
building

• Expand or set up new wireless networks

• Seamlessly and easily upgrade to new technology without the need to change cabling
and other connectivity hardware

Our wireless technology will allow you to connect to your internet connection from anywhere in
your building. We design and install your network customized to your premises or area you want
to cover. Our various solutions has been specifically developed to meet the wireless networking
needs of our clients.

Also the company profile of PC’s ‘R’ US is attached to this proposal.

Wireless Broadband internet access


We also provide wireless, high speed internet access.

Web Design
We provide cost effective web design services for standard web sites.

Networks
We supply install and maintain office IT infrastructure such as servers, cabling, data points, etc.

PABX Systems
We supply, install and maintain various types of PABX systems including Jupiter Boxes, Soft
PABX (computer based) and extensions.
Electronics Retailing

Computer hardware and software


We supply an extensive selection of electronic hardware brands, imaging devices and operating
systems. Our product range includes laptops, desktops, printers, scanners, copiers, digital
cameras, etc.

Business Safety Solutions

Fire Detection Systems


We provide fire detection systems to suite the specific needs of your business. Our passive fire
and smoke detection and censoring equipment are excellent preventative measures against
total loss due to fire.

CCTV Systems
Close Circuit Television Systems are excellent surveillance and monitoring tools to improve the
security of your business. Our systems are able to integrate with your existing coverage zones
where required.

Access Control Systems


Controlling access to your premises is an important safety aspect. We supply and install various
types of scanning devices such as card scanners and finger print scanners. We also install
magnetic doors. We provide door and gate automation
Proposal

Introduction

NETSNAP would hereby like to take the opportunity to propose a solution for Wifi
Hotspot connectivity for the guests, members and also the relevant offices of The Apapa
Club.

It has come to our attention that clients are in need of a WISP (Wireless Internet Service
Provider) to supply them with the last mile connect for their guests and members to be
able to connect to the internet at all times, and at an affordable cost to them. It has also
been established that this solution should be one with a long term value to the client and
its guests. It is with this in mind that NETSNAP has designed a custom solution for the
benefit of the client and especially their guests, to ensure network connection availability
at the most efficient rate regarding cost to company and satisfaction of guests, with a
SLA (Service Level Agreement) underlining these critical aspects of the network/
hotspot.

1. WHO QUALIFIES AS A NETSNAP CLIENT?

All companies wanting to offer internet services to their customers or guests i.e.
hotels, guest houses, lodges, coffee shops, restaurants, public libraries,
conference facilities.

2. WHAT TYPE OF NETSNAP CLIENTS DOES NETSNAP HAVE?

Profit- Share Clients: These clients operate a wireless hotspot from their
premises and share the profits earned monthly with NETSNAP. All hardware is
provided and maintained by NETSNAP. The client will use the custom POS
system to manage the selling and printing of NETSNAP vouchers. NETSNAP will
manage the technical aspect of the NETSNAP, as well as the administration and
accounting thereof. All the client is to do is to purchase a broadband connection
to which NETSNAP will provide the last mile connect, i.e. NETSNAP Connect.
Client Type You Provide NETSNAP PROFIT SHARE
PROVIDES
Profit-Share Premises & Internet Backend Software & You Get up to 60%
CLIENTs Connection A once- Router Firmware, NETSNAP Gets
off installation fee of Routers, Access >=40%
N is required from Points, Adaptors,
the client on date of Installation,
application for a Authentication &
standard single Security.
point installation.

Rental/ Lease Clients: These clients operate a wireless hotspot from their premises and
offer the services to their customers at a rate determined by them. They lease the
equipment from NETSNAP at a rate determined and agreed upon by both parties. As
with the previous client, the equipment remains the property of NETSNAP and will be
maintained and serviced by NETSNAP. The client will still be able to charge their
customers as per the “Profit-Share Client”, but will only pay a lease/ rental amount per
month for a set period of time (normally 24 months minimum).
3. WHAT TYPE OF EQUIPMENT DO I NEED?

No additional hardware is needed. NETSNAP will provide all the hardware necessary. A
NETSNAP Connection will consist of a Managed Hotspot with Access Point (AP). This
will allow users to connect automatically, but will be forced to log on with credentials,
obtained from voucher, to browse the internet. For computer and internet access to
users who do not have wireless devices, the client would need to provide a few PC’s at
their cost, which would be fitted with wireless transceivers or Ethernet fly leads by
NETSNAP for access to the NETSNAP.
4. WHAT DOES NETSNAP GIVE FOR FREE?

A complete wireless hotspot solution is provided free of charge. NETSNAP will provide
all the necessary hardware to provide the best and widest coverage footprint needed.
The hardware remains the property of NETSNAP.
5. HOW MUCH OF MY BANDWIDTH GETS USED?

NETSNAP vouchers can be bought on a time limit with uncapped basis. Either way the
client will determine the bandwidth used by the user. Should the client reach the cap,
they will make enough money to afford the extra bandwidth used.
6. WHAT ARE MY SETUP COSTS?

Setup costs will be discussed at the time of survey and is once off. This will include the
hardware and installation of the equipment on the client’s premises. The installation
includes customizing the unit to your business model (Profit-Share). The Installation fee
also excludes any extender units which may be necessary to increase the coverage
footprint over a larger area.
7. WHAT ARE THE MONTHLY COSTS?

The monthly cost will be determined by the size of the NETSNAP Bandwidth and the
amount of activities on site. For the “Profit-Share Client” there are no monthly costs
involved, although the client will be required to cover the monthly premium / rate of their
broadband connection at all times.

8. HOW LONG DO I TIE MYSELF IN FOR?

The agreement will be signed for a period of 5 (five) years and reviewed on a 6 (six)
monthly basis for the first year, thereafter yearly for the rest of the term. This will ensure
customer satisfaction and continual improvement on the part of service provisioning.
Either party to the agreement can terminate it on a 1 (one) month notice basis.
NETSNAP will then remove all CPE (client premises equipment) from the property at no
charge. Any structural damages by means of drilling holes and glue strips (not limited to
this) at installation of equipment will be repaired at the cost of the client and NETSNAP
will not be held responsible/ liable for this.

9. HOW IS THE NETSNAP OF BENEFIT TO ME?

• Your premises and the surroundings are immediately Wifi enabled.

• NETSNAP offers you a cost-effective way to cover the expenses of operating a


Wifi hotspot.

• Attract people to your location.

• Generate additional revenue from the day it is installed, not only by raising your
occupancy level, but also through the percentage of income you can generate by
selling vouchers to your customers.

• Create a private network for your own use.

• Differentiate yourself from your competitors with this service. By using our
Marketing support, you can break into new markets and increase hire of facilities.

• Users logon at a page displaying your website – free marketing.

• There are no added overheads, as NETSNAP manages the administrative as


well as accounting side of the hotspot.

• Customers buy cash or get billed on their personal account, eliminating


unnecessary transaction costs.

• NETSNAP offers a consistent and continually improved customer experience


and satisfaction at all our NETSNAP’s.
• NETSNAP marketing material will make your site visible as a Wifi Hotspot

• Club management will be offered the use of the NETSNAP for internet
connectivity with one or more of the built- in user accounts.

• The client is carefree. NETSNAP install, support and check the network at each
site.

Conclusion

This proposal was specifically drafted for the unique needs of the client in their continual
effort to strive towards excellent customer service and delivery. NETSNAP is driven by
this very same mission and trusts that the target audience will identify it within this
proposal. We believe that NETSNAP is the only company to provide a superior service,
with a continual need to exceed your expectations; in your efforts to provide superior
service to your clients. We hope this proposal meets your approval and look forward to
doing business with you.