SNAP

Innovative, Service Driven ISP

28 Randle Road, Apapa, Lagos.
Tel: 08033014769, 08055479457

Wifi Hotspot Proposal

PC’s ‘R’ US®

&

NETSNAP®

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 Table of Contents

WIFI HOTSPOT PROPOSAL..............................................................................................................1

“NETSNAP®”...........................................................................................................................................1
TABLE OF CONTENTS...........................................................................................................................2
PURPOSE.............................................................................................................................................3
SCOPE.................................................................................................................................................3
AUDIENCE ..........................................................................................................................................3
COMPANY PROFILE: .............................................................................................................................4
PROPOSAL ..........................................................................................................................................7
Introduction ..................................................................................................................................7
Example of an NETSNAP Service ........................................................................................................7
Conclusion ..................................................................................................................................10

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 Purpose

The purpose of this document is to introduce NETSNAP TALK as a wireless solutions

company and to propose a Wifi Hotspot solution to anyone in the service and hospitality
industry for the purpose of keeping their guests / customers connected to the internet.
Thus enabling them to browse the internet, keep up to date with their emails and latest
news in and around South Africa, and also to enable them to connect to their office LAN
via VPN when on business trips.

Scope
This document will include a company profile of NETSNAP TALK and its parent
company PC’s ‘R’ US and will thereafter go further into discussing the proposed solution
and the benefits thereof. It will also cover some customer related issues that may be of
critical importance to the hospitality industry.

Audience
This proposal is intended for staff in decision making capacity, in charge of Customer
Relations and Information Technology or Network Administration.

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 Company Profile:

Our mission
We are driven by service excellence. We provide innovative information and communications
technology solutions that satisfy and exceed the expectations of our clients.

Our products and services

Information and Communications Technology

Wireless Networks
Within many businesses there is an increasing need to reduce and eliminate cabling, wiring,
switches, adaptors and various types of connections. Through our wireless network technology
you can:

• Access your existing LAN network without cumbersome cables from anywhere in the
building
• Expand or set up new wireless networks
• Seamlessly and easily upgrade to new technology without the need to change cabling
and other connectivity hardware

Our wireless technology will allow you to connect to your internet connection from anywhere in
your building. We design and install your network customized to your premises or area you want
to cover. Our IT Cell® solution has been specifically developed to meet the wireless networking
needs of our clients.

Also the company profile of PC’s ‘R’ US is attached to this proposal.

Wireless Broadband internet access

We also provide wireless, high speed internet access.

Web Design
We provide cost effective web design services for standard web sites.

Networks
We supply install and maintain office IT infrastructure such as servers, cabling, data points, etc.

PABX Systems
We supply, install and maintain various types of PABX systems including Jupiter Boxes, Soft
PABX (computer based) and extensions.

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 Electronics Retailing

Computer hardware and software

We supply an extensive selection of electronic hardware brands, imaging devices and operating
systems. Our product range includes laptops, desktops, printers, scanners, copiers, digital
cameras, etc.

Business Safety Solutions

Fire Detection Systems

We provide fire detection systems to suite the specific needs of your business. Our passive fire
and smoke detection and censoring equipment are excellent preventative measures against
total loss due to fire.

CCTV Systems
Close Circuit Television Systems are excellent surveillance and monitoring tools to improve the
security of your business. Our systems are able to integrate with your existing coverage zones
where required.

Access Control Systems

Controlling access to your premises is an important safety aspect. We supply and install various
types of scanning devices such as card scanners and finger print scanners. We also install
magnetic doors. We provide door and gate automation

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 Proposal

Introduction
NETSNAP TALK would hereby like to take the opportunity to propose a solution for Wifi
Hotspot connectivity for the guests, members and also the relevant offices of The
Apapa Club.

It has come to our attention that clients are in need of a WISP (Wireless Internet Service
Provider) to supply them with the last mile connect for their guests and members to be
able to connect to the internet at all times, and at an affordable cost to them. It has also
been established that this solution should be one with a long term value to the client and
its guests. It is with this in mind that NETSNAP TALK has designed a custom solution
for the benefit of the client and especially their guests, to ensure network connection
availability at the most efficient rate regarding cost to company and satisfaction of
guests, with a SLA (Service Level Agreement) underlining these critical aspects of the
network/ hotspot.

1. WHO QUALIFIES AS A NETSNAP CLIENT?

All companies wanting to offer internet services to their customers or guests i.e.
hotels, guest houses, lodges, coffee shops, restaurants, public libraries,
conference facilities.

2. WHAT TYPE OF NETSNAP CLIENTS DOES NETSNAP TALK HAVE?

Profit- Share Clients: These clients operate a wireless hotspot from their
premises and share the profits earned monthly with NETSNAP TALK. All
hardware is provided and maintained by NETSNAP TALK. The client will use the
custom POS system to manage the selling and printing of NETSNAP vouchers.
NETSNAP TALK will manage the technical aspect of the NETSNAP, as well as
the administration and accounting thereof. The client is to provide their own
internet broadband connection to which NETSNAP TALK will provide the last
mile connect, i.e. NETSNAP.

Client Type You Provide NETSNAP PROFIT SHARE

PROVIDES
Profit-Share Premises & Internet Backend Software & You Get up to 60%
CLIENTs Connection A once- Router Firmware, NETSNAP TALK
off installation fee of Routers, Access Gets >=40%
R1200 is required Points, Adaptors,
from the client on Installation,
date of application Authentication &
for a standard single Security.
point installation.

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 Rental/ Lease Clients: These clients operate a wireless hotspot from their premises and
offer the services to their customers at a rate determined by them. They lease the
equipment from NETSNAP TALK at a rate determined and agreed upon by both parties.
As with the previous client, the equipment remains the property of NETSNAP TALK and
will be maintained and serviced by NETSNAP TALK. The client will still be able to
charge their customers as per the “Profit-Share Client”, but will only pay a lease/ rental
amount per month for a set period of time (normally 24 months minimum).
3. WHAT TYPE OF EQUIPMENT DO I NEED?

No additional hardware is needed. NETSNAP TALK will provide all the hardware
necessary. An NETSNAP will consist of a Managed Hotspot with Access Point (AP).
This will allow users to connect automatically, but will be forced to log on with
credentials, obtained from voucher, to browse the internet. For computer and internet
access to users who do not have wireless devices, the client would need to provide a
few PC’s at their cost, which would be fitted with wireless transceivers or Ethernet fly
leads by NETSNAP TALK for access to the NETSNAP.
4. WHAT DOES NETSNAP TALK GIVE FOR FREE?

A complete wireless hotspot solution is provided free of charge. NETSNAP TALK will
provide all the necessary hardware to provide the best and widest coverage footprint
needed. The hardware remains the property of NETSNAP TALK.
5. HOW MUCH OF MY BANDWIDTH GETS USED?

NETSNAP vouchers can be bought on a time limit with uncapped basis. Either way the
client will determine the bandwidth used by the user. Should the client reach the cap,
they will make enough money to afford the extra bandwidth used.
6. WHAT ARE MY SETUP COSTS?

Setup costs will be discussed at the time of survey and is once off. This will include the
hardware and installation of the equipment on the client’s premises. The installation
includes customizing the unit to your business model (Profit-Share). The Installation fee
also excludes any extender units which may be necessary to increase the coverage
footprint over a larger area.
7. WHAT ARE THE MONTHLY COSTS?

The monthly cost will be determined by the size of the NETSNAP and the amount of
activities on site. For the “Profit-Share Client” there are no monthly costs involved,
although the client will be required to cover the monthly premium / rate of their
broadband connection at all times.
8. HOW LONG DO I TIE MYSELF IN FOR?

The agreement will be signed for a period of 5 (five) years and reviewed on a 6 (six)
monthly basis for the first year, thereafter yearly for the rest of the term. This will ensure

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 customer satisfaction and continual improvement on the part of service provisioning.
Either party to the agreement can terminate it on a 1 (one) month notice basis.
NETSNAP TALK will then remove all CPE (client premises equipment) from the
property at no charge. Any structural damages by means of drilling holes and glue strips
(not limited to this) at installation of equipment will be repaired at the cost of the client
and NETSNAP TALK will not be held responsible/ liable for this.
9. HOW IS THE NETSNAP OF BENEFIT TO ME?
• Your premises and the surroundings are immediately Wifi enabled.

• NETSNAP offers you a cost-effective way to cover the expenses of operating a Wifi hotspot.

• Attract people to your location.

• Generate additional revenue from the day it is installed, not only by raising your occupancy
level, but also through the percentage of income you can generate by selling vouchers to your
customers.

• Create a private network for your own use.

• Differentiate yourself from your competitors with this service. By using our Marketing support,
you can break into new markets and increase hire of facilities.

• Users logon at a page displaying your website – free marketing.

• There are no added overheads, as NETSNAP TALK manages the administrative as well as
accounting side of the hotspot.

• Customers buy cash or get billed on their hotel account, eliminating unnecessary transaction
costs.

• NETSNAP TALK offers a consistent and continually improved customer experience and
satisfaction at all our NETSNAP’s.

• NETSNAP marketing material will make your site visible as a Wifi Hotspot

• Hotel management will be offered the use of the NETSNAP for internet connectivity with one of
the built- in user accounts.

• The client is carefree. NETSNAP TALK install, support and check the network at each site.

Conclusion

This proposal was specifically drafted for the unique needs of the client in their continual
effort to strive towards excellent customer service and delivery. NETSNAP TALK is
driven by this very same mission and trusts that the target audience will identify it within
this proposal. We believe that NETSNAP TALK is the only company to provide a
superior service, with a continual need to exceed your expectations; in your efforts to

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 provide superior service to your clients. We hope this proposal meets your approval and
look forward to doing business with you.

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