Effect:
Failure mode: INGREDIENTS NOT FRESH / SPOILED Health Code Violation / Customer
becomes ill
Effect:
Failure mode: INGREDIENTS CONTAMINATED DURING PREPARATION Health Code Violation / Customer
becomes ill
Effect:
Failure mode: PIZZA UNDERCOOKED Health Code Violation / Customer
becomes ill
Design FMEA ● Process FMEA System Process Process Step Component / Part
FMEA Number ---> Pizza FMEA-03
Telephone #: Email address:
Product / Service Design or Process Responsibility
Identifier ---> All Pizzas -------------> Eric Cartman Prepared by ---> Eric Cartman 585-555-1212 test@info.com
Eric Cartman (Operations Manager), Kenny (South Park Store Manager), Marge Simpson (Springfield Store Manager), Stan Marsh (pizza creation associate), Kyle Brovlowski (BPI associate), Mr. Garrison (purchasing and inventory
Core Team --->
manager), Mr. Hand (pizza creation associate), Chef (BPI Manager)
T
S Potential Cause(s) / Fishbone O Current Process D R Responsibility & S O D R
Potential Failure Potential Effect(s) of y Current Process Recommended
Process activity e Mechanism(s) of Cause c Controls - e P Target Actions Taken e c e P
Mode Failure p Controls - Detection Actions
v Failure Category c Prevention t N Completion Date v c t N
e
Preparation of wrong ingredients customer ingredients not clearly method OJT monthly inventory
pizza dissatisfaction 7 identified 2 audits 7 98
ingredients health code I food preparation area method outsourced cleaning random internal
contaminated violation / customer not disinfected service required to audits of cleaning
during preparation becomes ill properly disinfect preparation service
9 3 areas each night 8 216
I employee did not man OJT / sign on wall none Install a sink at Homer Simpson sink installed 7/08
9 wash hands after 7 10 630 kitchen entarnce 9/08 9 5 5 225
using bathroom
washing machine has machine low detergent and shift start checklist
no detergent or disinfectant indicator requires verification
disinfectant machine has of detergent and
9 3 enough capacity for disinfectant 5 135
2 shifts of detergent
Page 1 of 5
Printed: 04/26/2011 FMEA Template Revision: 29-May-07
POTENTIAL FAILURE MODES AND EFFECTS WORKSHEET
FMEA Type Level of Detail
Design FMEA Process FMEA System Process Process Step Component / Part
FMEA Number ---> Pizza FMEA-03
Telephone #: Email address:
Product / Service Design or Process Responsibility
Identifier ---> All Pizzas -------------> Eric Cartman Prepared by ---> Eric Cartman 585-555-1212 test@info.com
Eric Cartman (Operations Manager), Kenny (South Park Store Manager), Marge Simpson (Springfield Store Manager), Stan Marsh (pizza creation associate), Kyle Brovlowski (BPI associate), Mr. Garrison (purchasing and inventory
Core Team --->
manager), Mr. Hand (pizza creation associate), Chef (BPI Manager)
T
S Potential Cause(s) / Fishbone O Current Process D R Responsibility & S O D R
Potential Failure Potential Effect(s) of y Current Process Recommended
Process activity e Mechanism(s) of Cause c Controls - e P Target Actions Taken e c e P
Mode Failure p Controls - Detection Actions
v Failure Category c Prevention t N Completion Date v c t N
e
Washing machine not machine outsourced none
at high enough maintenance checks
temperature machine
9 6 10 540
temperature each
month
Baking of pizza pizza overcooked customer oven temperature too machine oven set at constant shift start checklist
dissatisfaction high temperature of 525F requires verification
7 3 of oven temperature 5 105
Page 2 of 5
Printed: 04/26/2011 FMEA Template Revision: 29-May-07