DAFTAR ISI

Halaman

LEMBAR PENGESAHAN
PERNYATAAN ...................................................................................................... i
ABSTRAK .............................................................................................................. ii
KATA PENGANTAR ............................................................................................ iii
UCAPAN TERIMA KASIH ................................................................................... vi
DAFTAR ISI .......................................................................................................... xii
DAFTAR TABEL .................................................................................................. xiv
DAFTAR GAMBAR ............................................................................................. xvi
DAFTAR GRAFIK ............................................................................................... xvii
DAFTAR LAMPIRAN ......................................................................................... xviii

BAB I PENDAHULUAN
A. Latar Belakang Masalah .....................................................................1
B. Rumusan Masalah ..............................................................................10
C. Tujuan Penelitian ...............................................................................11
D. Manfaat Penelitian .............................................................................11
E. Pendekatan dan Metode Penelitian ....................................................12
F. Lokasi dan Sampel Penelitian ............................................................13

BAB II KAJIAN TEORITIK KONSELING MELALUI INTERNET

A. Kebutuhan Layanan Konseling di Perguruan Tinggi .........................14
B. Isu Teknologi dalam Konseling ..........................................................18
C. Hakikat Konseling Melalui Internet ... ...............................................21
D. Teknologi dalam Konseling Melalui Internet ....................................25
E. Bentuk-bentuk Layanan dalam Konseling Melalui Internet .............27
F. Kelebihan dan Kekurangan Layanan Konseling Melalui Internet .....32
G. Isu-isu dalam Layanan Konseling Melalui Internet .............................35
H. Etika dalam Layanan Konseling Melalui Internet ..............................39
I. Hasil Penelitian Sebelumnya ................................................................46

BAB III METODE PENELITIAN

A. Pendekatan dan Metode Penelitian .....................................................50
B. Subjek Penelitian ................................................................................53
C. Pengembangan Instrumen Penelitian .................................................54
D. Tahapan Penelitian .............................................................................61
E. Analisis Data ......................................................................................66
BAB IV. HASIL DAN PEMBAHASAN
A. Gambaran Infrastruktur Teknologi Informasi
Universitas Negeri Jakarta ..................................................................68
B. Gambaran Penggunaan Internet oleh Dosen Jurusan Bimbingan
dan Konseling Universitas Negeri Jakarta ..........................................71
C. Gambaran Penggunaan Internet Mahasiswa UNJ ..............................77
D. Hasil Pengembangan Media Situs Layanan Konseling
Melalui Internet ..................................................................................89
E. Penilaian Pakar Terhadap Situs Tanya Binga ...................................128
F. Hasil Uji Coba Terbatas Situs Tanya Binga .....................................138

BAB V. KESIMPULAN DAN REKOMENDASI

A. Kesimpulan .......................................................................................160
B. Rekomendasi .....................................................................................161

DAFTAR PUSTAKA ............................................................................................164