McDonalds Installation Sign Off TES/POS Checklist

National Store : ____________ City : ___________________ State: _____ Date: __________

Installer Tech # 1 : __________________________________
Start Time: ___________ End Time: ___________Mgr. Initials: ___________
Install Start Time: Install End Time: ______________
Go Live Tech : ______________________ Start Time: ___________ Rest. Rep. Init. ______

2/9/2011
PICTURE

PRE-EXISTING INSTALLATION ISSUES

Issue

RTS # * Record RTS reference # for all pre-existing equipment issues

1
2
3
4
5
6

Cable Management

Legacy Removal
Cat5e Plant
Question

Picture

Facility

Power
ZONE 1 – MANAGERS BACK OFFICE

NGC
POS
Y N

ISP
Are the following items labeled: POS Server, ISP Server, ISP Serial Hub 10.0.0.149, Cashless , Appliance, Cashless
Appliance UPS, POS Equinox Hub 10.0.0.151, ISP Printer 10.0.0.90, COD 1, Converter, COD 2 Converter, COD 1 Power
1 Pack, COD 2 Power Pack, POS Primary Network Switch, Backup Network Switch, and Cashless Appliance Switch.
2 All POS equipment is plugged into orange isolated ground twist lock electrical outlets X
3 Is the POS server and ISP connected to a working Tripplite UPS. X
4 Is the Tripplite UPS connected to an orange isolated ground twist lock outlet. X
5 Is the Primary POS switch and the cashless managed switch connected to the rack mounted power supply. X X
6 Is the back up POS switch disconnected from power X
7 Is the proper equipment plugged into the Tripplite UPS in the correct positions X
Is the patch panel pre-labeled as per the "McDonald's 2010 Cabling Standard", blanks filled with black inserts, cable
X
8 guides installed and in use.
Verify the Installation of a specified network rack:
• 82" bolted to the floor •
77" w/ wall mount • X
ISP cart w/ wall mount
9 • Alternate w/ wall mount
10 Are the MO drops placed within 2' of the back office server location X
11 Is the installation of a 4 port wall plate or biscuit box complete and labeled. X
12 Is Wayport plugged into an orange isolated ground twist lock electrical outlet and functioning properly X
Is the COD converter box (s) positioned less than 4 feet away from the network rack. (Exception: Everbrite LED Black
X
13 N/A box converter)
14 Are all ceiling tiles moved during installation in place and in good repair X
15 Has all old cabling as been removed X
16 Has all old equipment and hardware been removed X
17 Are the Cat5e homeruns that run along the wall is secured with Panduit chase X
18 Are all face plates / Biscuit Boxes securely attached to the wall and labeled X
19 Is the NCG switch attached to the rack and are all port locks installed X
Is there equipment other than computer, communication, and POS equipment plugged into orange dedicated
X
20 outlets. (Example: fans, heaters, phone chargers, pencil sharpeners) (Correct answer is NO!!!!)
21 Are the AC and Cat5e cables dressed separately (not tied or bound together) X
Is the back office cabling properly dressed (cable ties, Velcro ties, and Extra slack looks neat) Electrical wires and
X
22 power supplies and secured.
23 Is the cabling dressed properly behind the ISP cart / network rack in the back office. X
24 Record the ISP Serial # X

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 Cable Management

Legacy Removal
Cat5e Plant
Question

Picture

Facility

Power
ZONE 2 – KITCHEN AREA

NGC
POS
Y N

ISP
1 All POS equipment is plugged into orange isolated ground twist lock electrical outlets X
2 Is the grill printer (s) located in a secure area and printing readable receipts X
3 Are cables run neatly and tied down with Velcro ties (“Zip Ties” for permanent links) X
4 Is the Bun Buffer Bump Bar installed functioning properly X
Are the orange isolated ground twist lock electrical outlets located close to the printer without the printer cables
X
5 being stretched across the ceiling tiles.
6 Is there an A/B switch installed and functional when (2) grill printers are present X
7 Are brackets hung for each KVS monitor next to the dedicated outlets and securely mounted X
8 Are the KVS monitors installed over a heat source (toaster) (Right answer is NO!!!!) X
Are the kitchen monitors labeled: MFY 1 (VGA 1), Lunch, MFY 2 (VGA 2), Lunch, MFY 1 (VGA1 ), Breakfast, MFY 2 (VGA
X
9 2), Breakfast, FC Expo (VGA 1), DT Expo (VGA2)
10 Are all KVS monitors and KVS bump bars are installed and functioning properly – Lunch and Breakfast X
11 Are all ceiling tiles moved during installation in place and in good repair X
12 Has all old cabling been removed X
13 Has all old equipment and hardware been removed X
14 Are all threaded rods is dressed with Panduit chase (threaded rod cover) X
15 Is the distance from the bottom edge of the monitor to the floor tile 6' (+/- 3") verify with a tape measure X
16 Is the KVS controller is mounted "right-side up" and 4" from the ceiling X
17 Verify EXPO monitors are mounted with threaded rod to LCD Bracket (FPD400) NOT on included pedestal X
18 Are all face plates securely attached to tile and properly labeled X
19 No dirty devices on IDG "clean power" (fans, heaters, pencil sharpeners, phone chargers) Right answer YES!! X
20 All AC and Cat5e cables are dressed separately (not tied or bound together) X
All electrical outlets in the ceiling are below the ceiling grid. If no, determine responsible party (TES or O/O - Restaurant X
21 contracted electrician and record on signature page under electrical remediation)

Cable Management

Legacy Removal
Cat5e Plant
Question

Picture

Facility

Power
ZONE 3 – FRONT COUNTER

NGC
POS
Y N

ISP
1 All POS equipment is plugged into orange isolated ground twist lock electrical outlets X

X
2 Are all cables properly dressed (cable ties, Velcro ties, and extra slack looks neat) electrical wires and power suppliers
3 Are cables tied down and secured away from being hit by carts X
4 Are that the Verifone cables correctly dressed and placed back into re-usable Velcro ties X
5 Are Brown communication cables secured to all Verifone pin pads by a metal bar X
6 Is there a Verifone card swipe device on all Front Counter registers and is the device functioning properly X
7 Is the KVS controller labeled # 3 X
8 Are each register’s 4 port biscuit block correctly labeled X
Is the FC-00 2 port analogue backup located between the highest numbered register and CBB cell and is it correctly
X
9 labeled
10 Are all registers, cash drawers, printers, and Verifone devices functioning properly X X
11 Is the FC Expo Monitor, DT Expo Monitors, FC Bump Bar, and DT Runner bump bar functioning properly X
12 Are all ceiling tiles moved during installation in place and in good repair X
13 Has all old cabling been removed X
14 Has all old equipment and hardware been removed X
15 Are Cat5e homeruns that run along the wall secured with Panduit chase X
16 Are all face plates / Biscuit Boxes securely attached to the wall and labeled X
17 Are all cash drawers secured, with steel bolts, to the front counter X
18 No dirty devices on IDG "clean power" (fans, heaters, pencil sharpeners, phone chargers) Right answer YES!! X
19 Are all AC and Cat5e cables are dressed separately (not tied or bound together) X

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 Cable Management

Legacy Removal
Cat5e Plant
Picture

Facility

Power
Zone

ZONE 4 – DRIVE THRU PRESENT BOOTH

NGC
POS
Y N

ISP
1 All POS equipment is plugged into orange isolated ground twist lock electrical outlets X
2 Is there a working wireless bump bar receiver in the present booth X
3 Is there a working runner bump bar transmitter available and working X
4 Is there a working back-up transmitter located at the ABS X
5 Is the 4 port wall plate or biscuit box securely attached to the wall and labeled X
6 Is the ABS functioning properly X
7 Are all cables properly dressed (cable ties, Velcro ties, and extra slack looks neat) X
Is the KVS controller casing labeled as KVS # 4, DT Expo Monitor labeled DT Expo (VGA 1) and CBB monitor labeled
X
8 CBB (VGA 2)
9 Are all registers, printers, and DT monitors functioning properly X
10 Are all ceiling tiles moved during installation in place and in good repair X
11 Has all old cabling been removed X
12 Has all old equipment and hardware been removed X
13 Are all Cat5e homeruns and data cables that run along the wall secured with Panduit chase X
14 Are all face plates / Biscuit Boxes securely attached to the wall and labeled X
15 Are all cash drawers secured, with steel bolts, to the DT Counter X
16 Is the merge point camera system (if present) functioning properly. X
17 Are all threaded rods dressed with Panduit chase X
19 Is the distance form the bottom edge of the monitor to the floor tile 6' (+/- 3") verify with a tape measure X
20 Is the KVS controller is mounted "right-side up" and 4" from the ceiling X
21 No dirty devices on IDG "clean power" (fans, heaters, pencil sharpeners, phone chargers) Right answer YES!! X
22 Are all AC and Cat5e cables dressed separately (not tied or bound together) X

Cable Management

Legacy Removal
Cat5e Plant
Question

Picture

Facility

Power
ZONE 5 & 6 - DRIVE-THRU CASHIER / DRIVE-THRU OUTSIDE

NGC
POS
Y N

ISP
1 All POS equipment is plugged into orange isolated ground twist lock electrical outlets X
2 Is the receipt printer in the cashier booth installed and functioning properly X
3 Is the Verifone mounted and functioning properly X
4 Is there a Verifone pin pad available for customer use in the Drive Thru and it is functioning properly X
5 Is the coin dispenser installed properly and dispensing coins properly X
6 Verify the cash drawer and register are functioning properly X
7 Is the 4 port wall plate or biscuit box installed securely and labeled X
8 Are all cables properly dressed (cable ties, Velcro ties, and extra slack looks neat) X
9 Are all ceiling tiles moved during installation in place and in good repair X
10 Has all old cabling been removed X
11 Has all old equipment and hardware been removed X
12 Are all Cat5e homeruns and data cables that run along the wall secured with Panduit chase X
13 Are all face plates / Biscuit Boxes securely attached to the wall and labeled X
14 Are all cash drawers secured, with steel bolts, to the DT counter X
15 Is distance from the bottom edge of the monitor to the floor tile 6' (+/- 3") verify with a tape measure X
16 No dirty devices on IDG "clean power" (fans, heaters, pencil sharpeners, phone chargers) Right answer YES!! X
17 Are all AC and Cat5e cables dressed separately (not tied or bound together) X
18 Are the DT camera’s installed, positioned correctly and functioning properly X
19 Are all items being displayed after the customer places their order on the COD (s) X

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 Cable Management

Legacy Removal
Cat5e Plant
Question

Picture

Facility

Power
ZONE 7 - CBB AREA

NGC
POS
Y N

ISP
1 Is the CBB Bump Bar mounted and functioning properly X
2 Is the beverage monitor mounted on a post X
3 Is the cabling for the monitor run through the post X
4 Is the power on a dedicated orange isolated ground twist lock electrical outlets X
5 Is the KVS controller mounted on the wall away from customer view X
6 Are the KVS controller cables tied up neatly X
7 Are the ceiling plate or wall data jack labeled X
8 Is there an audio cable plugged into the monitor or is there an external speaker X
9 Did you hear a beep when the first item appears on the CBB monitor X
10 Verify the printer is installed and functioning properly X
11 Is the On/Off button labeled on the CBB Bump Bar X
12 Are all ceiling tiles moved during installation in place and in good repair X
13 Is the KVS controller mounted "right-side up" and 4" from the ceiling X
14 No dirty devices on IDG "clean power" (fans, heaters, pencil sharpeners, phone chargers) Right answer YES!! X
15 Are all AC and Cat5e cables dressed separately (not tied or bound together) X
16 Has all old cabling as been removed X

Equipment to Return to NCR after Installation

Store contact name ________________________ Phone Number ____________________

OBF RMA QTY NCR 12 digit Product ID

10

Total # of loose boxes for FedEx to pickup (Do not include over packed boxes)
Question

Picture

Y N RESTAURANT REPRESENTATIVE
1 Was the store clean after installation was completed? Did installers clean up all spare parts, equipment and packaging
2 Has all old equipment and hardware been boxed up and has an RMA been requested
INSTALLER / GO LIVE TECHNICIAN
3 All cable certification documents have been signed and submitted
4 Post install pictures have been completed

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 McDonalds Installation Sign Off TES/POS Checklist FAX Pages 1 of 2
National Store : _____________City : _________________________ State: _____ Date: _____________
Installer Tech # 1 : _______________________________________
Start Time: ___________ End Time: ____________ Mgr. Initials: ________
Install Start Time: ________ Install End Time: _______________
Go Live Tech : _______________________________________
Start Time: ________________ Rest. Rep. Init. _____

REMEDIATION NEEDS: (C) CABLING (E) ELECTRICAL (V) VENDOR

All Questions above will be Y except Zone 1 questions 20 and Zone 2 question #8 will be N. If you get an answer other than this please write a more detailed
description here of the issues under the Remediation Needs.

Go-Live Please note: Please take pictures if appropriate and enter that camera file number at the end of the description. Store the picture in the issues
subdirectory with your other site picture deliverables.

VERIFONE SWAP PROGRAM: (SERIAL #'S FOR UNITS BEING REMOVED FROM THE STORE)
1. 4

2. 5

3. 6
RESTAURANT REPRESENTATIVE COMMENTS:

INSTALLER COMMENTS (Please re-list Pre-Existing Issues from Page 1. Write down issue picture number if picture taken): Equipment Boxes Opened? YES / NO

GO LIVE TECHNICIAN COMMENTS:

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 McDonalds Installation Sign Off TES/POS Checklist FAX Pages 2 of 2

National Store : ____________

City : ________________________ State: ________ Date: _______

_________________________________________________________________________________________________________________________
TES/POS Supplier Installation Lead Tech Name (Printed TES/POS Supplier Installation Lead Tech Name (Signature)

_____________________________________________________________________________________________________________________________________________
Restaurant Representative Name (Printed) Restaurant Representative Name (Signature )

_____________________________________________________________________________________________________________________________________________
Restaurant Representative Position / Title Date Restaurant Representative E-mail address

___________________________________________________________________________________________________________________________________________________
Restaurant Representative Name (Printed) (Second Name if Required) Restaurant Representative Name (Signature) (Second Signature if Required)

The above signature indicates agreement of the pre-existing installation issues and the post installation issues detailed on this document. Upon completion of this document all general
system support issues are to be reported to RTS at 1 (800) 515 - 3636. The TES/POS Supplier will contact you within 48 hours post install to schedule the remediation work.
Command Center # NCR (877) 645 - 00132

RTS

All system support issues following the install are to be reported to Restaurant Technology Services, LLC. (RTS) formally know as SEI, by calling (800) 515 - 3636. Your
restaurant will be supported by a Special Restaurant Technology Services Upgrade Support Team during the first 30 days post-install for both ISP and POS systems.

ELECTRICAL REMEDIATION OWNERSHIP : RESTAURANT _____ NCR_____

___________________________________________________________________________________ (Leave blank if - restaurant responsible)

TES/POS Supplier Installation Lead Tech Name (Printed) TES/POS Supplier Installation Lead Tech Name (Signature) (Please sign here if this is a REVISIT - NCR Responsible)

_________________________________________________________________________________________ (Please sign here if restaurant is responsible)

Restaurant Representative Name (Printed) Restaurant Representative Name (Signature ) Please sign here if this is a REVISIT - NCR Responsible)

___________________________________________________________________________________________________
Restaurant Representative Position / Title Date

REMEDIATION - CLOSURE ACKNOWLEDGEMENT (OF APPLICABLE)

___________________________________________________________________________________________________
TES/POS Supplier Installation Lead Tech Name (Printed) TES/POS Supplier Installation Lead Tech Name (Signature)

___________________________________________________________________________________________________________________________________
Restaurant Representative Name (Printed) Restaurant Representative Name (Signature )

__________________________________________________________________________________________________________________________________
Restaurant Representative Position / Title Date

The above signature indicates agreement of post installation (remediation) issues listed on the original document at the time of signature are addressed and completed. Upon
completion of this document all general system support issues are to be reported to RTS at (800) 515 - 3636.

The Go-Live Tech will e-mail the completed McDonald’s Check List to:
a. The on site McDonalds Representative at his given e-mail address (Should be hand written on installer hard copy check List).
b. Technology.Deployment@us.mcd.com
c. Frank Kawashima fk120877@ncr.com
d. NCR Help Desk ti230054@ncr.com

FAX the last two pages (5 & 6) to 888-848-9590

12/10Version 5.0 Nancy Bernard – USORT Installation Team Arthur Nascimento – MCD/IT USA HWLab

Page 6 of 6 McDonalds Installation Sign Off Checklist vs 5 0 Mod 02-09-11