QUIZ 1
1. O.D.Interventions are
(a)Specific actions taken to implement specific changes
(b)Reorganizations to improve performance
©The ongoing process of change used as a means of improving
performance through intervention
(d) None of the above
2. The process of introducing new employees to the organization and
their job is
(a)Training (b) Orientation (c) Development (d) Simulation (e) Vestibule
training
3. The ongoing process of evaluating employee performance is
(a) Performance management (b) performance appraisal (c) coaching
(d) Counselling
4. Which of the following is a not a step in the Job Instructional training
Model?
(a)Preparation of the trainee (b) Presentation of the task (c) Performance
of the task by the trainee (d) Follow up (e) All are steps in the model
5. An organization’s values, beliefs, expectations, attitudes, ideas, and
behaviours constitute its
(a)Climate (b) philosophy (c) dominant values (d) culture
6. Fear of the unknown
(a) Motivates to embrace change (b) refers to the process of change
rather than to the consequences of change (c) is related to the
uncertainties associated with change (d) All of the above
7. Power and influence
(a) Are usually altered by change (b) generate novel ideas for new use of
resources and thus are helpful in generating change (c0 are increased for
managers during QWL programmes (d) All of the above
8. Managers should
(a)Anticipate the sources of resistance 9b) be able to identify the types of
resistance (c) learn how to overcome resistance (d) All of the above
9. Reducing the forces maintaining the organization’s current
behaviour is known as
(a) Moving (b) Refreezing (c) Unfreezing
QUIZ 2