DAFTAR ISI

SAMPUL…......................................................................................................... i
KATA PENGANTAR ....................................................................................... ii
DAFTAR ISI ...................................................................................................... iii

BAB I PENDAHULUAN

A. Latar Belakang ........................................................................................ 1

B. Tujuan .............. ....................................................................................... 3

C. Pengertian dan Ruang Lingkup................................................................ 4

D. Konsep Dasar……................................................................................... 4

E. Metodologi………................................................................................... 5

BAB II PROFIL RSUD ANDI MAKKASAU

A. Sejarah RSUD Andi Makkasau................................................................ 10

B. Aspek Legalitas...……………………...................................................... 12

C. Lokasi Bisnis…………......…................................................................... 12

D. Gambaran Produk Jasa Pelayanan dan penunjang Pelayanan .................. 15

E. Isu-Isu Strategis………………................................................................. 17

I. Tantangan dan Peluang Pengembangan Pelayanan.............................. 17

II. Isu-Isu Starategik Pelayanan Rumah Sakit........................................... 25

III. Isu-Isu Pelayanan Kedokteran………….............................................. 28

BAB III ANALISA LNGKUNGAN BISNIS

A. Analisa Lingkungan Internal....................................................................... 35

B. Komitmen SDM.......................................................................................... 56

C. Pengembangan dan Pemeliharaan Infrastruktur......................................... 58

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BAB IV ARAH BISNIS RSUD ANDI MAKKASAU

A. Nilai Dasar ................................................................................................. 83

B. Motto Pelayanan…….................................................................................. 84

C. Visi . ............................................................................................................ 84

D. Strategi Kebijakan Dasar dan Indikator Kinerja.......................................... 86

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