c
c
c.
c
: MIS and information systems, Types of
Information Systems: Operations Support Systems, Management Support Systems,
Expert Systems, and Knowledge Management Systems.Information Systems for
Strategic Management: Competitive Strategy Concepts.
c
c
: Strategic Role of Information Systems.Integrating Information Systems
with Business Strategy, Value Chain Analysis, and Strategic Information Systems
Framework ,; Systems approach to problem solving; Business Process Reengineering
(BPR); Internet worked enterprise in MIS, Extranet; Enterprise communication and
collaboration .
c!
"
: Identification of Applications, Business Planning
Systems and Critical Success Factors, Method of Identifying Applications, Risks in
Information Systems.Resource Requirements for Information Systems: Hardware and
Capacity Planning, Software Needs, Procurement Options ² Make or Buy decisions,
Outsourcing as an Option.
c.
c&.
'$ %% : MIS support for decision making; Decision support
systems; Tools of business support systems: what if analysis, sensitivity analysis, goal
seek analysis, optimisation analysis.
c(.
')% c
: System Development Cycle; System Analysis; System
Design (DFD and ER diagrams)
c*.
%%$: Cross-functional MIS; ERP; CRM; SCM; Transaction processing;
Artificial intelligent technologies in business: neural network, fuzzy logic, genetic
algorithm, virtual reality; Executive Information System; Expert Support Systems;
Security and Ethical challenges
+ ,-
1. Kenneth, Laudon and Jane Laudon : MIS: Managing the Digital Firm. Pearson
Education.
$ ,-
1. Turban, E., McLean, E. and Wetherbe, J.: Information Technology for Management:
c .
/
#
c-
c-
Ingraining ethical process in life & work Relevance of ethics in the marketplace.
c!-
c-
Board of Governors; Role and responsibilities, Ethics and Environment; The ethics of
Consumer protection and environment.
c&-
Business and its internal constituencies: Employee issues, the individual in the
organization.
c(-
c*-
$+ ,-
c
c
c!
c
c&
c(
c*