DAFTAR ISI

HALAMAN JUDUL.................................................................... i
PERSETUJUAN PEMBIMBING..............................................
.......................................................................................................ii
HALAMAN PENGESAHAN......................................................
.......................................................................................................
iii
MOTTO........................................................................................
.......................................................................................................
iv
PERSEMBAHAN........................................................................
.......................................................................................................v
PERNYATAAN KEASLIAN......................................................
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vi
ABSTRAK....................................................................................
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vii
ABSTRACT...................................................................................
.......................................................................................................
viii
KATA PENGANTAR...............................................................
....................................................................................................
ix
DAFTAR ISI.............................................................................
....................................................................................................x
DAFTAR TABEL.....................................................................
....................................................................................................
xi
DAFTAR LAMPIRAN.............................................................
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xii

BAB I PENDAHULUAN
A. Latar Belakang Masalah..................................................
........................................................................................1
B. Batasan Masalah..............................................................
........................................................................................
11
C. Rumusan Masalah...........................................................
........................................................................................
11
D. Tujuan Penelitian.............................................................
........................................................................................
12
E. Manfaat Penelitian..........................................................
........................................................................................
12
F. Penelitian Terdahulu........................................................
........................................................................................
13
G. Metode Penelitian............................................................
........................................................................................
17
1. Jenis dan Pendekatan Penelitian............................
 ..............................................................................
17
2. Waktu dan Lokasi Penelitian.................................
..............................................................................
18
3. Subjek/ Informan Penelitian..................................
..............................................................................
19
4. Sumber dan Teknik Pengumpulan Data................
..............................................................................
20
5. Teknik Analisis Data.............................................
..............................................................................
22
H. Sistematika Penulisan......................................................
........................................................................................
26

BAB II KAJIAN TEORI

A. Bank Syariah...................................................................
........................................................................................
29
1. Pengertian Bank Syariah.......................................
..............................................................................
29
2. Fungsi Utama Bank Syariah..................................
..............................................................................
30
 3. Ayat Al-Quran Tentang Bank Syariah..................
..............................................................................
32
4. Jenis-jenis Bank Syariah.......................................
..............................................................................
33
B. Merger 3 Bank (Bank Syariah Indonesia).........................
...........................................................................................
36
1. Pengertian merger .......................................................
.....................................................................................
36
2. Merger 3 Bank Syariah................................................
.....................................................................................
37
3. Ayat Al-Quran tentang tujuan Merger 3 Bank............
.....................................................................................
38
C. Teori Performa...................................................................
...........................................................................................
39
1. Pengertian Performa....................................................
.....................................................................................
39
2. Ayat Al-Quran Tentang Performa...............................
.....................................................................................
41
3. Metode Penilaian Performa.........................................
 .....................................................................................
42
4. Elemen Pokok Penilaian Performa............................
...................................................................................
43
5. Tujuan dan Manfaat Penilaian Performa....................
...................................................................................
45
D. Automatic Teller Machine (ATM)...................................
........................................................................................
46
1. Pengertian ATM........................................................
...................................................................................
46
2. Ayat Al-Quran Tentang ATM...................................
...................................................................................
54
3. Komponen ATM.......................................................
...................................................................................
56
4. Jenis-jenis ATM........................................................
...................................................................................
56
5. Indikator Performa ATM ..........................................
...................................................................................
57
6. Jenis-jenis Mesin ATM..............................................
...................................................................................
59
 7. Proses Kerja Mesin ATM .........................................
...................................................................................
59

BAB III GAMBARAN UMUM PERUSAHAAN

A. Sejarah Bank Syariah Indonesia (BSI)..........................
......................................................................................
62
B. Visi Misi Bank Syariah Indonesia (BSI).......................
......................................................................................
64
C. Struktur Organisasi BSI.................................................
......................................................................................
66
D. Produk Tabungan BSI...................................................
......................................................................................
67
E. Nilai-nilai Perusahaan ..................................................
......................................................................................
68
F. Produk Bank Syariah Indonesia (BSI) ..........................
......................................................................................
68

BAB IV HASIL PENELITIAN DAN PEMBAHASAN

A. Hasil Penelitian...............................................................
........................................................................................
85
 B. Pembahasan.....................................................................
........................................................................................
115

BAB V PENUTUP
A. Kesimpulan.....................................................................
........................................................................................
123
B. Saran................................................................................
........................................................................................
123

DAFTAR PUSTAKA