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Andrew H. Van De Ven Engaged scholarship - A guide for organizational and social
research
He quoted ³The formulation of a problem is often more essential than its solution,
which may be merely a matter of mathematical or experimental skill´ (Albert Eistein
quoted in Getzels and Csikszentminhalyi 1975)
He also quoted - Any scientist of any age who wants to make important discoveries
must study important problems. Dull or piffling yield dull or piffling answers. It is
not enough that a problem must be interesting - almost any problem is interesting if
it is studied in sufficient depth ----- the problem must be such that it matters what the
answer is ± whether to science generally or to mankind. (P B Medawar, Nobel
Laureate in medicines and physiology, 1979)
Formulating the Research Problem ± is the most important task in research because
it plays a crucial role in mapping up the subject/problem and directly affects how
theory building, research design and the problem are solved. However researchers
often put little attention on it. Researchers tend not to be problem minded but are
more of solution driven by focusing on models and theories for the problem.
- Choosing a solution (Polya 1957; March and Simon 1958; Halpern 1996;
Deutsch 1997; McGrath and Tschan 2004)
SITUATIATING A PROBLEM
As a result, Eden et al. (1983: 2-3) point out that people pay attention to certain
things, selecting those having a particular significance for themselves, and ignoring
the rest.
A problem can be viewed as having a foreground and a background, a focal area, and
a context (Abbott 2004:138).
As a result, Andrew H. Van de Ven (2007) point out that a problem¶s definition
largely determines its solution space therefore when situating a problem we need to
be reflective about whose perspectives will take foreground and background in
situating the problem domain.
The research puts bankers and the financial services managers in the foreground
because it is a business research. This is based on the assumption by Andrew H. Van
de Ven(2007) that business studies managers are often put in foreground and the
policy makers and other stakeholders are on the background.
The research focuses on the problem and situations experienced by bankers and
financial services managers because of adopting westernized/modernisedproduct
risk assessment and decision making analysis models. The concerns of financial
institutions employees, local politics, external regulations, technology and
infrastructure in the communities where the businesses are operating would be
treated as context in the problem domainor as part of the background i.e. the
manager¶s problem.
The research further focuses on the financial services managers as the foreground of
the problem because Andrew H. Ven de Ven (2007) states that management
practitioners, tend to focus on the immediate and particular problem they are
experiencing in running an organisation while policy makers are more concerned
with general views of problems affecting a larger population. This will bring the
research problem into an argument about the failure by financial services managers
to understand the risks associated with financial products and decision making
analysis models they were dealing in until such time when global crisis like the
Lehman brothers happens.
As Andrew H.Van DE Ven states the more you ground a research problem in reality
from a user¶s perspective the more you learn to appreciate the multiple dimensions
and manifestations of a problem and its solution space. How do you ground a
problem
Mark Saunders, Philip Lewis and Adrian Thorn hill in their book Research Methods
for Business Students 5TH ED.
(G Haury and Cronhang 2005; Smith and Danety 1991) said formulating and
clarifying the research topic is the starting point of your research project and once
you are clear about this, you will be able to choose the most appropriate research
strategy and data collection and analysis techniques.
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Beware of research questions that are too easy and don¶t fall into the trap of
asking research questions that are too difficult.
Clough and Nut-brown (2002) used what they call Goldilocks tests to decide
status of a good research question i.e. is it too big, too small, too hot or just
right.
Research questions must be just right meaning those questions that are just
right for investigation at this time
You must avoid research questions that will not generate new insights.
One important theory in writing research questions and objectives, Gill and
Johnson (2002:229) highlighted that theory is defined as formulation
regarding the cause and effect relationship between two or more variables
which may or may not have been tested
While Button and Staw (1995), Whetten (1989) said that what is passing as
good theory includes a plausible, coherent explanation for why certain
relationships should be expected in our data.
In your research what is required is to contain theory by coming up with a
logical argument to explain the reasons for the described phenomenon i.e. the
key word here is µwhy¶ did things you describe occur? What is the logical
explanation?
Sutton and Staw (1995:375) sum up stating that theory is about the
connections between phenomena, a story about why events, structure and
thoughts occur. Theory delves into underlying processes so as to understand
the systematic reasons for a particular occurrence.
Theory should explain the phenomena, analyse relationship, compare what is
going on in different research settings, product outcomes and generalise.
Fisher 2007 quoted if a man begins with certainties, he shall end in doubts; but if he
will be content to begin with doubts, he shall end in certainties. Francis Bacon
(1561-1626), quoted in Scott (2002:115)
Fisher (2010) highlighted that writing a project proposal is divided into 3 categories
2. Designing the project, deciding style of research, and how the project is going
to be tackled
Choosing a topic is very critical and it must include the following factors ±
1. The topic must interests, excites the researcher & targeted group
2. The topic must be something that is not easily taken by events within a
year¶s period
3. The topic must be broad enough to sustain the research but not too broad to
cause confusion.
4. The topic must fit in within the assessment criteria of your course
5. The topic must be designed in such a way that you will have access to the
people who can answer your research question either by interview,
questionnaire
Indentify broad topic & academic discipline(s) - this involves
personal interest. Below is my random thinking of what came into my mind as my
problematic situation in my work place which is a financial services organisation
and the problem is focused on financial products risks and investments decision
making models, the Zimbabwean financial sector, the global financial sector at
larger.
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2. Why do we have the Zimbabwean financial crisis when global financial risks
analysis and investments decision making models are there to mitigate the
risk?What are the reasons why the global financial models failed to help
mitigate the Zimbabwean financial crisis? Explain the unique
economicenvironment, hyper inflation environment, political crisis and
sanctions as the drivers why these models failed to help stabilize the
Zimbabwean situation. What were the effects to my current working
environment?
3. What are the effects of the adopted westernized risks analysis and investment
decision making models to my current work environment. What are the likely
future problems if this is not addressed?
5. There is lack of tailor made risks analysis and investments decision making
models from emerging economies to save their unique financial and political
situations.
9. Do emerging markets need to develop their tailor made financial products risks
analysis and investments decision making models for themselves and
differentiate them according to micro-economic and political environmental
situations. Give examples of emerging markets where it was impossible to adopt
any global financial model to mitigate financial risksbecause they were not
suitable for the crisis e.g. Zimbabwean situation.
11. Talk about the human aspect-do emerging markets has the expertise to
develop their tailor made models to solve their own future financial crisis.
Please note you cannot do a research on something that has not yet happened as
reported by peters and waterman (1992) that some companies thought analysis could
determine right action and fell the trap of µparalysis by analyses.
-studying a sector
I will also make comparisons on products and services offered in these two different
financial services markets
I will bring human resources comparisons aspect between the two different
economies
The aspect of access to resources between the two different markets is very
important
What are the types of models that are applied in modern world economies and those
that are applicable to the emerging economies?
at this stage the researcher is suppose to brainstorm and list as many different issues,
problems and research questions that arise from the broad strategic question as much
as you can do.
By now the researcher should be dwelling on research questions and not strategic
questions. Research questions are those that someone can go out and find answers
and normally they refer to what is happening or what has happened
Questions, puzzles and issues that quickly came into my mind about my chosen
research problem include the following-
What comparison can you deduce between emerging and modern world financials
servicestools?
Are the products and services offered different and if yes in what way do they differ
in results and if no what are the effects.
The environmental difference in terms of political and economical scales, how they
affect the management of financial institutions in making investments decisions.
Is the level of understanding, application and adoption of these models the same in
both economies?
There is lack of financial resources to create models that match western countries
models levels.
How can 3rd world financial services institutions create their own product risks
analysis and decision making models rather than westernization?
(1)| Do both markets enjoy the same mileage by using the models?
(2)| What are the type of risks and decision making models found in both
economies?
(3)| What are the levels of understanding in using the models?
(4)| Do both markets interpret and implement the models in the same way?
(5)| Do managers in both markets have the same views on the role of the
models?
(6)| Do the financial services managers share the same culture and values in
implementing these models?
(7)| Do both markets enjoy the same political and economical benefits?
(8)| Are the playing fields the same in terms of human expertise, technology
availability and financial resources accessibility?
(9)| What about the financial muscles to attract the right expertise and
materials is it the same?
(10)| What are the negative/positive effects of using the same risks analysis and
decision making models in two different environments?
(11)| What are the effects of westernization of these models by 3rd world
countries?
(12)| what has caused 3rd world to adopt developed countries models?
(13)| What is the level of damage caused by the global financial crisis in US to
the 3rd world countries?
(14)| Does globalization and standardisation work in both markets
At this stage the researcher should have a clear picture of what the topic is going
to talk about. It is worthwhile to discuss with your supervisor, colleagues and
other managers to see whether they agree with you that the topic is very
important. You also need to do a preliminary literature review to see what
others have done and whether there is enough literature to use on your
research topic.
this is the final stage where you are suppose to ensure that you are clear in what
you are doing by framing your research question in plain English as a question
Your research questions must intrigue and interest you and must be open and avoid
assumptions.
Designing my project
A research proposal is a document which indentifies the purpose and focus of your
research problem, also describes the broad nature and style of the project this was
stated by Colin fisher (2007).
Colin fisher (2007) further explained that you need to indentify the following as part
of your research proposal.