SUMMARY OF QUALIFICATIONS

A Senior Consultant with over 10 years of professional information technology ex

perience with broad knowledge of hardware, software, security, and networking te
chnologies accompanied by a powerful combination of analysis, implementation, an
d support. Areas of expertise include network security, firewalls, web proxy, in
trusion detection and prevention. Prior to joining Accuvant, provided superior s
upport on high severity/high profile business-impacting issues across all Check
Point products as a Tier 3 Escalation Engineer at Check Point Software. Before
joining Check Point Software, worked for leading computer system companies inclu
ding Dell and Advanced Micro Devices, developing, managing, and maintaining test
ing strategies.
Certifications:
JNCIA-FWV, CCSE+ NGX, CCMSE NGX Plus VSX, CPCS-Connectra/InterSpect/Integrity, C
rossbeam XOS Specialist & VSX, RSA CSE DLPS, WWS-101TPC-V7.0: WWS v7
PROFESSIONAL EXPERIENCE
ACCUVANT, INC - Dallas, Texas 2008 - Present
Senior Security Technology Solutions Consultant
Security Consult assisting customers with design, implementation, upgrades and i
ssue resolution. Working with various security products that address security is
sues internally and at the perimeter. Rapidly learned new technology to fulfill
customer obligations.
* Manage and Support Juniper Firewall/NSM implementations, BlueCoat Proxy SG, T
ipping Point IPS, and F5 Big-IP ASM and LTM across multiple campus networks with
approximately seventy thousand nodes combined.
* Supported and Implemented Check Point SCS, Provider-1, Firewalls, Site to Sit
e VPNs, new installs and upgrades.
* Design and implementation of transparent proxy using WCCP via Websense V10000
, Websense Security Gateway, Web Content Gateway, Network Agent, DC Agent, Webse
nse Manager, and SQL log database.
* Design and implement solutions for BlueCoat Proxy SG Forward Proxy in transpa
rent redirection mode utilizing WCCP in two multi site core enterprise clustered
environments.
* Strong experience troubleshooting network routing configurations, firewall po
licy configuration, and intrusion detection policy configurations with emphasis
on maintaining standard security practices.
* Customer support for new Juniper SRX Firewall technology for presales efforts
.
* Supported many customers in general firewall, IDS, networking, and large scal
e management implementations while consistently exceeding client expectations th
rough timely solutions delivery, knowledge sharing, and customer education.
CHECK POINT SOFTWARE TECHNOLOGIES - Irving, Texas 2005 - 2008
Escalation Engineer
Escalation Engineer for a high-level global support center of enterprise interne
t security products. Provided technical support for all Check Point products by
directly assisting Security Engineers by independently identifying, troubleshoot
ing, documenting, and replicating customer issues for resolution, and track reso
lution through problem solving cycle.
* Supported all Check Point enterprise security products including Provider -1,
Eventia Suite, SmartCenter Server, ClusterXL, SecureXL, VSX, Connectra, VPN-1 P
ower/UTM-1, FloodGate-1/QOS, Integrity Clientless Security, SecureClient, SecuRe
mote, InterSpect, Safe*Office, SecurePlatform, SmartDefense, SmartLSM, VPN-1 Edg
e, etc. on SecurePlatform, Crossbeam, Nokia, and Linux Platforms.
* Resolved high severity/high profile business-impacting issues.
* Analyzed customer's environment from the Application Layer to Layer 2 to iden
tify root cause and develop resolutions ranging from complex configurations to b
ug fixes.
* Consulted customers with design, deployment, and management of fully meshed a
nd star topology VPNs as well as Multiple Entry Point, Wire Mode Route Based VPN
s, and Remote-Access VPNs.
* Extensive experience in deploying hot fixes and implementations of major vers
ion upgrades.
ADVANCED MICRO DEVICES - Austin, Texas 2000 - 2005
HW/SW Test Characterization Platforms & Processor Validation Developer
Member of a small team created as an effort to consolidate and focus organizatio
nal responsibilities, shifting support of all testing organizations within AMD's
Computational Product Group to one development team. Integral part in an effor
t to gather and consolidate years of testing procedures created by many teams, e
liminated unnecessary overlapping of test coverage, duplicate hardware and use o
f human resources. Accomplished significant reductions in test times while incre
asing test coverage.
* Analyzed specifications outlined in chipset feature maps and developed test p
lans accordingly.
* Maintained and developed MS Excel test templates for Electrical testing that
accomplished complex mathematical calculations via VBA code.
* Worked closely with the software development group to beta test and develop t
esting procedures for the Xen Opensource Hypervisor for Server Virtualization..
Senior Compatibility Test Lead
Managed a technical team in validating internal reference design hardware and th
ird-party software supporting AMD's seventh and eighth generation CPU architectu
re. Scope of responsibility includes creating issue tracking and testing templat
es, utilizing Excel VB Editor, creating test plans and collaborating with Mother
board and Chipset teams to ensure thorough testing, issue tracking and timely re
solution on issues. Standard procedure included simultaneously planning and mana
ging a continuously changing project load of 5-10 unique projects.
* Implemented efficient procedures, reducing test time by as much as 50%.
* Designed and developed automated issue submission template, gathering accurat
e and complete data that facilitates issue troubleshooting and prompt resolution
.
Desktop Engineer
* Worked as a Tier 2 support technician.
* Built, maintained, and diagnosed Windows 2000 / XP workstations and laptops.
* Diagnosed and corrected software and hardware issues with our 500+ PC user ba
se.
* Re-wired and modernized the network closets with new Cisco switches and route
rs.
* Heavy interaction with users on a daily basis. Configured TCP/IP settings and
Exchange email
DELL COMPUTER CORPORATION - Austin, Texas 1997 - 2000
Call Avoidance Engineering Technical Analyst
Team Lead for the development of a Call Avoidance preemptive support tool. Dutie
s entailed communicating with third-party software developers, evaluating hardwa
re and software, and developing test methodology and reporting strategy. Our foc
us was to reduce potential issues that would prompt customers to pick up the pho
ne and call in for Technical Assistance.
Laptop Engineer
Developed and executed test procedures for Dell Latitude product line. Position
involved developing test procedures, managing system qualification and engineeri
ng projects, identifying BIOS and operating system issues, performing root cause
analysis and validating vendor side code changes and driver scripts.
Desktop Technician
Member of an email migration team. Responsibilities included taking inventory of
users' hardware and software, installing hardware components, configuring and t
roubleshooting applications, responding to IT trouble tickets and resolving gene
ral end-user issues.