821 Astoria Park Drive, Bakersfield, CA 93311

Professional Summary
A highly experienced Project Management Professional with over fifteen years of
progressively increasing responsibilities, who has consistently demonstrated the
ability to lead diverse teams of professionals to successful completion of comp
lex projects in a variety of highly competitive markets, cutting edge technologi
es and fast paced environments. A leader with the proven track record of Process
Optimization and Risk Management who has consistently delivered successful proj
ects, from design to deployment, on time and on budget.
Key Characteristics
* Natural Leader
* Result Oriented and Service Focused
* Motivator who inspires sense of ownership
* Challenging situations handler
* Strong Program, Project and Product Manager
* Creative, Decisive, Diplomatic and Tactful
* Strategic Thinker
* Seasoned Recruiter and Trainer
* Excellent Communicator ( Oral and Written)
* Complex Problem Simplifier
* Develops strong Relationships
Professional Accomplishments
Projected administrative costs savings of 50% ($1.62 Million)
* Recommended system automation for contract labor segment of Catholic Healthcar
e West (CHW)
* Led project from needs analysis, design, production and eventually provided su
pport
* New system provided CHW capability to send data electronically to its contract
agencies and maintain paperless records
* Managed successful setup of Project Office to establish unified project method
ology and standards to form a process cycle
* Defined and developed Key Performance Indicators
* Measured project success and identified risks before they impacted the project
* Developed and incorporated activities templates
* Created MS Project plan with over 500 line items with core and optional activi
ties defined for each facility
Highly effective inside and outside Management Professional
* The only person hired by CHW as a Consultant after Ceridian Employer Services
decided to close down the Time and Attendance Division by the end of 2007
* Spearheaded several application deployment initiatives that included; Requirem
ents gathering, establishing Service Level and Operational Level Agreements, Cha
nge Control System, Service Provisioning, Service Continuity, Disaster Recovery
Systems and more
* Developed organizational standards for Opportunity Life Cycle Management-Produ
ct Demonstration, Account implementation to Account Management, Order Processing
, Pricing, Negotiations, Approval and passing it to operational management
* Managed as many as ten Project Managers and up to 44 members under the Program
Manager and was recognized for taking initiatives in keeping projects aligned t
o corporate short and long term strategic objectives
* Led team in establishing partnership with a Ceridian vendor (USI) to co-manage
a program valued at $20 million and was recognized for the value-added solution
delivered
* Worked effectively with third party vendors, internal teams and external teams
* Led team meetings to monitor vendor performances and took corrective actions f
or a smooth and firm vendor-client relationship
* Responsibly kept Project Managers' utilization above corporate-defined bench m
arks
Consistently the most requested Trainer for internal and external projects
Work History
* Program Manager
Sameh, LLC Los Osos, CA
Main Client: Catholic Healthcare West
01/2008-Present
* Program Manager
Ceridian Employer Services Louisville, KY
Main Client: Catholic Healthcare West
08/2005-12/2007
* Senior Project Manager
Ceridian Employer Services Louisville, KY
07/2000-08/2005
* Implementation Manager
* Implementation Manager
* Account Manager
Ceridian Employer Services New Albany, IN
Ceridian Employer Services Columbia, MD
Ceridian Employer Services Philadelphia, PA
05/1997-07/2000
05/1995-04/1997
09/1993-05/1995
Education
05/1997-07/2000
* BA Business Economics
University of California
Santa Barbara, CA
06/1991
Computer Skills
* Programming Languages: Various business software including Unibase, .net and
Java
* Software: All MS Office modules including MS Project.
* Networking: LAN, WAN, POP, SMTP, VPNs, ISDN, DHCP, TCP/IP, WINS and DNS
* Other: Worked with Crystal Reports; Lawson, Paychex, ADP, Stromberg, Ultimate
and Kronos among others
Memberships/Certifications
* Six Sigma: White Belt 200
* Member of American Payroll Association.
* Microsoft Certified: C-N146MC Windows XE
Awards and Recognitions
* Ceridian Star: 2002-2006
* VP's Award for Outstanding Service: Ceridian Employer Services 1994-2006
* VP's Award for Process Development: Ceridian Employer Services 1994