O B J E C T I V E

Seeking clients who need a well organized professional to manage their inner off
ice needs. My aspiration is to utilize my potential and sense of obligation for
fulfilling the goals of the organization.
Looking to telecommute and seeking contract, temporary, full time, or part time
work. I possess a fully equipped home office and retain three years of experien
ce as a professional virtual assistant.
S K I L L S
â–º A highly organized and detail-oriented professional with over 20 years' experien
ce providing thorough and skillful administrative support to senior executives a
nd colleagues at all organizational levels.
â–º An independent and self-motivated professional with excellent organizational ski
lls.
â–º Dedicated and focused; able to prioritize and complete multiple tasks and follow
through to achieve project goals.
â–º Computer skills include: Microsoft Word, Microsoft Excel, PowerPoint, Publisher
, Outlook Express 6, QuickBooks Pro, Adobe Acrobat Reader.
E X P E R I E N C E
July 1999-Present
Taylor Management Associates, LLC., Smyrna, TN
Business Operations Manager/Co-Owner
ï ¶ Created company policies and procedures manual for new and existing employees.
ï ¶ Produced highly effective organizational filing systems, filing and off-site sto
rage, resulting in easy access to critical information and streamlined office fu
nctioning.
ï ¶ Prepare and maintain all AIA contracts and cost status sheets for individual pro
ject budgets.
ï ¶ Create feasibility studies for clients to determine patient base and location.
ï ¶ Prepare company reports and expenses.
ï ¶ Compose correspondence; proof and edit documents to ensure accuracy and consiste
ncy.
ï ¶ Create marketing brochures for advertising purposes.
ï ¶ Schedule and coordinate meetings and conferences.
ï ¶ Arrange travel for company meetings, conferences and site visits.
ï ¶ Manage all accounts payable and receivable functions; including payroll and comp
any insurance.
July 1998-May 1999
GAMBRO Healthcare Patient Services, Inc., Brentwood, TN
Administrative Assistant
ï ¶ Reported to National Director of Project Development & Department Manager and su
pported thirteen (13) Regional Project Managers. Prepared and maintained all AI
A contracts, cost status sheets for individual project budgets and created proje
ct status reports. Maintained filing system of financial information, arranged t
ravel, scheduled and coordinated departmental meetings and conferences.
January 1997-May 1998
U.S. Acceptance Services, LLC., Nashville, TN
Administrative Assistant
ï ¶ Provided administrative support to Account Executives, processed merchant applic
ations, commissions and payroll, assisted manager in training new account execut
ives, provided customer service support to merchants, drafted all correspondence
and documents and managed all accounts payable and receivable functions.
December 1995-December 1996
PMT Services, Inc., Brentwood, TN
Regional Office Manager
ï ¶ Provided administrative support to Regional Manager and Account Executives, proc
essed merchant applications and commissions, assisted manager in training new ac
count executives, provided customer service support to merchants and acted on be
half of Regional Sales Manager in his absence.
October 1994-December 1995
Nob Hill Villa Apartments, Nashville, TN
Leasing Consultant
ï ¶ Presented model apartment to potential tenants, typed and witnessed tenant lease
s, reviewed credit reports, maintained filing system, answered multi-line switch
board, coordinated cleaning of apartments, processed work orders and published m
onthly newsletter for tenants.
July 1987-October 1994
Service Merchandise Company, Inc., Brentwood, TN
Executive Secretary 1989-1994 / Departmental Secretary 1987-1988 / Entry Level S
ecretary 1987
ï ¶ Updated real estate & surplus property reports and lease summaries; scheduled an
d coordinated meetings and conferences, arranged corporate travel for Vice Presi
dent of Real Estate and two Directors, composed correspondence and documents, es
tablished and maintained department filing system, answered a high volume of inc
oming calls and in-person inquiries from clients and colleagues and coordinated
Muscular Dystrophy Association annual mass mailings & Memorial Dinner arrangemen
ts.
E D U C A T I O N
Millington Central High School, Millington, TN
HOME OFFICE EQUIPMENT
COMPUTER: Windows XP Professional, Speed: 1.80 GHz, Memory: 704 MB, Hard Drive
Capacity: 149 GB, DSL
PRINTER: HP Business Inkjet 1200n & Brother MFC-8500
FAX/SCAN/COPIER: Brother MFC-8500
SOFTWARE INSTALLED IN HOME OFFICE
Windows XP Professional, MS Word 2003, MS Excel 2003, MS Access 2003, MS Outlook
2003, MS PowerPoint 2003, MS Publisher 2003, Outlook Express 6, QuickBooks Pro
2009, Adobe Acrobat 9 Reader, Norton AntiVirus, Shoeboxed, eFax.
REFERENCES AVAILABLE UPON REQUEST