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CHARLES DICHIRICO

804 Boxthorn Avenue


Newbury Park, CA 91320 H- (805) 499-3435 C- (805) 236-3846
SUMMARY
HUMAN RESOURCES generalist and business partner with over 10 years managing HR s
taff for small to mid-sized companies in the entertainment, biotech, casualty in
surance, telecommunications, outsourced logistics and repair in manufacturing an
d service industries. An HR leader who uses excellent interpersonal and computer
skills, diverse experience, business acumen and an MBA to apply HR subject matt
er expertise for strategic and tactical alignment with client objectives.
* Employee relations and investigations
* Federal and state labor law
* Organizational design and change
* HR policy development & implementation
* Recruitment and staffing
* Performance management
* Compensation and bonus administration
* HR risk analysis and reporting
* Delivery of training for compliance and development
* HR audit and process improvement
PROFESSIONAL EXPERIENCE
Technicolor Home Entertainment Services, Camarillo, CA 2007 - 2009
Technicolor HES provides disc manufacturing (CD, DVD, Blu-Ray), replication serv
ices and 3rd party logistics and distribution solutions to the consumer entertai
nment industry. Worldwide employee population exceeded 16,000 with revenues over
$7 billion.
Manager, Human Resources
* Administered employee relations issues involving new hire on-boarding, invest
igations, terminations, vacation balances, employee time and attendance issues;
corporate ethics and sexual harassment training, upgraded security practices and
training, and performance coaching and counseling.
* Designed and implemented changes in HR procedures that resulted in successful
compliance for Corporate Audit and SOX including audits with external clients s
uch as Disney, Microsoft, Motion Picture Association of America, Universal Pictu
res, and more.
* Led HR team of 5 and partnered with corporate client groups such as Optical M
anufacturing, Distribution, Sales, Transportation Operations, Finance, Engineeri
ng and Executive staff to effectively implement a multi-phased reduction in forc
e (RIF) from over 500 employees to less than 300, e.g., one phase resulted in 7.
9% annualized cost savings.
* Met and exceeded performance management goals resulting in receipt of bonuses
plus merit increases.
Amgen, Inc., Thousand Oaks, CA 2006 - 2007
Amgen is a leading human therapeutics manufacturing company in the biotechnology
industry.
Human Resources Business Partner (Consultant via Act-1 Personnel Services)
* Coached client management in employee relations investigations and effective
organizational or change management strategies that resulted in meeting performa
nce calibration and management deadlines as well as preparation for first compan
y layoff
* Delivered human resources services to over 500 employees across client groups
of Research, Medical Science and Facilities Engineering resulting in high satis
faction ratings from client groups as demonstrated by an extension of temporary
assignment for maximum term limit.
* Implemented corporate initiative for SAP Human Resources Management system re
sulting in on-time automation of compensation and performance programs for clien
t groups
Answer Financial, Inc., Encino, CA 2004 - 2005
Answer Financial, Inc. is one of the largest online personal insurance agencies
in the United States with over 300,000 active policies for auto, life, fire and
specialty casualty insurance.
Director, Human Resources
* Conceptualized, implemented and streamlined a talent acquisition and recruitm
ent program resulting in over 360 hires in a nine-month period.
* Delivered training for selection interviewing and HR services and managed the
performance of 3 direct reports for HR compliance, administration and support o
f client groups resulting in rapid growth from 300 to over 500 employees.
* Analyzed and improved compensation practices through benchmarking resulting i
n retention of key talent in a call center environment.
Somera Communications, Inc., Goleta, CA 2004 - 2004
Somera Communications was an equipment broker selling refurbished and new teleco
mmunications equipment for legacy networks. Its product database included microw
ave, switching, transmission, access, power, and wireless equipment purchased fr
om manufacturers and carriers.
Consultant Director, Human Resources
* Contracted to revise and implement the performance management program that al
lowed for quicker appraisals and provided merit increases to affected employees
on time and within the 3.5% budget for the first time in three years.
* Created first compensation leveling program which integrated new hire offers,
performance bonus levels, and stock option awards that decreased the time to hi
re by two weeks and allowed for the retention of key employees who were in the p
rocess of leaving.
* Delivered human resources services for multi-site sales and repair operations
, e.g., sales training program was implemented with The Lawrence Group resulting
in strategic and tactical improvements between Sales, Repair Operations and Sal
es Administration.
CNM Network, Inc., Simi Valley, CA 2001-2003
CNM Network was a sales pioneer of VoIP technology and delivered domestic call o
rigination, long distance transport and termination to the telecommunications pr
oviders in the world.
Director, Human Resources
* Partnered with executive management to deliver strategic human resources prog
rams that directly facilitated corporate revenue growth from $100,000 to over $3
0 million in a two year period.
* Established corporate governance, policies, and other compliance programs in
alignment with the various federal and state employment laws, e.g., successful d
efense of OSHA non-compliance complaint with no penalty or fine.
* Effectively matched talent acquisition programs to corporate growth resulting
in the acquisition of over 211 sales, engineering, and corporate staff, while m
anaging two recruiters, a training supervisor and three assistants.
* Conceptualized and implemented compensation programs to link performance ince
ntives to corporate success, e.g., sales commissions plus base salaries and crea
ted job families with job descriptions.
* Lead team which developed sales training and performance programs resulting i
n a 200% increase in total sales revenues over a 1 year period.
NORTEL NETWORKS, Simi Valley, CA 2000-2001
Nortel's technologies were designed to help eliminate today's telecommunication
barriers to efficiency, speed and performance by simplifying networks via Router
s which connected people to the information they needed, when they needed it.
Senior Manager, Human Resources
* Delivered human resources services to client group of 750 telecommunications'
employees in the United States and Canada.
* Partnered with the division General Management to implement effective perform
ance, compensation, and employee relations' business solutions for the Simi Vall
ey site that resulted in the distribution of 400,000 stock options and bonus inc
entive.
* Facilitated organizational change management for the integration of two acqui
sitions, which included employee relations, training and development solutions,
conflict resolution and team building activities, which resulted in the 1st stoc
k option grant program, a new semi-annual "Success" bonus program, updated salar
y grading/banding compensation program, revised skills assessment and performanc
e management tools, competitive benchmarking, unique incentive and retention pla
ns, & an updated flex-benefits plan.
Data Exchange Corporation, Camarillo, CA 1996 - 1999
DEX is an Outsourced Logistics and Electronic Repair Service provider.
Director/VP Human Resources, promoted and received President's Club Award.
Syncor International Corporation, Chatsworth, CA 1990 - 1995
Syncor was an outsourced provider of radioactive imaging agents via 110 Pharmace
utical locations in 40 states.
Director, Human Resources, promoted and received "Most Improved Department" Pres
ident's Award.
EDUCATION/TRAINING
MBA Finance Concentration, and BSBA Personnel and IR Concentration
California State University, Los Angeles, CA
Organizational Consulting Program Certificate, SKOPOS
PROFESSIONAL AFFILIATIONS
Life Member - National Human Resources Association (NHRA)
National Past President NHRA 2006-2007
National President NHRA 2005-2006 and
President Elect NHRA 2005
Member of Society for Human Resource Management (SHRM)
Former Board Member of Professionals in Human Resources Association (PIHRA)
PROFESSIONAL SKILLS
Highly Proficient in MS Excel, Word, PowerPoint, Outlook, and Windows XP.
Proficient in ADP/EV4 Human Resources Information System (HRIS), Kronos Time and
Attendance System, SAP HRIS, and MS Vista.