11231 Silver Rush Drive * Houston, Texas 77095

281-213-9106 * td4b6f6a@westpost.net

MARKETING, PRODUCTION & TRAINING MANAGER

Results-focused management leader with extensive experience aligning the technic
al and engineering functions of product development teams with the consumer-focu
sed strategies of marketing organizations. Early career background in engineerin
g and manufacturing operations management drives a unique insight into instituti
onalizing innovation, creativity, and continuous improvement throughout the corp
orate value stream. Advanced training expertise with experience developing and m
otivating both hands-on technical personnel and customer-facing sales representa
tives to ensure consistent achievement of big picture organizational goals acros
s corporate functionalities.
________________________________________
AREAS OF EXPERTISE
Marketing Management * New Product Development * Marketing Campaign Strategy & D
evelopment
Product Positioning & Launches * Training Program Design * Curriculum Developmen
t * Training Presentations
Manufacturing Management * Team Building
________________________________________
PROFESSIONAL EXPERIENCE
CYPRESS FAIRBANKS INDEPENDENT SCHOOL DISTRICT, Cypress, Texas * 2007-Present
The state's 2nd largest school district.
Educational Instructor
Contracted to fill in during long-term teacher absences as a "preferred substitu
te" teacher for several schools within the district. Develop and present lesson
plans to ensure student knowledge and understanding of key curriculum standards.
Provide additional tutoring to assist under-performing students in closing lear
ning gaps.
* Attained a superior passing rate for every student on critical benchmark exams
with a firm commitment to meeting the needs of all learning styles by employing
innovative teaching methods, including the continuous incorporation of technolo
gy in the classroom.

GENERAL GROWTH PROPERTIES, Cypress, Texas * 2006-2007

National real estate investment trust (REIT) and Houston's largest master-planne
d community developer.
Marketing Consultant & Master's Intern
Made significant contributions to all aspects of the corporate marketing functio
n while pursuing an accelerated Master's certificate program. Aided in the strat
egic development of marketing materials encompassing the range of traditional an
d new media, designed dynamic PowerPoint and Excel sales presentations for the l
eadership team, and conducted extensive research, analysis, and compilation of d
ata on potential sales leads.
* Streamlined operations and improved marketing team productivity by collaborati
ng with the IT division to create a comprehensive database enabling detailed vie
ws of all ongoing marketing projects among all consultants.
* Delivered critical strategic client information for the sales team by developi
ng an Excel database to compute raw data provided by new residents into a user-f
riendly "Buyer Profile Spreadsheet."
* Established a position as the development's "preferred presenter" with a highl
y effective promotional presentation style designed to specifically target poten
tial client needs.

HOME FRAGRANCE HOLDINGS, Houston, Texas * 2004-2006

Small manufacturer of scented candles and fragrances for the consumer market.
New Product Engineer & Training Specialist
Served as the plant manager's right hand, leveraging a two-pronged background in
manufacturing operations and marketing to ensure synergy, communication, and co
llaboration between the manufacturing and marketing divisions throughout the new
product development and launch phases. Additionally served as the in-house subj
ect matter expert on employee training, spearheading an initiative to overhaul t
he company's staff development program.
* Dramatically reduced customer-reported quality issues by leading strategy team
s to identify and improve manufacturing process problems.
* Aligned employee skills with the needs of the manufacturing operation by champ
ioning, securing approval for, and negotiating the delivery of a formal training
system through an external vendor.
* Enhanced communication of manufacturing procedures for all employees by transl
ating standard operating procedures (SOPs) into pictorial training aides.
* Improved tracking and resolution of production defects by implementing statist
ical process controls (SPC) to perform capability studies.

MARY KAY COSMETICS, Houston, Texas * 1995-2004

Worldwide cosmetic products corporation with more than 1.8M independent beauty c
onsultants.
Marketing & Sales Director
Built a portfolio of more than 200 clients and a down line of consultants from
the ground up by implementing best practice sales and marketing strategies to es
tablish and grow business within a variety of high-potential commercial and cons
umer markets. Led, trained, incentivized, and motivated this sales team while pr
oviding one-to-one consultative sales services to a personal client base.
* Successfully tapped into non-traditional new markets to exponentially expand t
he customer base, such as devising an innovative plan and securing a contract wi
th 2 prominent OB/GYN doctors to provide a special gift to each hospitalized pat
ient.
* Consistently ranked among the company's top sales performers with ongoing achi
evement of the elite annual "Star Sales Consultant" award.

ADDITIONAL EXPERIENCE
COMPAQ, Houston, Texas
Training Manager / ISO 9000 Quality Auditor / Production Supervisor
Progressively advanced from an operations management role directing a 50-member
production team to oversee the ongoing achievement of quality standards and proc
edures throughout a key manufacturing division. Headed a team of professional tr
ainers in the design and delivery of relevant technical and hands-on training pr
ograms for the manufacturing operations staff.

PROCTOR & GAMBLE, Sherman, Texas

Product Quality Manager
Oversaw several components of a major new product launch, including the startup
and commissioning of product quality measurement equipment. Trained production p
ersonnel to ensure consistent achievement of quality and performance standards a
nd the ongoing enforcement of Total Quality Principles across the department.

GENERAL ELECTRIC, Charlottesville, Virginia and Daytona Beach, Florida

Production Supervisor / Process Control Engineer / Manufacturing Engineer / Mate
rial Control Specialist
Selected for a prestigious, 3-year, intensive manufacturing management fast-trac
k program, rotating across assignments spanning all phases of manufacturing oper
ations while pursuing advanced coursework and corporate training through Princet
on University.

EDUCATION
Master's Certificate in Business Marketing * Tulane University, Online Executive
Program
Bachelor of Science in Mechanical Engineering * Lamar University, Beaumont, Texa
s