Network Engineer

Mark Dannenbring
6027 E. Mabury Ave, Orange, CA 92867 * 714-974-7624 * md4c7fea@westpost.net

Five years of network engineering experience with an information technology solu

tions provider involving configuration, installation, administration and trouble
shooting of LAN/WAN infrastructure and security appliances using Cisco routers,
switches, firewalls. A believer in building strong business relationships with b
oth customers and coworker.
Professional Experience
Single Path
Lombard, IL
Network Engineer
2005 - 2010
* Network engineering team member supporting the enterprise of a large student t
ransportation company for a two year period.
* Assisted with the configuration and implementation of Cisco 1800 series router
s to over 700 remote locations.
* Provided network support with use of ticketing system to resolve IP network is
sues for customers with up to 1500 remote locations.
* Configured and implemented Pix and ASA firewall using site-to-site VPN tunnels
, easy-VPN, webvpn, and VPN client configurations.
* Ability to troubleshoot Firewalls using debug and capture commands.
* Responsible for troubleshooting AAA issues related to TACACS+.
* Configuration and installation of Cisco CallManager Express / UC500 Unified Co
mmunications systems.
* Experience with IPCC and Unity Express.
* CallManager 4.x - 7.x administration.
* Built and maintained physical and logical network diagrams using Visio.
* Performed IOS upgrade of Cisco routers, switches, Pix and ASA firewalls.

Technical Skills
Cisco 800, 1700, 1800, 2600, 2800, 3600, 3700 series routers, 1900, 2900, 3500,
3600, 3700, 4500, 6500 series switches, Cisco Pix 500 series, ASA 5500 series, C
UCM, CUCME, UC500, Unity Express, IPCC, Frame-Relay, xDSL, ISDN BRI/PRI, T1, DS3
, SSH, IPSEC, TACACS+, SNMP, SYSLOG, Access Lists, BGP, OSPF, EIGRP, RIP, VTP, S
TP, CDP, HDLC, 8021.q, HSRP, IPSEC tunnel, GRE tunnel.
Certifications
Cisco CCNA Certification - Valid through June 2012
Cisco Express Foundation Field Specialist - Valid through June 2011

Work History
American Presidents Line
Oakland, CA
Manager - Tariff and Process 04/2000 - 07/2004
* Successfully developed the process to transfer data from the company system in
to GT Nexus. Assisted with the mapping of internal commodity codes and descripti
ons to HTS codes.
* Responsible for the maintenance of over 2 million tariff rates, and the develo
pment and publication of global rules tariff.
* Responsible for accuracy of tariff rules and rate surcharges.
* Maintained 1500 page global shipping tariff.

Mitsui O.S.K. Lines

Concord, CA
Pricing Analyst 1997 - 2000
* Successfully increased profitability of key accounts by 400% over a three-year
period. Maintained more than 200 individual service contracts.
* Supported the sales department by providing rate quotations for Service Contra
ct, Bid, and Tariff oriented cargo in both inbound and outbound lanes. Monitore
d accounts through weekly lifting and profitability reports to help identify pot
ential problems or opportunities.
* TWRA conference representative.

Pacific Sales Associates

Orange, CA
Manufacturer Representative - Self Employed 1995 - 1997
National Office Supply
Corona, CA
Sales Trainee 1994 - 1995

Education
Pepperdine University, Malibu, California
Bachelor of Science, Business Administration (1993)