JORDAN ROCK

8056 Nightingale Way * San Diego, California 92123

424-206-0451 * jr4d6a04@westpost.net
ARCHITECT * PROGRAMMER * SYSTEM INSTALLER * FIELD SUPPORT
Automation Control Systems
Dynamic professional with history maximizing performance, quality, capabilities,
and reliability of large systems' hardware and software used in diverse industr
ies,
* Extract and transform unique customer needs into state-of-the-art scalable sol
utions, spearheading consultations, analysis, plans, and implementations.
* Avert time- and cost-consuming downtime, aggressively troubleshooting and reso
lving issues.
* Prevent damage and injury, instituting robust fault tolerance, error recovery,
and safety standards.
* Address and tackle complex obstacles and challenges, creating innovative fixes
and alternatives.
* Go above and beyond call of duty, ensuring customer expectations are not only
met, but surpassed.

Needs Analysis * Strategic & Technical Planning * Software Development Lifecycle

(SDLC)
User Interfaces * Implementations * Database Design * Troubleshooting * Problem
Solving
Fault Tolerance * Error Recovery * Safety * User Training & Documentation * Team
Building

PROFESSIONAL EXPERIENCE
SAN DIEGO STATE UNIVERSITY, San Diego, California * 2010
PLC Team Member - United States Institute for Theatre Technology (USITT) Annual
Conference
Co-planned, constructed, programmed, installed, and manned booth on exposition f
loor educating and demonstrating PLCs and PLC programming. Performed all network
ing of PLCS and their user interfaces. Aided peers with issue resolution.
Achievements:
* Provided creative and entertaining demonstration of control of pneumatics, sol
inoids, and networking techniques directly applicable to theatrical special effe
cts, creating advanced PLC control logic.
* Designed and implemented touch screen user interface and HMI to PLC control lo
gic for PLC demonstration training booth.
* Asked by USITT committee to conduct seminar on PLC networking in place of orig
inal presenter.
Supervisor - San Diego Theatre Arts Research Laboratory (StarLab)
Aided graduate and undergraduate technical students with specialized projects in
diverse areas.
DIRTY DANCING, LTD. (West End Production), London, England * 2006 - 2008
Head of Automation Department & Automation Operator
Managed automation equipment during rehearsals and performances. Conducted preve
ntative maintenance on electrical and mechanical equipment including lifts, winc
hes, and hydraulic systems.
Achievements:
* Coordinated seamless operation of automation equipment during complicated high
-movement show.
* Promoted to Head of Automation Department due to outstanding ingenuity and lea
dership.
STAGE TECHNOLOGIES, LTD., London, England * 2001 - 2005
Manager of Software Development
Led and participated in all aspects of design, implementation, testing, and docu
mentation of control software running on control desks. Performed integration te
sting on platform hardware. Drove continuous improvements. Maintained ISO 9001 c
ompliance. Provided customer support and training.
Achievements:
* Consolidated 2 disparate software control systems and maximized usability, whi
le addressing current and future needs of operators, designing new improved vers
ion of control software.
* Installed and provided global customer training on control desk software at wo
rldwide customer sites.
Continued...
JORDAN ROCK * Page 2 * jr4d6a04@westpost.net

MCUED CONTROL SYSTEMS, San Diego, California * 1999 - 2001

Owner, Architect, Programmer & Integrator
Created, marketed, and sold proprietary automation control system. Designed and
implemented software. Configured, tested, and installed hardware. Authored user
manual. Provided customer training.
Achievements:
* Pioneered successful sole proprietorship based on creation of highly marketabl
e product.
* Developed unique PC-based automation control system from scratch; sold to 2 un
iversities and 2 major theatres in Southern California.
* Served as expert on multiple panels at USITT conferences.
* Maximized safety of operators and surrounding area, developing and enforcing r
obust fault tolerance and prevention policies.
ADDITIONAL PROFESSIONAL HISTORY
NCR CORPORATION, San Diego, California * 1992 - 1999
System Architect - Large Systems Division * 1996 - 1999
* Acted as principle architect of user interface for distributed enterprise mana
gement system.
* Designed multi-framed multi-threaded Java client applet using TopEnd middlewar
e.
Architect of Global Sales Support Database - Large Systems Division * 1996
* Initiated and led data mining exercise to deepen understanding of Global Sales
Support needs.
* Produced logical and physical database model for proposed database.
* Implemented database maintenance tools and front-end applications.
* Enabled complex query capability.
Team Leader, Senior Analyst & Senior Consultant - Large Systems Division * 1994
- 1995
* Built and led cross-functional multi-plant team dedicated to ensuring 100% adh
erence of solutions with customer needs and expectations.
* Provided thought leadership for field sales force, and large systems technical
support.
* Architected numerous multimillion dollar computer system solutions for many to
p NCR clients.
Engineering Level Field Support - Large Systems Division * 1992 - 1993
* Supported and aided resolution of critical software problems both onsite and r
emotely.
* Improved field support capability and product confidence, developing new field
support training course material.
* Strategized, designed, developed, and released numerous fixes for released sys
tem software.
NOTE: Educational leave taken (2008 - 2010). Details on request.
EDUCATION & PROFESSIONAL DEVELOPMENT
Master of Fine Arts in Technical Production
San Diego State University, San Diego, California
Bachelor of Science in Computer Science (with Honors)
California State University, Sacramento, California
Associate of Arts in General Education
American River College, Sacramento, California
Advanced PLC Programming * American Sign Language
Former Cryptographic Electronics Technician in US Air Force
TECHNICAL SKILLS
MS Office Suite * Outlook * Visio * Adobe Photoshop * Adobe Dreamweaver * Google
Sketchup
Visual Basic 6 * DirectSoft (Advanced Programmer) * AutoCAD 4 * ArtCam