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MAURICE BUCHANAN

5198 Foxbridge Circle North, Apartment 5, Clearwater, Florida 33760


727-492-6321
mbuchana@stetson.edu

SUMMARY OF QUALIFICATIONS
Highly organized, self-motivated, and performance-driven professional with admin
istrative and management capability complemented with extensive experience in st
rategic planning, training implementation, and customer service. Seeking a chall
enging and rewarding career that would utilize acquired knowledge, training, and
skills to achieve career growth potential and advancement.
- Knowledgeable of principles and processes in providing excellent custome
r and personal services
- Thrive in fast-paced environment and able to handle multiple assignments
simultaneously
- Demonstrate ability to work independently as well as collaboratively wit
hin a team environment
- Proficient in utilizing MS Office Suite (Excel, Word, Outlook, and Power
Point) and IE/Firefox

CAREER OVERVIEW
Administration and Management
- Assumed full responsibility in supervising maintenance and accountabilit
y of more than $40 million worth of equipment, including 9 tracked vehicles and
24 wheeled vehicles
- Utilized exceptional leadership skills as commander of a world-wide depl
oyable Multiple Launch Rocket System (MLRS), High Mobility Artillery Rocket Syst
em (HIMARS), and Army Tactical Missile System (ATACMS) capable battery
- Handled the training, equipping, and mentoring of an authorized 74 Sol
diers and officers on both technical and tactical combat readiness and maintenan
ce
- Recognized as subject matter expert to ground unit commander on the capa
bilities, limitations, and employment of all lethal and non-lethal fire support
assets available to support all operational objectives during Operation Iraqi Fr
eedom deployment
- Prepared, supervised, and accomplished quality checking to more than 23
detailed civil capacity and infrastructure project proposals valued at approxima
tely $4.98 million over the span of 8 months in the Iraqi theater
Sales and Marketing
- Successfully managed pre-sales requests involving engagements with produ
ct marketing and purchasing personnel to ascertain on-time creation and/or repla
cement of new SKU and special pricing opportunities
- Led efforts in meeting and exceeding individual and team quarterly quota
s
Business Improvement and Professionalism
- Performed diverse duties, including development and coordination of trai
ning, maintenance, and administrative programs to maintain and improve combat re
adiness and deployability for a six-launcher ATACMS battery while ensuring healt
h, safety, and morale of the battery's soldiers, officers, and families
- Played a lead role in reducing Service Level Agreement(SLA) cycle time f
or assigned vendor programs by more than 50%
Customer Service and Interpersonal Skills
- Provided efficient resolution to escalated customer satisfaction issues
as well as timely and accurate promotional pricing response to sales, product ma
rketing, vendor partners, and various other internal departments
- Participated in weekly Iraqi city and county council meetings conducted
within unit's area of responsibility while collaborating with key local leaders,
non-governmental organizations, and various elements of the U.S. State Departme
nt to vastly improve the local governance and infrastructure

CAREER PATH
CHARLIE BATTERY, 3rd 116th FA ~ Plant City, FL
Battery Commander Jan 2010-Present
TECH DATA CORPORATION ~ Clearwater, FL
Major Accounts Sales Representative (Dell Account) Aug 2007-Present
TECH DATA CORPORATION ~ Clearwater, FL
Rapid Response Representative I Aug 2006-Aug 2007
FLORIDA ARMY NATIONAL GUARD ~ Plant City, FL
1st Lieutenant, MLRS Platoon Leader July 2005-Oct 2009

EDUCATION
Bachelor of Business Administration in Marketing ~ May 2005
Major in Marketing ~ Minor in Electronic Business Technology
Stetson University ~ Deland, FL