John Francois Benicy

Cell Phone 561-213-9114

Home Phone: 561-447-8994
Email Address: jb5025fa@westpost.net
LinkedIn URL: http://www.linkedin.com/in/johnbenicy
SALES TRAINER - "Sales Training; From The Inside Out"
Summary: Sales Trainer with skill set to create and deliver technology industrie
s related training that will improve Sales results, while increasing employee re
tention.
Core Skills: Influential Communicator; Employee Evaluations; Face to Face, Telec
onferencing & Online Training; Curriculum Development; Staffing; Mentoring & Peo
ple Development; Event Planning; Product Management, Strategy & Launch; Vendor R
elationships and Consultative Selling.
Experience
VERIO - Boca Raton, FL. ~ Product Manager [2007 - 2009]
Appointed to the Product Management team and ensured the successful product laun
ch of Microsoft Exchange, which included product configuration. In addition repr
esent all UNIX based products for the company and acted as a relationship liaiso
n between third Party Vendors such as Google's Urchin Web Stats, CMAG Web Design
tool and ShopSite's eCommerce solution.
Retained high revenue generating customers by assisting them in product configur
ation which enabled them to begin using the e-mail system upon purchase; Created
and implemented the latest UNIX offering which was targeted to capture the rese
ller business. Acted as a liaison with product vendors and resolved escalated is
sues related to product functionality, and upgrades to the software.
VERIO - Boca Raton, FL. ~ Sr. Sales Trainer [2001 - 2007]
Promoted to develop, implement and oversee the Sales Training Department with ne
w hires and ongoing training to decrease learning curve, lower attrition rate an
d fast track Account Executives to exceed company Sales expectations.
Accomplishments
. Developed a two-week new-hire training course, which became the standard for c
ompany newly hired Account Executives.
. Mentored staff on products, services and policy updates via individual coachin
g, group training, video conferencing and webinars.
. Monitored and evaluated training effectiveness through verbal and written asse
ssments.
. Created, launched and maintained "a ONE stop web site" for Account Executives
that facilitated the location of procedures, policies, and product information.
. Acted as an interdepartmental liaison breaking down barriers between departmen
ts creating a new streamlined communication process, which improved high visibil
ity issues resolution.
. Created and maintained a set of one-page product reference guides that enabled
Account Executives to quickly respond to highly technical customer inquiries an
d increased close ratios.
. Assisted with decrease and stabilization of employee attrition from 40% to 5%
by implementing targeted training courses to boost employee performance.
. Successfully choreographed and executed the technical planning, event schedule
and smooth transition between presenters and events at Annual Sales Kick Offs.
. Created On Going Training curriculum, Development and creation of informationa
l handouts and other related sales informational materials used to maintain prod
uct expertise.
VERIO - Boca Raton, FL. ~ Account Executive and Team Leader [2000 - 2001]
VERIO - Boca Raton, FL. ~ Account Executive [2000]
Polygraphex Systems Inc - Largo, FL. ~ Prepress MIS & Sales - [1998-1999]
Indigo Digital Inc. (Apple VAR) - Largo FL. ~ Founder & General Manager - [1992
- 1998]
B.A. University of Central Florida. Orlando, Florida.
Bilingual French & English