Anda di halaman 1dari 2

James R.

15164 Kentshire Drive
Woodbridge, Virginia 22191
Looking for a career where I am able to use my qualifications in all phases of c

8 years experience in Customer Service
7 years experience as a Project Manager
6 years experience with condominium construction, delivery, sales and warranty
3 years experience as a Subcontractor
Knowledge of all trades of construction
Team player with excellent leadership skills and strong work ethic
Highly organized and detail-oriented
Developer Member on Board of Directors for a condominium
Financial budget management and contract negotiation skills
Work Experience
Kettler, Inc. 2006 to 2010
Senior Warranty Manager
On-site developer representative for new $105 million high-rise condominium wit
h 230 units.
Manage all on-site turnover and warranty activities including punchlist creatio
n and completion, unit turnover from construction, customer orientations, pre-se
ttlement inspections and service calls.
Coordinate contracts with third-party vendors and general contractor for warran
ty work required in units.
Work with Building Management to investigate unit and/or building issues and re
commend solutions.
Work with sales team to ensure vacant units and model units are presentable and
ready for sale.
Interact daily with customers and respond to service calls.
Provide high level of customer service to purchasers. Interact daily with cust
omers and respond to service calls.
Developer Member on Board of Directors, Midtown Bethesda North

RR Rehab 2005-2006
Project Manager
Managed 250 unit high rise condominium renovation construction project.
Established project budget.
Solicited proposals for work and selected contractors.
Negotiated contracts with contractors.
Submitted required paperwork to management for payment of contractor invoices
Scheduled all phases of construction for unit renovations from demolition throu
gh punchlist and acceptance.
Supervised and scheduled all trades.
Reported progress of construction to management and condominium owners.
Managed all customer service issues.
K. Hovnanian Homes 2003-2005
Project Manager/ Warranty Manager
Lead Project manager for new home community consisting of 72 single-family home
s in Woodbridge, Virginia.
Supervised two assistants during construction phases.
Scheduled and managed all trades for lot completion and home construction.
Coordinated utility connections and County permits and inspections.
Managed all construction trades to ensure timely completion of homes.
Interacted with homeowners throughout construction and settlement process.
Attended weekly sales meetings to communicate progress on contracted homes.
Conducted pre-construction meeting and homeowner walk-through.
Managed two-year Warranty on all homes.
B&K Distributors 2001-2003
Managed a small crew specializing in home hardware installation; such as, cabin
etry, shower doors, locks, etc.
Consulted with Clients/Vendors to assess needs, establish rapport, respond to q
Approved expenditures and payroll
Conducted production and safety meetings
Perform estimating as needed for complete projects or for addition work/change
orders to existing contracts

University of Missouri
Computer Science Degree BA, May 2000
Pi Kappa Phi
Full Athletic Scholarship - Football
Potomac University
2 years Computer Science Major, May 1998
Full Athletic Scholarship
Stratford College
Microsoft Certification, April 2001
Courses taken: A+, Net+, MCSE, Cisco Systems
References Available Upon Request