REBECCA D.

JOHNS

OBJECTIVE
Temporary or permanent administrative assistant position
SUMMARY OF SKILLS
* Twenty one years extensive administrative support, with 7 years at the executi
ve level.
* Highly developed skills in time management, scheduling, and coordinating large
workshops and banquet events.
* Strong written skills: taking minutes of meetings, correspondence composition
for external clients, and intra-office written communications
* Provided excellent office management with minimal supervision
* Composition of draft and final correspondence through appropriate communicatio
ns: hard copy, soft copy, e-mail, presentations, internal and external letters
and messages.
* Demonstrated trustworthiness in all types of confidential matters and situatio
ns.
* Established good working rapport with peers, management, and executives.
* Strong ability in all phases of office equipment and supply maintenance.
* High-level support in oral communications: phone, teleconferencing, and direc
t conversation with all levels of personnel.
* Extensive use of Lotus Notes and the Microsoft Office Suite: PowerPoint, Acce
ss, Word, Excel, and Visio.
WORK EXPERIENCE
Rebeccas Embroidery (self-employed) 2007 - present
Using complex embroidery software programs, I digitize designs for embroidery on
garments or other products.
Southern California Edison - 1986 to 2007
Position: Administrative and Executive Assistant
Worked in various departments including Transportation, Nuclear Engineering, Saf
ety and Licensing, System Operation, Customer Service, and IT.
My responsibilities included support to various projects encompassing meeting lo
gistics and scheduling, capturing action items in meetings, and interfacing with
internal and external clients. Using creativity, I constructed PowerPoint pres
entations for directors and managers. My ability to work successfully with inter
nal and external parties to coordinate numerous workshops and offsites on short
notice, including lodging, equipment, catering, and administrative support, was
very positive.
Time management skills for the executive director were a major role for me, whic
h included heavy calendaring and scheduling, materials preparation for meetings,
PowerPoint graphics from rough draft, and composition of written documents. To
assist the manager or executive, I would ensure documents for signature were ac
curate and acceptable; such as expense reports, travel requisitions, and interna
l and external mail. Adherence to confidentially was essential in my work. It w
as necessary for me to screen incoming calls by routing and delegating as necess
ary to appropriate staff.
Computer skills are one of my strongest points. Using various software programs,
I developed statistical charts and tables for support staff. Using the plotter
printer and compatible software, I developed large goal charts and made large p
osters for display. For various meetings, I would capture and transcribe action
items. My general duties included handling and processing mail, phone support, t
ravel and catering arrangements, ordering office supplies, equipment maintenance
, filing, processing forms, and assisting staff with their work needs. This inc
luded putting together documents and reports. Greeting visitors and employees f
rom other departments was essential to my work day. Working in Grid Dispatch, I
was also the team lead for the administrative assistants, enhancing a cohesive
work environment.
.
Safeway Stores 1971 1986
Position of grocery cashier with added responsibilities in customer service, sto
cking, and placing orders for bakery products.

EDUCATION
Temple City High School
Rosemead Business School Certificate-Office and Business Operations
Independent Courses:
* Access, PowerPoint, Excel, Word, Lotus Notes Beyond Basics, MS Project
* How to Design Eye Catching Brochures
* Management Skills for Assistants, Conflict Management Skills, Time Management
* Effective Written Communication, Practical English and the Command of Words, C
ommunication: Relationship Building & Problem Solving, Listening and Communicati
on Skills, Serving Customers by Telephone
* Building Teamwork Using Myers-Briggs