Ronaldo A.

Ruiz
3600 W. Ray Rd. #2065
Chandler, AZ. 85226
480-329-4710
rr5642be@westpost.net
*I'm willing and able to relocate anywhere in the United States and anywhere aro
und the world*

PROFESSIONAL EXPERIENCE
Office of U.S. Representative Raul Grijalva Se
pt. 2008 - Dec. 2008
United States Congress, Washington, D.C.
Performed administrative tasks essential to daily operations for the Congressman
and his staff.
Communicated with constituents and handled a variety of wide-ranging issues such
as: Immigration, homeland security, and the mortgage, bank, and automobile gove
rnment stimulus packages.
Researched issues of importance to the Congressman and his constituents .
Assisted congressional staff with various duties and projects related to issues
vital to the Congressman such as: The environment, education, immigration, and C
ongressional Hispanic Caucus issues.

Personal Care Specialist

Nov. 2006 - Nov. 2007
United Health Group, Phoenix, Arizona
Improved overall sales team productivity.
Maintained strict compliance with federal laws and HIPAA (Health Insurance Porta
bility and Accountability Act) regulations with respect for patient confidential
ity.
Provided exceptional service to member's healthcare needs.
Consistently accepted and completed special projects related to client outreach,
new member recruitment, and sales objectives given by senior management with mi
nimal supervision.
Frequently exceeded unit and company expectations with regard to member retentio
n and special project assignments.

Executive Team Leader-Assets Protection

Nov. 2005 - Nov 2006
Target Corporation, Chandler, Arizona
Hired, trained, scheduled, and supervised the Assets Protection team.
Directly supervised a team of three to five employees and held supervisory respo
nsibilities for a team of over one hundred fifty employees who helped maintain a
safe and secure environment for customers and employees.
Analyzed and researched numerous reports on a daily basis and investigated discr
epancies in cash, credit card transactions, and inventory.
Investigated, researched, and interviewed employees and shoplifters suspected of
theft and/or fraud.
Wrote detailed, concise reports pertaining to investigations.
Maintained the safety and security of a store which made over $12 million a year
in annual profits.

EDUCATION
THE JOHNS HOPKINS UNIVERSITY, Washington, D.C.
Master of Arts, Government (Homeland Security Concentration)
May 2009
Thesis: "Exploring National Police Agencies and Opposing American Perspectives
on the Establishment of such an Agency in the United States"
ARIZONA STATE UNIVERSITY, Tempe, AZ.
Bachelor of Science, Justice Studies
May 2005

PROFESSIONAL TRAINING
Proficient in Microsoft Windows, Word, Excel, Access, and Outlook. Successfully
implemented all skills acquired in subsequent positions by creating payroll spr
eadsheets, word documents, standard operating procedures, and templates.
Received extensive communications training while working for Target Corporation
and United Healthcare.
Successfully completed management leadership training with Target Corporation (l
eadership basics, managing conflict, and performance management).

HONORS AND ASSOCIATIONS

Member of Congressional Hispanic Staff Association (CHSA)
Associate Member of the National Latino Peace Officers Association (NLPOA)
Member of The Johns Hopkins University Alumni Association
Member of Arizona State University Alumni Association
Member of Theta Chi Fraternity
Served as a leader, mentor, and New Member Educator in 2005.
One of two chapter representatives chosen to attend the 2005 Leadership Conferen
ce in Sacramento, CA.