KEVIN L.

QUARTERLEY
4532 N Cactus Rd
Apache Junction, AZ 85119
480-288-1550
508-942-6965
PROFILE
Self driven, assertive and tenacious Management Professional with over 26 years
of successful on hands experience in positions of increasing responsibilities an
d duties. Proven track record of exceeding sales goals and customer expectations
. Highly skilled at motivating for success by communication, coaching and empowe
ring Team Members utilizing a lead by example approach.
CAREER PROGRESSION
FIRST NATIONAL BANK (FORMERLY PACIFIC COAST MORTGAGE)
Operations Manager - January 2009 to Present
Develop and implement policies and procedures to assist Loan Officers with quali
fying Clients and proper submission of loan packages, resulting in reduction of
non qualifying files to processing and underwriting by 89%.
Create and implement policy and procedure for proper flow of files from submissi
on to close. Work closely with Processors and office staff to create and impleme
nt the tools necessary for more efficient time management and flow. Files submit
ted to close ratio increased by 52%, creating an atmosphere that promoted improv
ed success and well being.
PACIFIC COAST MORTGAGE
Sales Manager - September 2009 to Present
Hiring, training and coaching of Loan Officers
Develop and implement policy and procedure to assist Loan Officers with properly
qualifying Clients and submitting quality loan packages for Processing.

NORTHEAST MORTGAGE CORPORATION, Mesa, AZ

Sales Manager/ Corporate - 2006 to September 2009
Hiring, training and coaching of up to 20 Mortgage Loan Originators generating $
20m in sales per month.
Develop policies and procedures to assist Loan Officers with qualifying Clients
and submission of loan packages, resulting in improved turn times for processing
and underwriting.
Set pricing and maintain policy and procedures for delivery of loans for purchas
e.
Drove cost reduction initiative by streamlining processes, expense control and m
anaging workforce resulting in reduction of salary overhead by over 22% with no
resulting reduction in efficiency
Work closely with Processing and Underwriting departments to ensure efficient an
d accurate flow of submissions through the system.
Ensure that Zero Fraud Tolerance objectives were met and loans submitted were in
compliance with all applicable Banking laws
NORTHEAST MORTGAGE CORPORATION, Easton, MA
Branch Manager - 1999-2006
Hiring, training and coaching of up to 5 Mortgage Loan Originators generating $1
5m in sales per month.
Personal production resulting in up to $60k per month in gross fees.
Responsible for direct sales and origination of loan products to real estate pro
fessionals and the general public.
NORTHEAST MORTGAGE CORPORATION, Easton, MA
Loan Officer - 1997-1999
Plant Manager / Director of Operations for various Manufacturing Companies. 1985
-1997
Responsible for up to 3000 associates and 8 managers generating up to $150m in S
ales per year.
Operating Systems-
Calyx POINT, DO, DU and various lender underwriting systems.
PC literate