Robert C.

Holbrook
100 Wonderland Drive Apt 1-A, Abingdon, VA 24211 (276) 206-0955
rh5c31b0@westpost.net
Education
University of Virginia's College at Wise
Wise, VA
Bachelor of Science in Business Administration
December, 2006
* GPA = 3.5
* Dean's List 2005 - 2006
* Led team of 4 coordinate an action plan for marketing and advertising to incre
ase sales for a newly opened restaurant in the area.
* Extracurricular Activities - Active in intramural activities
Work Experience
Lonesome Pine Economy Drug
Pharmacy Technician Norton, VA May 2010 - Current
* Provide excellent service to our customers to build report and increase repeat
business.
* Working with doctors in area to advertise at their clinics to increase revenue
.
* Experienced with the pharmacy computer system for building customer profiles,
keeping track of inventory, and ordering necessary medications.
Verizon Wireless
Retail Sales Representative Bristol, VA June 2009 - May 2010
* Assisted training of the Bristol store of 9 reps of Alltel service plans and d
evices before the merger
* Use qualifying questions for discovery of retail consumer and business needs.
* Recommend products and services that ensure efficient productivity for busines
ses with as much as 100+ employees
* Consistently exceed quotas on key performance indicators as defined by Verizon
.
* Consistently update pipeline with a network of referrals to continue generatin
g leads.
* Maintain personal customer service satisfaction scores of 9 and above.
Alltel Wireless
Senior Wireless Consultant Wise, VA/Abin
gdon, VA April 2007 - June 2009
* Promoted to Senior Wireless Consultant in 2008 for outstanding achievement in
sales and customer service.
* Moved PDA, Blackberry, smartphone (PDA) take rate from 20% to consistently abo
ve 40%.
* Chosen to lead team and assist manager in daily back-office activities includi
ng shipping and receiving of equipment and inventory, inventory stock, cash and
deposit management, end-of-day verification, and compliance with back office pol
icies and procedures.
Greenwood Acres, LLC.
Groundskeeper/Sales Coeburn, VA April 2005 - March 2007
* Conducted door-to-door sales of grave plots, increasing sales from an average
of 2/mo. to 12/mo.
* Managed a small team of up to 5 people to set up grave sites for funeral servi
ces.
* Managed a small team to open and close graves in a timely, precise, and profes
sional manner.
* Continuously updated and recorded assets and liabilities, income and expenses,
account receivables and payables, payroll, and sending bills in the mail.
Community Service Involvement
* Participating in Relay for Life 2010 and have raised hundreds of dollars for t
he event
* Shadow pharmacist at Lonesome Pine Economy Drug to help with dispensing medica
tion to the community.
* Organized recreation at bible school at our family church
* Volunteered as coach for Varsity baseball team.
Leadership and Activities
* Led Varsity baseball team at Saint Paul High to the regional playoffs