8, NT, 2000 and XP support in installs, configuring, upgrading and trouble shoot
ing, plus several years in Hospital environments HIPAA guidelines, plus ISO 900
1 environments. Also VMS, client/server, some Solaris. Familiar with client/ser
ver/mainframe, hardware/software, cabling, LAN/WAN, TCP/IP, DHCP, DNS, printer,
batch, backup and restore operations along with MS Office, Outlook, Exchange Ser
ver plus Active Directory. Extensive customer/vendor support also provided. Sala
ry consideration is open. Available immediately. All shifts, all days and over
time. U.S. Citizen.
Randall Klaus
702-218-8383
rk5d35b0@westpost.net
Las Vegas NV 89169
DESKTOP / HELPDESK / NETWORK / CUSTOMER SERVICE SUPPORT
EXPERIENCE
SOFTWARE KNOWLEDGE
WINDOWS 3x, 9x, NT4.0/2000/XP TCP/IP LAN MANAGER OUTLOOK 97/2007
EXCHANGE 2000, SERVER 2000, CC:MAIL CA-7/11 Auto Scheduler JES2,NJE,JCL ACF2 Sec
urity,
Track_IT Remedy, Altiris OPEN VMS PC ANYWHERE MSOFFICE, VERITAS
Ghost, RIGHTFAX, Heat, DOS, NETVIEW, IMS DB2 MVS/XA TSO CICS
HARDWARE KNOWLEDGE
IBM, DELL, HP, COMPAQ, MOTHERBOARDS, NICS, Video, Sound Adapters, HDD, ALPHA 210
0, PATCH PANEL
DESKTOPS, LAPTOPS
EDUCATION
A+ Certification
WinXP Pro Diploma, Certification Currently In Progress
Network+ Currently In progress
WIN 2000 Professional/Advanced Server Diploma, New Horizon Technical, San Jose,
CA 2001
WIN NT 4.0 Workstation and Server Diploma, Wave Technologies Training, San Jose,
CA 1998
Compaq Open VMS SENIOR Computer Operator Diploma HP/Compaq Training Center, Sant
a Clara, CA
IBM MVS/XA SENIOR Computer Operator Diploma, IBM Training Center, San Jose, CA
CLIENT SERVER TECHNOLOGIES Diploma, Computer Training Academy, 1995 San Jose, CA
Computer Science Diploma at De Anza Junior College Cupertino, CA
Petroleum Technology Orange Coast College, Costa Mesa CA
Business / Accounting at University of Nevada Las Vegas, Nevada