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2990 Plum Creek Parkway, Medina, OH 44256


Eager to contribute unique blend of Project Management and Business Analysis ski
lls to your firms value by ensuring that projects meet their goals and objective
s within scope, budget and schedule.

* Certified Project Manager with expertise in information technology, leadership
and business.
* Results-driven, quality-focused project management professional with MBA-level
education, project management certification (PMP), and proven record of meeting
aggressive deadlines.
* Over 9 years of experience managing full lifecycle projects, analyzing busines
s and technical needs, defining project and solution requirements, and leading t
eams in the achievement of deliverables.
* Over 20 years of experience working on Information Technology (IT) projects in
a variety of roles including Programmer and Business Analyst.
* Exceptional interpersonal communicator who effectively interacts with clients
and all levels of management.

* Full Lifecycle Project Management
* C-Level Executive Relationship Building
* Strategic / Tactical Planning and Execution
* PMP Certification
* PMI Methodology Experience
* Coaching / Mentoring
* Cross-Functional Project Team Leadership
* Vendor Management
* Business / Technical Requirements
* Clarity Experience
* Process Improvement
* Critical Thinking
* Microsoft Project Server Experience
* Decision Making and Problem Solving

Owner and General Manager - (08/2009-Present)
Purchased and manage a Pump It Up franchise in Middleburg Heights, Ohio. Pump It
Up is an indoor inflatable party place specializing in birthday parties and oth
er special events for children. Management of facility is being assumed by spous
* Market and sell birthday party packages to local parents, as well as special e
vent packages to local churches, schools and other child related organizations,
focusing on understanding and meeting customer needs.
* Consistently maintained a high level of customer satisfaction, providing excep
tional customer service, follow-through, and attention to detail.
* Develop and manage store personnel, motivating staff to provide a memorable ex
perience for customers and their guests.

ERNST & YOUNG LLP, Cleveland, OH

Project Manager - (05/2008-07/2009)
Managed several concurrent IT projects for E&Ys Global Information Technology gr
oup, ranging from small maintenance projects to medium size custom development p
rojects. Directed teams of up to 12 members while successfully managing relatio
nships with sponsor organizations. Worked extensively with resource managers to
obtain correct resources for projects, utilizing onsite, near-shore and off-sho
re resources.
* Managed up to four simultaneous projects, while monitoring a pipeline of futur
e projects.
* Met aggressive schedule objectives set by project sponsor, managing expectatio
ns and controlling project scope.
* Took part in activities to define groups development methodology, and was chos
en to manage one of the pilot projects.

GENESIS 10, Milwaukee, WI

Acting Project Office Manager - Contract Position (02/2008-04/2008)
CUNA Mutual Group, Madison, WI Short-term contract position to temporarily fill
the role of Project Office Manager for the CUNA Mutual Customer Operations Proj
ect Management Office (PMO). Duties included: documenting project delivery poli
cies and processes; reporting of key performance metrics; coaching and mentoring
new project team leads on project management standards and techniques; and trac
king and monitoring project milestones.
* Simplified and documented the process for generating weekly program and projec
t metrics and reports.
* Simplified the process for generating and reporting project resource plans.


Project Manager - Contract Position (07/2007-01/2008)
Nationwide Insurance, Columbus, OH As a contractor with Nationwide, managed two
projects simultaneously. The purpose of the projects was to implement a new di
scount for teenage drivers on Nationwides two auto policy systems. Managed two
project teams, one team onsite in Columbus, and a second team resided in Des Moi
nes, Iowa. Also utilized off-shore software development resources.
* Met aggressive schedule objectives set by project sponsor, working effectively
with the resource managers to build teams capable of meeting the deadline.
* Utilized Nationwides software development methodology, ESDm, pushing team memb
ers to correctly follow the methodology.

MODIS, INC., Worthington, OH

Senior Business Analyst Contract Position (03/2007-06/2007)
Cardinal Health, Dublin, OH As the Business Partner on the Pedigree Logistic Ce
nter Project, acted as the liaison between the sponsoring business group and Car
dinals Enterprise IT Solutions group. As the point person for all questions and
issues that were functional in nature, was responsible for facilitating work se
ssions for the gathering and clarification of project requirements. Also was re
sponsible for ensuring the accuracy of project requirements and design documenta
* Worked closely with Cardinals vendors to coordinate the exchange of electronic
drug pedigrees. Coordinated efforts between vendor and Cardinal IT departments
to determine how pedigrees could be passed electronically between vendor pedigr
ee systems and Cardinals pedigree system.
* Point person for the resolution of pedigree related issues at Cardinal distrib
ution centers. Worked with vendors to resolved problems with pedigrees received
from them.

INCUBIT LLC., Delaware, OH

Director, Project Portfolio Management (07/2006-03/2007)
As the portfolio manager was responsible for managing, tracking and coordinating
activities related to the delivery of client projects. Worked closely with cli
ent management to precisely understand their requirements, and to manage their e
xpectations. Worked with Incubit project managers to understand their resource
needs, and to resolution resource conflicts.
* Became the single point of contact for client management for all client projec
ts, eliminating confusion and miscommunication caused by having multiple points
of contact.
* Developed a process for on-boarding new client projects, ensuring that develop
ment resources were available when needed.


Project Manager / Business Analyst, Independent Consultant (04/2004-07/2006)
Launched a successful independent consulting firm providing technical project ma
nagement and business analyst services to improve service delivery, define requi
rements, and upgrade equipment and applications. Managed several projects concu
rrently, receiving commendations from supervisors on project planning and execut
ion skills. Designed custom solutions for clients that facilitated expansion of
services and achievement of growth objectives.
* Served as PM on the Strategic Data Center Migration Program for JPMorgan Chase
, leading 24+ projects with combined budgets exceeding $900K. Supervised 5 proj
ect-based direct reports while coordinating cross-functional teams during the in
stallation of equipment and migration of applications.
* Identified cost avoidance opportunities resulting in savings of $225K, in addi
tion to optimizing valuable project management resources, by recommending the de
commissioning of under utilized equipment.
* Teamed with Altair Learning Management to define technical requirements for a
new Electronic Classroom of Tomorrow (ECOT) product serving the K-12 market. De
fined technical requirements, conducted extensive research to evaluate vendors,
and developed custom solution providing turnkey e-school to clients.


Project Manager / Business Analyst Contract Position (1999-2004)
Partnered with clients to re-engineer existing processes, define business and te
chnical requirements, and lead teams in the delivery of new and improved systems
. Formed strong relationships with project sponsors, maintaining open lines of
communication by frequently reporting project status to client management. Opti
mized client resources, often identifying cost avoidance initiatives through ext
ensive review of requirements and available resources.
* Defined requirements for a new Personal Property Tax System for the Ohio Depar
tment of Taxation, requiring facilitation of JAD sessions, modeling of AS-IS and
TO-BE processes, development of a Detailed System Requirements document, and id
entification of viable solutions.
* Drove significant cost and resource savings for the Ohio Bureau of Motor Vehic
les (BMV) during management of a $790K project to investigate options for mail-i
n registration renewal applications. Gathered requirements, designed system, an
d authored RFP to select solution provider. Recommended migration of process in
-house, resulting in a 60% reduction in application processing time and improvem
ents in quality.
* Managed an $800K project to develop an automated crash reporting system for th
e Ohio Department of Public Safety. Oversaw a 7-person team in designing softwa
re solution, optimizing processes to minimize required inputs, and delivering a
dual platform pilot system.
* Designed and orchestrated the development of a Statewide Automated Child Welfa
re Information System for ODJFS, affording capture and tracking of critical abus
e investigation information throughout 88 counties. Created multi-module system
allowing social workers enhanced tracking and reporting capabilities.
* Worked with Sterling Commerce to re-engineer processes followed to fill Value
Added Network (VAN) service orders. Included hands-on management of fulfillment
efforts to gain in-depth understanding of current processes, and creating new c
onceptual design for improved tracking system.

Master of Science in Project Management
Master of Business Administration (MBA)
Bachelor of Science in Financial Management