Jean Cornell RN, MAOM

4564 Hagerman Road Leonard, MI 48367 248-236-0024

jc642082@westpost.net Cell: 248-292-1756
Executive Management Health Care
Accomplished Health Care Executive with strong operations background involving b
oth start-up and growth organizations looking for a career within the health car
e industry where I can utilize my executive skills. I am a results oriented, d
ecisive leader with proven success in new strategies for market identification f
or multi million-dollar organizations. I have a proven track record of increasin
g market share and operational improvements to drive productivity and reduce cos
ts at multiple branches/programs. I am pragmatic and focused on organizational
goals, appropriate utilization of resources and excellence in quality with an a
ppreciation for our most valuable asset the employee. I want to work for a comp
any who is interested in fiscal responsibility but with a genuine ruling interes
t in doing the right thing for our patients, families and employees. The company
must be ethical in all matters, open to new ideas and value the accomplishments
of the team.
Key Competencies
Leadership Multi-site responsibilities Restructuring
Strategic Alliances Cash flow Improvements Accreditation Success
Utilization Review Quality Excellence Programs Developed
Professional Experience
Vitas Innovative Hospice Care- General Manager
Key Achievements:
Oversight of all branch operations, including sales team, physicians, field st
aff, volunteer and bereavement programs
Increased Census by 37% and improved profitability
Increased visibility dramatically leveraging programs and customer service
Improved reputation brought on quality staff with expectations to live values
Strategic alliances, instrumental in new hospital contract
Gentiva Home Health Care - Interim Branch Director - Consultant
Key Achievements:
Assessed and reviewed all Branch Operations
Successfully worked through negative survey issues to improve quality, utilizat
ion of services, documentation, compliance with regulations
Recommendations implemented: Restructuring, ,customer service improvements pro
fitability even with drop significant drop in census due to survey actions.
Hired and trained replacement.
Heartland Home Care and Hospice, Southfield, MI
Senior Administrator Hospice, Home Care and Infusion

Key Achievements:
Provided leadership for multi site organization . Phased out process for Privat
e Duty and Branch per plan right sizing multi million dollar organization .
Oversight of all operations. Team building and leadership training provided for
team with improved morale, office culture, and productivity of office as well a
s field staff.
Returned company to high profitability (tripled in 2008) through strategic rest
ructuring, improved office processes and billing practices.
Leadership and team building.
Strategic alliances with health care systems working with Sales Manager and tea
m.
Improved recruitment and retention outcomes
State outcomes higher than national and state averages through QA initiatives a
nd improvements.
Home Care Consulting Troy and Rochester Hills, MI
Consultant per contract- 2 agencies
Key Achievements:
Developed plan of correction for the state and implemented plan resulting in pa
ssing survey and improved quality of care, documentation and utilization of serv
ices. 2 home care agencies
Assisted with new branch development recommendations
Improved cash flow and structure of office processes
Regulation Compliance: Developed committees for Quality and Utilization Review
Visiting Nurse Services Davison MI
Home Care Manager 2 years then Hospice Manager 2 years
Opened new in-patient hospice facility
Oversight of all operations.
Key Achievements
Restructure post strike for home care during introduction of new regulations (P
PS) for home care.
Improved profitability growing census by 28%. Responsible for budget.
Improved morale and team building.
Improved PPS outcomes.
o Hospice- census growth by 30%.
o Successful accreditation by state for in-patient and home.
o Responsible for opening and oversight of Brians House
o Developed and implemented Palliative Care Bridge program.
o Volunteer program increased from 5 to 100+
Personal Home Care New Baltimore and Grand Blanc MI
Branch Manager, Rehab Manager, Clinical Manager, Staff nurse
Key Achievements:
Surpassed budget expectation of new branch by 18% first year.
Responsible for all aspects of start up.
Marketing and community relationships.
Team leader for multiple teams, quality, and utilization review
Other experience :
Staff Nurse hospital,
Physician office, Case Management, and Industrial Nurse
Instructor for Nurse Aide and LPN training courses.
Education and Credentials
Masters of Arts in Organizational Management, Spring Arbor University 2003
Bachelor of Science in Health Care Management, Spring Arbor University 2001
Associate Degree in Nursing Macomb Community College 1984
BA in Metaphysics, Sedona University 2006
Masters in Metaphysical Ministry Sedona University 2008
Doctorate in Philosophy, Sedona University 2010