Wendy Grube

1500 Alabama Ave FL 2

Pittsburgh, Pa 15216
412-657-0459
wg643cca@westpost.net
RELEVANT SKILLS
* Proficient in Microsoft Office applications
* Superior written and verbal communications skills
* Excellent organizational skills
* Superior customer service skills

WORK EXPERIENCE
Garden Ridge
Pittsburgh, Pa
July 2008- July 2009
Store Manager
* Responsible for day to day operation of 151,000 sq. ft. retail store with over
10 million dollars in annual sales
* Interview, hire and train new employees to maintain store and customer service
levels to company expectations
* Supervise warehouse staff to ensure timely and accurate receipt of goods
* Schedule staff to meet the needs of the business while keeping payroll within
allowed budget
* Maintain accurate financial records and prepare daily bank deposits and change
orders
* Implement monthly merchandising plan on time and to required specifications
OfficeMax
Pittsburgh, Pa
January 2007 - July 2008
Assistant Store Manager
* Responsible for all hiring, training and scheduling of retail staff to provide
excellent customer service and meet sales goals set by the company
* Improved store performance within first five months to meet company expectatio
ns in the areas of sales, average dollar transaction and attachment rate
* Maintained accurate inventory and proper merchandising standards
* Supervised the Impress print and document services department ensuring quality
control and customer satisfaction
* Trained all staff on monthly Loss Prevention topics with focus on asset protec
tion and employee integrity

Suncoast Motion Picture Company

Pittsburgh, Pa
November 1992-January 2007
Multi-Unit Manager
Multi-Unit Manager with fifteen years experience in the retail management field,
overseeing over $5 million per year in sales. Began as an Assistant Manager in
1992 and steadily ascended to Store Manager, Market Training Manager, Senior St
ore Manager and Field Project Manager
* Assisted District Manager and Regional Director with oversight of store openin
gs, closings, relocations, audits, re-merchandising in markets such as Los Angel
es, Pittsburgh, Cleveland, Bridgeport, St. Clairsville and Philadelphia
* Increased annual store sales 40% in first two years in position
* Hired, trained and, subsequently, promoted three Assistant Managers to the lev
el of Store Manager
* Prepared, developed and delivered several presentations at different Regional
and National sales meetings to more than 300 managers on topics such as sales, t
raining and loss prevention
* Guided store managers on maintaining a focus on key areas such as Loss Prevent
ion, Ad Set adherence, Profit & Loss management and training
* Recruited, trained and mentored employees on business development, personal gr
owth and performance management
* Responsible for profit attainment, financial and operational planning, payroll
, employee performance, P&L and day-to-day operations
* Recognized for prompt, efficient customer service with a high level of accurac
y having received numerous 100% ratings on "mystery shops"
EDUCATION
Indiana University of Pennsylvania
Bachelor of Arts, Communications Media
VOLUNTEER ACTIVITIES
Animal Friends, Camp Horne Road, Pittsburgh, Pa
Cat Socializer
Data Entry Volunteer for Volunteer Department
Data Entry Volunteer for Development Department
Women in Film and Media, Pittsburgh
Writer, "Cribs for Kids" Public Service Announcement, 2008
Co-Writer, "Crisis Center North" PSA, 2010
AFFILIATIONS
Member Carnegie Screenwriters
Member SCBWI
Member Women in Film and Media
SALARY REQUIREMENTS
Salary Negotiable