Twenty-five years in-depth experience in all areas of Credit and Collections. A
ccomplished manager of Military Contracts and Large Multi-State A/R portfolios w ith 20,000+ active customers. Successful budget manager with a proven track rec ord managing change, both Systems and Organizational. Strong background using se cured instruments, collection programs, lien and Bankruptcy Laws, to improve ris k and identify business opportunities that promote sales and growth. Skilled pro blem solver managing complex customer issues, implementing enterprise wide best practices and enhancing department efficiency. ________________________________________________________________________________ ____________________ PROFESSIONAL EXPERIENCE HD SUPPLY - Atlanta, GA. 2003 - 2010 One of the largest wholesale Distributors in North America with $9B+ annual reve nue. Director of Credit - HD Supply Interiors (Creative Touch Interiors) 2009 - 20 10 Senior Credit leader for Creative Touch Interiors - A turnkey design center oper ation; supporting 7 regions nationwide With 350M in revenue. Provide in depth financial analysis and risk evaluations f or credit approvals to low 8 figures. Working directly for the CFO, responsibilities include: Coordinate strategies w ithin the business to improve Dispute Management, Cash Application, Contract review, and Technology initiatives. Supp ort the profitable growth of the Credit business by identifying shortfalls, while forecasting and developing pote ntial business opportunities. Manage Multi-million dollar legal and administrative budget for 43 associates. Key Contributions: * Returned over 4 million in A/R reserves to the P&L from major negotiated settl ements and collections. * Reduced DSO from 105 days to 61 Days over 10 month period. * Centralized Credit Dept in 2009 reducing headcount from 43 to 16 and overall S G&A expense by 1M + * Centralized Cash Application Dept in 2009 reducing unapplied cash from 15M in June to less than 500K Application time reduced from 8-10 days to less tha n 2.5 days. * Created in excess of 12 Million positive cash flow for fiscal 2009 from collec tions. Director of Credit - HD Supply Lumber (Williams Bros Lumber, LLC) 2005 - 2009 Served in a strategic advisory role for HD Supply Lumber, a One Billion Dollar s ales organization with direct oversight of Six Region Credit Managers, Collection, Litigation, Corporate Credi t and Portfolio Risk, Credit Analysis, Integration / Acquisition and Budget management for 63 associates. Develop and implement business processes and Controls ensuring improved visibility into Corporate Credit Risk. Create perfor mance and management dashboards on Key metrics with root cause evaluations. Implement credit and collection strateg ies based upon micro and macro economic factors. Leverage support within the business to capitalize on synergie s and augment scalability. Develop, test, and evaluate acquired receivables relative to pre and post acquisition activitie s. Key Contributions: * Aggressive risk management supporting sales growth from 350 Million to 1 Billi on over a 4 year period. * Successfully navigated credit department through 2 ERP conversions and 2 enter prise wide software enhancements to an automated collection and cash app lication system. * Transitioned Credit Department from privately held company to a publicly held one. * Initiated a company wide contract review process to improve awareness of corpo rate liability and sales risks. * Introduced new selling methods using UCC filings, Letters of Credit and other Secured arrangements. Annualized sales in excess of 20 million a year usin g newly introduced secured sales tools. Controller - Multi Family Division (Williams Bros Lumber Co., LLC) 2003 - 200 5 Co-Led commercial sales division through a 3 year growth and p rosperity period including 2005 with a 3.6 million net profit and 15.9% EBIT. Restored credibility to Multi Family division using stricter job cost accounting and purchase order management. Improved collections for all jobs through revised invoice process with closer adherence to Georgia Lien law requirements and strict compliance with contract requirements.
Key Contributions: * Less than 50K in write offs on 80 Million in sales over 3 years. * Successfully coordinated Military contracts in excess of 25 million dollars. Rocky Dillard - Page 2
BUILDERS FIRST SOURCE - Atlanta, GA 1997 to 2003
Atlanta Area Credit Manager / Assistant Location Manager One of four charter members recruited to oversee start-up of 2 new locations in Atlanta. Hired, trained and developed all administrative associates in company. Direct oversight over Credit Department, Billing, and Inside Sales Coordinator s. Maintained computer generated inventory control process. Created customize d billing process for large publically traded builders to improve order to ca sh cycle and labor intensive practices. Key Contributions: * Built company to over 75 million in Revenue over 5 year period. THOMAS R. HOPSON BROKER, INC. / STOCK LUMBER Marietta, GA 1990 to 199 6 Corporate Credit Manager Manage Accounts Receivable of a 3 state 130 million sales organization with five manufacturing divisions. Approve credit lines to the low 7 figures, ta ilor special billing requirements for national accounts, supervise staff of 8, e stablish bad debt reserves and maintain collection budget of 100K. Key Contributions: * Successfully managed aggressive credit function that increased sales from 59 m illion to 130 million over 5 years. * Reduced write-offs from 2% of sales to .34% reduced DSO by 5 days. SIEMENS ENERGY AND AUTOMATION - Alpharetta, GA 1988 to 1990 Region Credit Analyst Established distributor credit lines to the mid-six figure range, including heav y financial and risk analysis. Traveled extensively throughout the Midwest to n egotiate and resolve disputes. Maintained and collected monthly A/R of 16 to 19 million Key Contributions: * Reconciled and reduced 1.2 million in disputes to 254K STAIR PARTS LIMITED - Roswell, GA 1986 to 1987 General Manager Manage national and local sales organization, developed Atlanta market through f ront line distributors. Reorganized company credit department with emphasis on new collection methods. Key Contributions: * Decreased DSO by 12 days, * Increased total sales 31% and Atlanta Region by 208%. LOWE'S COMPANIES, INC. - Marietta, GA 1982 to 1985 General Manager / Location Credit Manager Directed day-to-day operations of company including full P & L responsibilities for a 10 million sales organization with 52 associates and 4 outside sales. Est ablished pricing guidelines for customers and purchased all wood commodities.
EDUCATION & TRAINING
Bachelor of Science General Studies - Business Emphasis 1988 COLUMBUS COLLEGE - Columbus, GA. GA Employers Supervisor Training, Managing Human Assets, D&B Credit and Financial Analysis, Building Management Skills, New Client Training. ASSOCIATIONS Atlanta Construction Credit Group - Former President, Building Material Supply Association - Former Director, NACM, Sigma Nu Fraternity (UGA)