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1056 Split Rail Street * Henderson, Nevada 89011
702-454-5191 (h) * 702-375-3963 *

Accomplished administrative professional with extensive experience providing a f

ull range of services in support of daily office operations, payroll/financial m
anagement, human resources, and business administration. Specialize in working w
ith customers to identify, investigate, and resolve problems. Take-charge, resou
rceful assistant who successfully manages projects of all size, from planning an
executive's calendar to standardizing departmental policies. Demonstrated stren
gths in confidential, high-level communications, analytical/creative thinking an
d talent development.
Optimizing Office Operations * Problem Resolution * Process Development
Tracking Expenses * Researching Issues * Auditing Data * Inventory Management
* Customer Service * Payroll Management * Report Development * Training & Develo
* Process Improvement

CLARK COUNTY * Las Vegas, Nevada * 1998-Present
Administrative Secretary - Comprehensive Planning (2005-Present)
Provide a full range of administrative, operational, and human resources support
for 6 senior-level personnel as well as various other staff members in a 62-per
son department. Manage the flow of information and critical documents such as pe
rformance statistics, workload distribution between teams, FMLA/leave time, work
repair orders, and personal and meeting-room calendars. Screen visitors and cal
lers. Independently interpreted departmental and county guidelines and maintain
ed compliance with HR regulations. Prepared payroll, workers compensation forms,
and performance evaluations. Authored correspondence for multiple departmental
personnel. Performed general administrative duties such as screening phone calls
, assisting visitors, and tracking supplies inventory.
* Eliminated duplicate efforts by standardizing numerous departmental guidelines
into a single document.
* Authored policies for an alternative work schedule, pre-approved overtime, use
of county vehicles, certificate of illness, and review of personnel files.
* Preparation of correspondence and reports from brief notes or drafts.
* Audit and process expense reports.
* Answers mail or inquiries on various subjects or refers calls and inquiries to
the appropriate person.
* Schedules appointments.
* Composition of various departmental policies and procedures.
* Developed a tracking mechanism for a portion of the department's strategic pla
nning measures.
* Improved reporting capabilities by establishing variant formats for creating t
he planning reports.
* Independently learning payroll input for the SAP personnel/payroll system.
* Saved staff research time by developing departmental guidelines on County proc
edures in a systematic format.
Senior Financial Office Assistant - Department of Finance (2001-2005)
Charged with inputting, tracking, and auditing personnel actions and employee da
ta for 14 assigned county departments. Ensured all data/actions were correct and
in compliance with policies and contracts. Held authority for tracking salary p
lacement, final payment for terminated employees, disciplinary actions, leave

* Formalized position's responsibilities by creating a desk manual of functions

for the Senior Financial Office Assistant position, facilitating quick on boardi
ng of new or temporary personnel.
* Selected to train new departmental payroll clerks in HR/payroll procedures and
processes due to extensive personal knowledge.
Administrative Secretary - Budget and Financial Planning (1998-2001)
Performed administrative support for the Assistant Director and budget staff, fo
cusing on maintaining and compiling critical financial information for a 20-pers
on department. Managed accounts payable division and several county management a
ccounts, including tracking expenses for lobbying and legislative sessions. Main
tained Assistant Director's calendar, reminded her of appointments, screened pho
ne calls and visitors, and acted as Executive Assistant during absences. Prepare
d correspondence and documents, often from brief notes or drafts. Answered inqui
res from the public on various issues and served as the main point of contact fo
r internal/external problem resolution.
* Created a master tracking spreadsheet that allowed accurate reporting of count
y expenditures to the state legislature within the mandated timeframe.
* Entrusted to coordinate departmental responses to proposed legislative bills,
compile legislative travel expenses, and submit reports to state capital.
* Decreased the number of citizen visits and calls to Budget Analyst by 80%, by
teaching the property tax formula to allow them to estimate the amount owed, whi
ch freed the analysts to do other tasks.
Career Note: Additional employment includes Staff Support with MGM Grand Hotel a
nd Casino as well as Analyst II with the Los Angeles Community Development Commi
ssion, and Executive Secretary with the City of Long Beach in charge of departme
ntal personnel issues. Pre-screened and interviewed non-classified applicants fo
r positions within the City of Long Beach. Full details on request.

Master of Business Administration
University of Phoenix * Phoenix, Arizona
Bachelor of Science in Business Administration
University of Redlands * Redlands, California

Transportation Demand Management Certification
Dealing With Difficult People * SAP Payroll System Training
* Member, Society of Human Resources Management
* Dealing with Difficult People