Ladson, SC 29456 843-696-0407 mc64b5ba@westpost.net SUMMARY Highly-skilled and dependable Information Specialist and Manufacturing Associate with extensive experience operating computer-based systems as well as welding tools and equipment. Strengths include troubleshooting and process improvement with a focus on increasing operational efficiencies. Able to exceed expectations, either processing and generating information technology-based reports or welding in a lean manufacturing, total quality management production environment. EXPERIENCE
Manufacturing Associate Acquired knowledge and skills in the operation of welders, center drills, broaches, and inductos. Performed troubleshooting in the maintenance and care of tools. Input Wip tickets into system, identifying different part numbers and quantities. Consistently worked for continuous improvement. Potomac Electric Power Company, WAshington, DC 1977 - 1998 Fuels Information Specialist 1983 - 1998 Monitored the operation of all computer-based systems affecting department operations. Ensured efficient and accurate processing of source data. Created and produced a ccurate reports, summaries, analysis, and graphs. Applied knowledge of command and programming languages. Operated data input terminals to write special management reports. Consistently performed complex data manipulations, computations, and data sequencing procedures to prepare comprehensive reports. Documented new and revised procedures for maintaining data files and preparing reports. Assembled samples of management information reports and documented procedures for maintaining data files and preparing reports, specifically describing each report. Formalized program documentation according to information technology standards. Acquired advanced knowledge and skills in the operation and care of data input terminals, line printers, computer systems, Windows, Lotus 1-2-3, Excel, Word, Lotus Notes, PowerPoint, MS Orgchart, MS Access, and Microsoft Windows. Inventory Auditor 1977 - 1983 Maintained stock inventory. Researched and adjusted discrepancies. George Washington University, Washington, DC 1974 - 1977 Account Clerk Applied payments to patient accounts. Researched and reviewed credit balance accounts. Prepared allowances according to contractual agreements between hospital and insurance companies. Identified unassigned cash. Performed as a file Clerk. EDUCATION Durham College, Durham, NC 1974 Associates Degree in Business Administration PROFESSIONAL DEVELOPMENT University of the District of Columbia, Washington, DC Introduction to Computer Programming COBOL FORTRAN Job Control Language