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Tracey Graham

124 Wilmuth Street

Mahwah, NJ 07430
Cell: 201-394-7312
Objective: Obtain a professional career by utilizing my skills and knowledge wit
h the opportunity for upward mobility.

Key Qualifications:
* Presentation Skills: I am able to communicate thoughts and ideas effectively,
using a variety of tools. I have developed and implemented ideas into plans to
meet customer needs through proposals, PowerPoint and oral presentations.
* Training Skills: Along with my communication skills, I am able to detail proc
esses and share them in written and verbal presentations.
* Organization Skills: Whether it is time or priority management, or process or
ganization; I have an innate quality that is detailed oriented allowing me to ex
cel in these skills.
* Motivation Skills: I have the ability to work with and motivate people based
on their work ethics, skill levels and personality types.

* Maintain a database of over 500 contacts for company use. This includes index
ing for new, existing, potential future, and banned customers.
* Act as a liaison to manage 30% of client production schedules and internal res
ources to ensure projects are completed accurately and on time.
* Maintain detailed records and large volumes of documentation.
* I am an effective cross functional team member for the sales, marketing, proje
ct management, drafting, and maintenance departments.

Bonland Industries, Inc. , Wayne, NJ (8/03- 6/10)
Sales Administrative Assistant
* Train and mentoring of all new coordinators on company processes, tools and pr
* Process and input all information for new projects into computer system. Revi
ew, track, and distribute contracts or purchase orders.
* Responsible for obtaining tax-exempt forms, ordering bid bonds, consent of sur
ety, drawings, plans and specifications as required.
* Update bid request information, sort and arrange bid invitations for proper di
stribution, along with maintaining the bid calendar and bid status spreadsheet.
* Assist, prepare, and process bid and pre-qualification bid forms and statement
* Track and process renewal paperwork for certificates needed for bid process.
* Provide assistance to the Sales, Project Management, Drafting, and Maintenance
* Assist in marketing efforts such as: process lead forms, customer surveys, bro
chures, mailings, and promotional item distribution.
* Assist with locating specific courses for department training.
* Order supplies, and process department requisitions and invoices.
* Maintain salesmen's calendar's, schedules and coordinate sales meetings throug
h Outlook.
* Create, maintain, and input weekly time sheets, and expenses into Timberline f
or both Union and Non-Union employees.
Sports Systems Services, Inc., Fort Lee, NJ (4/97-3/2003)
Vice President of Client Services/Account Representative
* Liaison between employer and public relations representatives
* Direct involvement with servicing and developing existing accounts
* Processing/updating monthly reports to improve account quality
* Preparation of monthly client commissions
* Computer data entry of new clients
* Accountable for daily phone coverage/routing with clients and salesmen
* Troubleshooting/performing all accounting functions
* Processing monthly invoices, electronic bill payments using Quicken
* Reconciling monthly/annual bank statements
* Interfacing with company website
Robert Half International, Paramus, NJ (12/95-3/97)
Branch Administrative Assistant
* Ensured smooth operation of 6-person division
* Supervised administration staff of 3
* Processing/running daily reports and searches
* Preparation of monthly expense reports, daily unemployment forms and weekly pa
* Data entry of new companies, work orders and new applicants
* Setting up procedures/paperwork for monthly job fairs
* Ordering office supplies and marketing material
* Typing, faxing, filing, photocopying, posting mail, light invoicing
* New internal employee start-ups
* Daily phone coverage
William Paterson College, Wayne, NJ (1993) - B.A., Sociology
Katharine Gibbs School, Montclair, NJ (1993) - Accelerated three month course
Computer Skills:
Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Timber
line, WinFax, and Quicken.