Christine Zarringhalam

128 Huckleberry Trail Redwood City, CA 94062

O: 650-851-4555 M: 650-444-7896 cz6e7ffa@westpost.net
Sr. Product Manager & Customer Relationship
Sr. Product Manager Promotional Products, Customer Relationship Manager, Busines
s Owner
Consumer Products, Retail, Printing, Business Services, Construction
Catalyst for new product development and acted as the business owner for day-to-
day product management with the goal of maximizing revenues and bolstering marke
t position. I am an expert in all areas of Promotional Products and Customer Rel
ationship Management. Decisive, solutions-focused, and profit-oriented with demo
nstrated expertise in:
* Project Management * Manage Client Initiatives
* Cross-Functional Leadership / Collaboration * P&L / ROI Accountability
* Integrating Technology & Business Processes * Strategic Vision Planning &
Implementation
* Product Management * Supply Chain Management / Negotiations
Career Progression
Spirit Wear Inc., Redwood City, CA 1997 a" Present
Established in 1997, SpiritWear has 12 years of experience providing quality scr
een printed and embroidered apparel and promotional products designed to increas
e the clients' visibility and enhance their identities. A 100% Woman Owned Busin
ess, SpiritWear provides creative ideas to promote our customers business.
VP of Product Management & Customer Relationship
Plan, direct, and coordinate operational activities and manage operating cost, p
roduct quality, health and safety, and delivery performance to achieve and surpa
ss established goals and objectives. Develop and execute annual operational plan
s and cost-reduction programs.
* Comprehensive understanding of the competitive service offerings in order
to identify services that represent high opportunity or potential risk to the b
usiness plan.
* Development of financial business case and operational analysis for devel
opment and delivery of potential new service offerings and enhancements.
* Definition of product pricing, functionality, operational delivery and me
asurement to support service delivery and program performance.
* Support productas value proposition by continuing to demonstrate ROI usin
g quantitative and qualitative measures.
* Collaborate with sales, marketing, design, and production on definition o
f new products and enhancements
* Define development timelines, key milestones and deliverables to clients
* Assist in supporting sales development of customized solutions while mana
ging business risk and aligning value proposition with the product
* Promotes and sell the companyas products, services and/or related accesso
ries through persuasive sales techniques to meet and exceed sales goals.
* Place numerous calls in order to develop and solicit new accounts and inc
rease volume within existing client base.
* Provide customers with product or service information via telephone, writ
ten inquiries and email request.
* Clarifies and fulfills customer request/needs by presenting various selec
tions of products and services providing accurate pricing information.
* Places calls in order to develop and solicit new accounts and increase vo
lume within existing client base.
* Inputs, processes and completes related documentation to place orders. E
nsures accurate information is maintained in database to properly place, record
and track orders.

Christine Zarringhalam Page 2 of 2

Nikon precision inc, Belmont, CA 1985 a" 1995
Nikon is one of the worldas leading optical companies for more than 90 years. Ni
kon has decades of experience as a manufacturer of optical lenses and precision
equipment in the semi-conductor industry.
Personnel Assistant
Work involves considerable internal and external contacts, difficult non-routine
tasks, access to confidential information and interpretation of department poli
cies and procedures. Judgment and initiative are exercised frequently in answeri
ng verbal and written communications and in interpreting policies and procedures
. Work is performed under general rather than specific instruction.
* Processes confidential information.
* Maintains a complex system of departmental records, reports, and database
s.
* Processes paperwork to enter new personnel in the Payroll/Personnel syste
m and in benefits programs.
* Answers inquiries which involve interpretation of policies.
* Updates computerized personnel data files and is responsible for their ac
curacy.
* Formulates correspondence independently and as directed.
* Represents the department to internal and external individuals and groups
, which includes making decisions that affect the department.
* Performs research work, including data retrieval, for statistical data.
* Explains employee benefits to new staff.
* Screens calls, visitors and mail.
* Supervises student or temporary employees during a minor portion of the e
mployee's work time.
* Reviews and evaluates departmental procedures.
* Occasionally develops new departmental programs or revises current progra
ms.
* Schedules meetings.
* Controls office supplies and equipment.
YMCA, San Mateo, CA 1980 a" 1985
Builds strong kids, strong families, strong communities by enriching the lives o
f all people in spirit, mind and body
Office Manager
Responsible for providing office management services to the First Nations Office
. This includes maintaining office services and efficiency, supervising office s
taff and maintaining office records. Design and implement office policies
* Establish standards and procedures
* Organize office operations and procedures
* Supervise office staff
* Monitor and record long distance phone calls
* Prepare time sheets
* Control correspondences
* Review and approve supply requisitions
* Liaise with other agencies, organizations and groups
* Update organizational memberships
* Maintain office equipment
* Assign and monitor clerical and secretarial functions
* Recruit and select office staff
* Orient and train employees
* Provide on the job and other training opportunities
* Supervise staff
* Evaluate staff performance
* Coaching and disciplining staff
Certification
Certified Massage Therapist Graduated 2008