LINDA S.

FOUCH
7211 Topp Creek Court
Indianapolis, Indiana 46214
Hm 317-248-9695-- Cell 317-538-5419
E-Mail-lf6f72e8@westpost.net

PROFILE
A dynamic achievement focused leader and manager: I think outside the box to fin
d creative solutions that improve performance. I am results orient
ed and achieve goals through leadership, teamwork and superior custo
mer/public service. Through strong negotiation and listening skills, I serve my
employers, employees and customers/public well.

AREAS OF EFFECTIVENESS
-Problem solving -Customer/
Public Service & Relations
-Strategic & Tactical Planning - Recruitment &
Training
-Organization & Implementation -Build & Lead Teams
SELECTED ACCOMPLISHMENTS
-Successfully participated in the planning, development, implementation and admi
nistration of a variety of programs with the PASP (Public Safety An
swering Point) ie 911 Communications Call Center.
-Assigned, directed and supervised activities of support staff, shift managers a
nd supervisors ensuring adherence to established policies, procedures and st
andards.
-Assisted and advised subordinates as necessary, resolving problems as non-routi
ne situations arose.
-Met with a variety of law enforcement agencies personnel at all levels of their
organization, providing and exchanging information, assisting in d
eveloping plans and coordinating activities; participated in identifications o
f mutual concerns and established methods of resolution.
-Analyzed problems quickly and took appropriate actions: handled sensitive and h
ostile public contact; prioritized multiple tasks;
communicated effectively, both orally and in writing.

COMMUNICATIONS CENTER OPERATIONS

- Scheduled work shifts for 25-160 employees
- Identify instructional needs and develop training plans for Communications per
sonnel
- Evaluate, counsel and discipline as required.
Coordinate activities with other internal departments and outside agencies.
- Coordinate responses to major crisis ie (police action shootings, injured offi
cers, vehicle chases, large scale
disturbances etc.

Linda S. Fouch
Page Two
CUSTOMER/PUBLIC SERVICE
- Provide information and assistance to a wide variety of individuals (Top Manag
ement personnel, individual officers, citizens, etc); providing explana
tions and interpretation of the Communications Center and activities and po
lices.
- Personally investigated a variety of special incidents regarding citizens comp
laints, gathering information, interviewed witnesses and individual
s involved, reviewed tapes, established and determined facts of incidents
and forwarded recommendations and results to administration.
- Ability to deal tactfully and firmly with the general public.
- Ability to establish and maintain effective working relationships as necessita
ted by work assignments.
- Ability to maintain a high degree of confidentiality.

EMPLOYMENT HISTORY
-Deputy Sheriff's Fraternal Organization (July 2006- Present)
5234 S. Madison Avenue
Indianapolis, Indiana 46227
Office Manager/Event Coordinator
Oversee and manage all daily office functions and activity, supervise subordinat
e personnel as needed.
Coordinate annual charity events such as the "Shop with a Deputy" Christmas prog
ram, involving over 170 children and deputies shopping at Meijer's,, "Deputy Duf
fels" annual Charity Golf Outing, Hospital visits for
delivery of Deputy Duffel bags to ill children in area hospitals, and various Sp
ecial Olympic events the organization might participate in.

-The Marion County Sheriff's Department (Aug1989-July 2006)

40 S Alabama, Indianapolis In. 46201
Shift Manager (Jan 2006)
Directs, supervise and oversee daily shift activity in the Communications Center
P SAP Manager (Nov 2005-Jan 2006)
Participated in planning, development, implementation and administrating of prog
rams with in the P SAP,
Oversee and conduct programs, supervise assigned personnel, direct investigation
s of charges of inefficiency
or neglect of duty against Communications employees, ensuring policies and proce
dures were adhered to.
-Dispatcher/Coordinator/Clerk (Nov 1985-Aug 1989)
Speedway Police Department
1410 N. Lynhurst, Speedway In. 46224
Clerked the records desk when needed, answered 911 and administrative calls as d
eemed, dispatching police and Fire
units as the situation warranted,
Coordinate and oversee records, employee schedules, FBI Reports, Property room d
ocuments and articles
EDUCATION
-George Washington High School (1964)
- FBI Certified Uniform Crime Reporting (1988)
- AP CO (Public Safety) (1990)
- Power Phone Public Safety Dispatching (1990)
- Instructor Development (ILEA Certified) (2003)
- Victim Assistance Domestic Violence program (2003)

REFERENCES
Dr, George Lanning D.D.S.
1569 Blue Phlox
Avon, In 46123
Home:317- 272-5818
Major Richard Gates, Retired Marion County Sheriff's Department
7432 Rockleigh Lane #D
Indianapolis, In. 46214
Home: 317-271-5663
Cell 317-385-2786
Chaplain Richard Kassel, Indianapolis Metropolitan Police Department
8814 Timberwood Drive
Indianapolis, In. 46234
Home: 317-271-5110
Cell 317-538-5844