Philip A.

McDavid
21703 Leatherleaf Circle, Sterling, VA., 20164, 703-430-5742,
email: pm73f7a0@westpost.net, efax tel:1-509-275-0506
cell:703-431-7988

PASSED NATIONAL ABO 84 SCORE

JOB OBJECTIVE: Optician Dispensing or Lab Technician Level 1, Complete Optician
3 Year School Training Program Completed
SUMMARY OF QUALIFICATIONS
* Finished 3 Year Optician ACE Training Program
* Learned optics, lensometry, fitting, best customer care
* Passed ABO Test May 16, 2010, Score 84 (passing >70/100)
* Established and Managed my own business, performed all accounting functions fo
r small business, filed all tax returns,
* Help Desk and Call Center Experience,
* Excellent Customer Service skills, 1+ years Experience (call center),
* High Math and Financial Analytical skills.
* PROFESSIONAL EXPERIENCE
9/2007 - 6/2010 Studied in Optician ACE Training Program, Finished
All 3 Years, also taken ABO National Exam, Passed Score 84
2007 Cleaning Maintenance Business Subcontractor
2006 Attended NVCC, Computer Programming Classes
2006 Post Office Worker, Delivery Route
2005 Teacher Company Warehouse Worker
2004 HVAC Training
2003 Call Center Work
2001-2002 Massage School Training
12/2000 - Present: Data Coding and Scanning Quality Assurance, FYI Inc, Omnidox
, Inc, Reston, Virginia
Codification and Database Entry of Scanned Legal Documents, Unitization and Use
of Imaging Software in Editing and Image Corrections of Legal Database Document
s.
2000-1997 Owner, Webmaster
COMPUTER SKILLS:
* Established and Maintained commercial business website (visit http://www.vaix2
.net/~ztronics), which features include: on-line interactive bookstore, referenc
e information library, interactive email feature, and promotional banner ads thr
ough msn-linkexchange.com.
* Proficient with Software including Windows 98, Netscape Navigator 4.05, intern
et, email, webpage editors, and imaging software. Familiar with MSOffice (Excel
and Word).
* Assembled all hardware, boards, and connections for 3 PC computers.
* Built up harddrives with necessary software including Windows 95 and Netscape
Navigator 4.05.
1999 - 10/2000 Sitel Corporation, Herndon, Virginia
Associate Support Engineer, Customer Service Skills
* DirecPC Computer/Internet Help Desk Working account for Hughes DirecPC Technic
al Help Desk assisting customers install DirecPC software and Antenna Dish for S
atellite Internet. Diagnose customer software technical problems, including IRQ
conflicts, USB modem installation, email configurations, network configurations,
dish pointing techniques, internet browsing conflicts, DNS configuration, regis
try editing, and provided excellent Customer Service, rated above 90% QA scores.
* PROFESSIONAL EXPERIENCE
1999 - 10/2000 Sitel Corporation, Herndon, Virginia
Associate Support Engineer
* DirecPC Computer/Internet Help Desk Working account for Hughes DirecPC Technic
al Help Desk assisting customers install DirecPC software and Antenna Dish for S
atellite Internet. Diagnose customer software technical problems, including IRQ
conflicts, USB modem installation, email configurations, network configurations,
dish pointing techniques, internet browsing conflicts, DNS configuration, regis
try editing, and provide excellent customer service, rated above 90% QA scores.
1987-1999 Eurotherm Controls, Reston, Virginia.
Mechanical Assembler and Test Technician in UK Production
TEST TECHNICIAN SKILLS:
* Prepared specific CPU-based temperature controller hardware with specific buil
ds as per customer orders.
* Configured and programmed unit software as per features included.
* Tested inputs, outputs, and retransmissions using DVM and VOM, also with oscil
loscope as needed.
* Met or exceeded Sales Department Customer Order deadlines and quality standard
s.
* Changed and modified high power and current devices to reconfigure to use as n
eeded for meeting specific new customer orders.
Worked in team environment in tandem with Sales and Shipping to get orders out o
n time in proper and timely manner.
ELECTRO-MECHANICAL ASSEMBLER SKILLS:
* Proficient with soldering techniques and component recognition.
* Followed assembly blueprints and procedures, met quality assurance standards.
* Achieved or exceeded Productions goals and deadlines.
* Proficient with all ESD anti-static procedures and requirements.
* Trained new employees in assembly production techniques and procedures.
* Suggested methods to improve quality control and save company money.
*
COMPUTER SKILLS:
* Assembled all hardware, boards, and connections for 3 PC computers.
* Built up harddrives with necessary software including Windows 95 and Netscape
Navigator 4.05.
* Set all interrupts and addresses required for proper operations.
* Established and maintained a commercial home-based business website (visit htt
p://www.vaix2.net/~ztronics), which features include: on-line interactive bookst
ore, reference information library, interactive email feature, and promotional b
anner ads through msn-linkexchange.com.
* Proficient with software including Windows 95, Netscape Navigator 4.05, intern
et, email, webpage editors, and imaging software. Familiar with MSOffice (Excel
and Word).
1983-1987 Guernsey Office Products, Chantilly, Virginia.
Electronics Typewriter and Calculator Repair Technician
* Performed repairs for electronic typewriters and calculators either in shop or
with a service call to the specific customer location.
* Maintained specific parts ordering inventory for all Royal Electronic Parts.
* Attended to customers both at the Service Counter and as part-time telephone d
ispatcher handling and solving customer requests.
EDUCATION
A.A.S., Electronics Technology,
Northern Virginia Community College, Annandale, Virginia.
REFERENCES: Available upon request.