INFORMATION TECHNOLOGY MANAGER

10 years of experience as an Information Technology Manager with proven and suc

cessful track record of managing all aspects of the corporate IT environment.
Combined business and financial acumen providing strength in result driven comm
on sense towards maintaining balanced budgets and cost-effective solutions.
Exceptional proven abilities in design, development, and seamless deployment of
mission critical applications to keep pace with accelerated sales growth.
Profound consensus building, crisis management, and comprehensive and diligent
project management skills with track record of finishing complex time sensitive
projects on time.
Solid mentoring skills and effective leadership capabilities to inspire and cre
ate an environment where team management and morale is derived from positive fee
dback, motivation and inherent responsibility toward both individual and corpora
te goals.
Broad and extensive knowledge in architecting corporate networks and configurin
g both internal and overseas networks and servers with a strong emphasis on perf
ormance, security, redundancy and fail-safe disaster recovery.
High ethical standards in both business and life with a focus on excellence, in
tegrity and powerful relationships.
Professional Experience
IT Manager
FreedomRocks, Las Vegas, NV (11/06 to Present)
Offering online currency trading software with clients in more than 30 countries
.
Plan and direct IT operations, application development and maintenance both in-h
ouse and contracted vendors, datacenter infrastructure, storage management, and
hardware support. Extensive knowledge in secure application design through use
of well architected database design. Vendor selection and contract negotiations
. Managed all database administration and network and server maintenance both w
ithin the U.S. and overseas.
Redeveloped from the ground up all corporate and customer web-based application
s for currency trading and marketing in ten languages. Responsible for all syst
ems analysis, scope, development life cycle, quality control and scheduling. Re
sulting in more scalable systems, innovative and user friendly experience for th
e end user.
Integrated payment systems to offer convenient money transfer to more than 3500
customers worldwide through debit card network, and intelligent eCommerce solut
ion for both batch and real-time processing through multiple available merchants
processors.
Created comprehensive system security measures and system intelligence to comba
t coordinated international fraud ring operating across 19 countries through use
of stolen credit cards from throughout the world.
Redesigned database architecture for storage of relational customer data to pro
vide efficient and faster processing resulting in more than 60% reduction in bot
h processing and data access times across millions of related records.
Successfully increased Customer Support center efficiency through radical redes
ign and enhancement of support software to help sustain fast-paced growth.
Owner/Manager
Bulldog Publishing, Phoenix, AZ (3/98 to 11/06)
Created and successfully marketed and operated all aspects of an internet graphi
c design company specializing in print and web design services, and providing se
cure corporate web hosting, eCommerce, and email services to both large and smal
l businesses.
Created industry specific online content management software. Clients included
City of Holmes Beach (FL), KB Home, Congressman Jeff Flake (AZ District-6), and
Dell Web.
Managed multiple contractors effectively to provide cost effective solutions wh
ere necessary.
Worked with hundreds of clients with vastly differing needs across numerous ind
ustries and business types to provide outstanding customer service, and cost eff
ective solutions that meet the demands of their business and customers.
Provided cutting edge marketing material to support customer goals and their sp
ecific needs.
Project Manager,
Kinney Management Services, Phoenix, AZ (9/95 to 3/98)
Facilities management, contract negotiation, accounting and customer service for
over $210 million of real estate assets. Responsible for contract development,
administration and engagement operations; develop scope of services, work plans
, schedules and budgets for various projects involving construction, maintenance
and repair; participating in evaluation, selection and authoring of contracts;
analysis of, and response to various bid proposals for conformance with project
specifications and financial constraints; monitor and evaluate contractor perfo
rmance.
Operations Manager,
Perrier (UK) Ltd., 11/88 - 9/90
Managed the operations hub of a newly formed and rapidly expanding multi-drop di
stribution center.

Application Development
ASP.NET, C#, T-SQL, CSS, XML, API, ASP, PHP, HTML, DHTML, JavaScript, Perl.
Network Administration
Network setup, maintenance, security & configuration, TCP/IP, LAN, WAN, Routers,
Firewalls.
Server Administration
Windows Server (2000, 2003, 2008), Internet Information Server (IIS), MS SQL Ser
ver, MS Exchange & Active Directory.
Software
Visual Studio, Acrobat, Photoshop, Illustrator, Dreamweaver, ImageReady, MS Offi
ce Suite.
Hardware
Competent in building and repair of all aspects of server and client computers.
Personal Achievements
Created non-profit endeavor to raise funds to provide an all expenses paid vaca
tion to Disneyland for disadvantaged family with down-syndrome child suffering f
rom leukemia.
Publicly recognized for commitment, investment and support of Arizona School Ch
oice Trust charity to provide better schooling for underprivileged children (AZ)
.
Education & Qualifications
Landmark Education Advanced Leadership & Training (Phoenix, AZ), 1997
BA (Honors) in Business Administration (Southampton Institute, UK), 9/90 - 6/94
. Equivalent to Masters in Business Administration (as rated by The Harvard Sch
ool of Business)
A-Levels (Associates Degree) in Computer Science, Math & Physics (John Hampden
Grammar School, UK), 6/88