Kevin E.

Campbell
895 Lakewood Drive
Hutchinson, Minnesota 55350
H (320) 587-8878
C (320) 552-0524
kc785994@westpost.net
SUMMARY
A loyal and determined operations manager with extensive experience in
all facets of merchandising, staffing, training/ development,
strategic planning, purchasing, operations analysis, safety, inventory
control, environmental/regulatory compliance, best practices, key
accounts, and market strategy. Identifies and analyzes key issues,
providing solid recommendations to boost sales and profitability.
Utilizes exceptional communication skills to provide clear direction
to associates. A persevering leader who drives the success of an
organization with enterprising ideas and consistent performance.
EXPERIENCE
WAL-MART STORES, INC.
Market Electronics Manager, Mankato, Minnesota, 2006-2010
Developed the home entertainment departments in 12 stores. Directed
activities of salaried/hourly associates to implement and uphold
company initiatives on associate development/merchandising.
Facilitated communication between buying office and field management.
Served on market team consisting of seven people to manage store
operations and achieve goals/objectives for market. Shopped
competition to evaluate possible market trends and apply practices.
Directed store managers as needed, ensuring operations in accordance
with market objectives. Conducted market meetings with store managers
and assistant teams. Collaborated with market team members to ensure
management consistency and inspire effectiveness.
* Saved company $500,000 in shrinkage costs by implementing new
merchandising standards and control procedures.
* Grew sales at annualized rate of 12.8% and gross profit by 19.2%.
* Improved customer experience scores by 17%.
* Drafted budgets for markets and stores, serving as basis for
incentive programs in market.
* Mined data from Retail Link database to make merchandising
decisions and to manage inventory levels.
* Updated merchandising assortment by analyzing data and
communicating with buying office to recommend changes.
* Participated in development of new store communication process.
* Ensured compliance with regulatory guidelines on silver disposal.
* Worked closely with store managers regarding associate
performance, developing training plans to improve performance.
* Taught store managers analysis of P&L statements, developing
actionable steps to improve bottom-line performance.
Store Manager, Hutchinson, Minnesota, 1995-2006
Responsible for all areas of operations within store, including
financial performance, people, compliance, loss prevention, hiring,
customer service, merchandising, community involvement, and store
standards. Oversaw 12 salaried managers and 400 hourly associates.
Directed expansion of facility over 18-month period, meeting financial
plan without accident. Opened second Supercenter in state. Trained and
developed hourly and management associates on customer service
approaches. Provided supervision and development opportunities for
management and hourly associates by hiring, training, mentoring,
evaluating performance, providing recognition, and ensuring diversity
awareness.
Grew sales from $20,000,000 to $70,000,000 during tenure.
* Met and exceeded financial plans nine out of 11 years by
thoroughly analyzing and reacting to financial metrics on daily,
weekly, and monthly basis.
* Served as the district training store for new managers.
* Managed multiple business units including: pharmacy, optical,
photo lab, automotive tire and lube, food service, full service
grocery and general merchandise.
* Drove sales through effective merchandising, accurate/competitive
pricing, and assessment of economic trends/community needs.
* Ensured compliance with company and regulatory procedures by
analyzing/interpreting reports and implementing/monitoring asset
protection and safety controls. Drafted action plans to correct
deficiencies.
* Worked closely on community outreach programs and encouraged
associates' involvement with corporate volunteer programs,
establishing and maintaining relationships with key
individuals/groups in community.
ADDITIONAL EXPERIENCE
Assistant Manager, Junction City, Kansas, 1993-1995. Headed hardlines
department and stockroom in store. Directed hourly associates daily.
Coordinated scheduling, evaluations, coaching, and hiring for areas.
Worked directly with department managers to develop merchandising
plans monthly. Opened and closed store. Supported store manager to
achieve store goals.
Assistant Manager, Emporia, Kansas, 1992-1993. Directed homeline and
apparel areas in store. Delegated responsibilities to hourly
associates daily. Oversaw scheduling, evaluations, coaching, and
hiring for areas. Worked closely with department managers to develop
monthly merchandising plan. Opened and closed store. Supported store
manager to achieve goals.
Assistant Manager, Paola, Kansas, 1990-1992. Oversaw hardlines in
store. Provided daily direction to hourly associates. Directed
scheduling, evaluations, coaching, and hiring in area. Collaborated
with department managers to develop merchandising plans monthly.
Opened and closed store. Supported store manager to achieve store
goals.
Department Manager, Pittsburg, Kansas, 1986-1990. Responsible for
managing in-stock for household chemicals department. Organized and
maintained back stock. Ordered merchandise from warehouse and vendors.
Provided direction for night and weekend staff to maintain department.
Directed price changes, signing, presentation, features, and ad
programs. Coordinated efforts with store merchandising plans.
EDUCATION
PITTSBURG STATE UNIVERSITY, Pittsburg, Kansas, M.B.A., 1989
PITTSBURG STATE UNIVERSITY, Pittsburg, Kansas, B.B.A., Marketing, 1987
PROFESSIONAL DEVELOPMENT
Backroom Process Workshop, 2009
Conflict Leadership, 2009
Gung Ho! Leadership Development, 2009
Labor Management Workshop, 2009
Leadership Out in Front, 2009
Time and Stress Management, 2008

COMPUTER SKILLS
Experienced with Microsoft Office: Excel, Power Point, Word and
Outlook
Proficient using Retail Link
Kevin E. Campbell, Page 2