International Business major with extensive global experience search challenging
internship. Profile Fluent in Spanish Three years experience as quality assurance analyst Frequent Travel to Latin America and the Caribbean Very Strong technical background with knowledge using; Profit Plus 2006, Motoro la Phone Tools, Motorola Phone Programmer 9.0, PST Phone Programmer, Microsoft O ffice. Highly organized with a particular attention to detail Strong customer service orientation Education St. Edwards University, 20072009. Austin, Texas Major: International Business. Expected Graduation: December 2009 Universidad Metropolitana, 20012003. Caracas-Venezuela Major: Business Administration 123 credits approved Bilingual: Spanish/English Experience Omega Quality Assurance, 2002-2005. Caracas, Venezuela Field Analyst: Executed Motorola mobile phones quality tests (hardware and software) for TDMA, GSM and CDMA technologies in different field conditions in more than 10 differe nt mobile phone models Drafted initial reports of test results Traveled to different countries including Colombia, Ecuador, Jamaica, Panama to provide assessment in software programming for different carrier providers Omega Quality Assurance, 2005-2006. Caracas, Venezuela. Accounting Assistant: Assisted in the 6 month long implementation of Profit Plus 2006 General Account ing System Assisted upper level managers in updating and compiling accounting books.
Mexican Consulate 2009
Administrative Assistant (Internship): Supported in the recollection of inventory information Standardized inventory system improving value and updated information. Evaluated inventory information Presented update results of the general inventory of the Mexican Consulate Developed precise results of averages cost of calls of the Mexican Consulate to different part of the world. International Bank of Commerce 2010 Sales Associate: Assist the In-store Branch Manager and Assistant Manager with the supervision, sales and operational activities and assumes leadership responsibilities in thei r absence or as delegated Provides quality customer service by maintaining a helpful and friendly attitud e Strengthens the bank/customer relationship by listening to the customers needs and cross selling, referring and following through with problem resolution Responsible for acquiring new bank customers through sales developed Provides quality customer service by professionally, accurately and efficiently performing all processes needed in opening and closing various deposit accounts References Available at request