Experience

July 2006 - Present Arizona Spine and Joint Hospital, Mesa, AZ

Chief Nursing Officer
~ Administrative responsibilities to include:
* Actively promotes, builds and sustains a culture of ownership, teamwork and a
ccountability
* Budget preparation, implementation and management
* Staff Management & Productivity to include a cost savings of $250K in 2008 an
d further cost reduction strategies in 2009 of $100K.
* Cost Revenue Management
* Administrative oversight in absence of the Chief Executive Officer
* Marketing to new and existing physicians, staff and community
* ~ Operational responsibility for:
* Operating Room Suites & Pain Management Treatment Rooms, Scheduling, Preopera
tive & Postoperative Departments, Radiology, Pharmacy, Physical Therapy, Central
Processing, Preadmission Testing, Case Management, Dietary, Inpatient Departmen
t, and Emergency Management (not a dedicated ER)
* Infection Control Oversight
* JC, State and CMS compliance oversight to include readiness consultant for si
ster facilities
* HCAHPS (patient satisfaction) implementation and oversight
* Performance Improvement/Quality Assurance Manager
* Medical Staff Peer Review
* Serves as a Medical Staff Committee ex-officio member as the clinical liaison
to provide direction for regulatory standards, organizational process improveme
nts and essential operational effectiveness to assure customer satisfaction and
clinical excellence.
* ~ Represent hospital in community and within Corporate operations in the fol
lowing areas:
* Maricopa County community disaster council member
* National Disaster Medical System (NDMS) liaison
* Clinical evaluation team for Meditech IT solutions
* Key Accomplishments:
* Led and prepared the organization for JCAHO survey with a result of a 3 year
accreditation for two consecutive cycles
* In response to an unannounced CMS survey, developed and implemented plan of c
orrection such that upon re-survey no deficiencies were noted.
* Implemented strategies to achieve the reduction of FTEs per adjusted patient
day: 2008 8.35 to 7.28 in 2009
* Secured initial and secondary disaster management grant funding for Specialty
hospital - the first for Arizona.
* Achieved 94.3%, 96.1% and 95% inpatient satisfaction for 2007, 2008 and 2009
respectively. Outpatient satisfaction scores were 98% or above for three consecu
tive years.
2005-June, 2006 Jackson County Memorial Hospital, Altus, OK
Nurse Manager/Director & Clinical Information Systems Team Leader
~ Budget preparation, implementation and management for 21-bed unit
~ Directed/responsible for 27 FTEs
~ Development of pediatric program
~ JCAHO preparation
~ Fall Team Coordinator
~ Supplies Procurement Team
~ Disaster Preparedness
~ Meditech liaison for IT and clinical areas during upgrade implementation
~ BMV (bedside medication verification) implementation team
1999-2004 Baptist-St. Anthony's Hospital Amarillo, TX
Registered Nurse (Orthopedic Team - Operating Room)
~ Planning and organization of patient care evaluations.
~ Coordination and supervision of patient care activities with other team member
s.
~ Supervise Proper body mechanics during therapy of patients. Utilize X-rays/MRI
s to
validate proper body mechanics and positioning
~ Assist staff with professional growth and skills through instructional team bu
ilding.
~ Maintain Quality Assurance and development of the Staff.
1997-1999 Casha Resources Home Health, Inc. Amarillo, TX
Case Manager/Coordinator
~ Management/Coordination for plan of care (e.g. physical, occupational, speech)
~ Supervision of staff/Developer and Head of Private Pay Division.
~ Liaison between physician and family/patient using written and oral skills.
~ Maintained compliance with all state, federal and agency regulations.
~ Performed underwriter assessments for long term care insurance admissions/bene
fits
1996-1997 Top of Texas Home Health, Amarillo, TX
Case Manager/Coordinator
~ Liaison between physician and family/patient using written and oral skills
~ Coordination & management of plan of care with health are disciplines
~ Field training and supervision of staff, community education and networking.
Education
2006 University of Phoenix Online, Phoenix, AZ
M.B.A., Business Administration, with Healthcare Management.
1994 SW Oklahoma State University, Weatherford, OK
B.S., Nursing
1990 Western Oklahoma State College, Altus, OK
A.S., Pre-Physical Therapy
Interests
~ AORN (American Operating Room Nurses Org.)
~ NAFE (National Association For Female Executives)
~ Manchester Who's Who Among Executive and Professional Women Honoree
(2004/2005, 2007/2008)
~ AONE (The American Organization of Nurse Executives)
CLEARANCES & Licensure
~ DOD - May 1989 through April 1991 (Secret)
~ RN License AZ/TX/OK
~ BLS
REFERENCES
~ Available Upon Request