JEFF GOMES

135 Rockglen Court 770-716-7520

Atlanta, GA 30215 www.linkedin.com/in/jeffgomes jg7174c6@westpost.net
SUMMARY OF QUALIFICATIONS
An accomplished Senior Manager with over 20 years of Sales, Category and Space M
anagement experience in the Consumer Package Goods industry for a Fortune 500 Co
mpany. Expertise in deploying and training shelf management software tools that
improve users efficiencies. Articulate, practical and creative with proven abil
ities to handle multiple tasks and resolve difficult business problems. Consist
ently obtain high performance by targeting areas of high return to attain goals
and organizational growth. Core strengths include:
* Space management applications
* Market data and research analysis
* Strategic planning
* Budgeting control
* Improved consumer shopping experience
* Business strategies
* Training and coaching
* Colleague management
PROFESSIONAL EXPERIENCE
JOHNSON & JOHNSON COMPANY Atlanta, GA 1997-2009
Johnson & Johnson Sales and Logistic Company (formerly Pfizer Consumer Healthcar
e/Warner-Lambert Co.), Morris Plains, NJ. An international manufacturer of prof
essional and retail OTC and personal care products with $63.7B in annual sales.
Manager of Category and Space Management
Responsible for managing and delivering all plan-o-gram software tools across th
e entire US organization including Strategy, Delivery, User Focus, Training, Aud
it/License compliance and Software versions/enhancements testing. Process used
across all retailers in the US and expanded globally in 2009.
* Developed automated software tools for reports, product library/images, and 24
/7 access for users.
* Created a One Day training session that replaced three day vendor sessions for
new users.
* Developed, monitored and checked automated delivery system for users, eliminat
ing the need to manually load software and images on individual computers.
* Delivered user-training sessions to new colleagues and refresher courses for c
urrent users.
* Created and developed Space Management department for Pfizers over-the-counter
brands after merger with Warner-Lambert. Continuously maintained and managed d
epartment after acquisition with Johnsons & Johnson and incorporated their produ
ct line.
* Responsible for direct management of two colleagues whose roles centered on us
ing plan-o-gram software and delivering to retail customers.
* Developed category-specific shelf layouts using live products for presentation
s to internal teams and external retail partners.
* Awarded multiple times for Outstanding Performance: two 1998 Iterative Loop Aw
ards, 1999 Iterative Loop Award, 1999 Achievers trip to Grand Caymans and 2000 A
chievers trip to Cancun.
* Awarded multiple times for Innovation and Initiative Responsiveness: two 2001
Panther Awards for Significant Productivity Improvements in Work Processes and
Resource Utilization, two 2004 Panther Award for Excellence in Innovation and Co
ntributions, and Recognition of Exceptional Initiative Responsiveness and Action
in Service to Internal and External Customers.
PROFESSIONAL EXPERIENCE (continued)
WARNER-LAMBERT CO. - Morris Plains, NJ 1989-1997
International healthcare and pharmaceutical company, employing over 34,000 with
annual revenues of $5.1B before merging with Pfizer in 2000.
Key Account Manager, Atlanta, GA, 1993-1997
Responsible for managing all brands and accounts across five national Kroger div
isions; achieving targeted sales volume. Simultaneously managed space management
software and plan-o-gram work across all 11 Kroger divisions.
Manager of Sales Training, Atlanta, GA, 1992-1993
Conducted two day professional training workshops on a national level for field
sales colleagues to coach and strengthen skills in Negotiation and Managing Mark
et Development Funds. Coordinated and Negotiated accommodations, meeting rooms,
food, logistics, etc. Surveys showed 98% positive feedback from attendees on t
he overall learning experience.
Market Development Manager, Atlanta, GA, 1989-1992
Responsibilities included analysis of market data, development of selling presen
tations, supervision of Apollo Space Management System, and management of region
al display budget.
* Involved in team selling activities and supervised direct report colleagues.
* Negotiated advertising/marketing strategy with Ladies Professional Golfers Ass
ociation that increased product consumption, market share and improved client re
lations.
* Directed and expanded space management system.
* Recruited and trained personnel responsible for creating plan-o-grams in retai
l outlets and arranged for specialized training; efforts resulted in a 20% sales
increase in targeted accounts, with Southeast Region seeing the largest increas
ed results in plan-o-grams and analyzed data.
* Developed and organized various client golfing outings, hospitality events, mu
sical concerts, product sampling, and social activities. Programs were extremel
y successful, resulting in improved customer relations.
* Responsible for implementing and managing annual budgets to promote special pr
oduct lines, which were successfully marketed, generated revenue and achieved al
l budget objectives.
EDUCATION AND TECHNICAL SKILLS
Major: Drafting University of Maine - Auburn, ME
Microsoft Office (Word, PowerPoint, Excel), JDA/Space Planning, Apollo, Informat
ion Resources syndicated data, and Spectra Marketing.
Through professional training organizations, trained and was trained in variety
of workshops on:
* Retail Sales Coaching
* Employee Relations
* Account Planning
* Interpersonal Communications
* Negotiation Skills
* Competitive Strategies
* Oral and Written Communications